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Seller#: 0UHIQWIK4UKC57BA4

Masterdeals Seller Profile 424-999-2015 Email This SellerEmail This Seller  See all products from Masterdeals See all products from Masterdeals

At Masterdeals, our motto is Your Satisfaction Is Our Business.

And we mean it.

Each and every purchase gets individual attention. We put a lot of care into our customer service, and are constantly working to improve and better our customer's purchasing experience. We guarantee the quality of our products, and love to help you set up, connect and enjoy your purchase.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (20 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 12 Reviews
Good Rating + 4 2 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/18/2015

Rating + 2 Papaya?

Papaya, my ___. It is PINK!! I know what papaya flesh looks like and it is NOT pink!
It is an OtterBox and it works great, just NOT the color advertised. Call it the color it is.

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Brian M.
Order Date : 6/11/2015

Rating + 3 Wrong Color

Ordered an Otterbox Defender in Papaya and received one that was pink. My daughter was not happy with it but decided to use it because she needed a new case desperately. She is upgrading this fall to another model phone and won't need this case so she's going to look for skins to cover the "pinkness". Took off 2 eggs for the color and now the need to purchase another item(s) to cover it up.

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Order Date : 12/17/2014

Rating + 1 Cell Phone Case

Case was ordered 21 days ago and still haven't received it.

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Order Date : 4/5/2014

Rating + 3 Samsung OEM 2.0 Amp Charger

The shipping time was great but I was dissappointed by the length of the USB cable that came with the OEM charger for my Galaxy s4. It was much shorter than the one that came with my phone. Unfortunately, there no cable length specified in the item description.

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Order Date : 3/12/2014

Rating + 1 Postage Due

My item came with $1.63 postage due as they only put $.63 postage on it. It was supposed to be free shipping.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/4/2014

Rating + 5 Great!

Shipped item fast and exactly as described! A++++ seller!

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Order Date : 1/16/2014

Rating + 5 Great service!

I ordered 4 earbuds, and there was a problem with one of them. I called them and they IMMEDIATELY shipped out another one to me! Far better than I had expected.

1 out of 1 people found this review helpful. Did you? Yes No

Akeel R.
Order Date : 1/13/2014

Rating + 5 Great Product! Fast shipping!

Item arrived quickly and was professionally packaged. Item was 100% Authentic and Genuine! Great Prices as well!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/17/2013

Rating + 5 Excellent

Arrived timely and in perfect shape. Great service. Thank you!

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    -Buyer is responsible for all compatibility issues.

    -We offer a 30 day money back guarantee on all our products.

    -If for any reason you are unsatisfied with the product, please let us know as soon as possible and we will do anything we can to resolve the issue.

    -Please do not write on or deform the original package in any way, as this may cause the item to be refused and returned to you. Do not tape or write on items or packaging.

    -There will be a 15% restocking fee for items that are not defective.

    -Returns are processed within 3 business days of receipt.

    -Replacements and refunds will not be issued until we have received the returned item. We will notify you via email as soon as the return has been received and processed.

    -We accept no responsibility for items lost or damaged during transit.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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