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VogueGem Seller Profile 800-390-1119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from VogueGem See all products from VogueGem

International seller. Newegg will be responsible for all RMA and general customer service.

Vogue Gem Rings save money for you! We have our own factory,here most of technicians have more than 20 years professional experience,this makes every Jewelry fine workmanship. We sell jewelry from factory to customers directly,save the money from diamond industry chain.You could see all our products are in high quality but at a much lower price than other.

In Vogue Gem, custom can make your jewelry per your designs and specifications.Any jewelry in our store could be made in any size, change to any metal(including 9K/10K/14K/18K yellow/white/rose gold),or be engraved.Diamonds could be upgraded(VS/VVS).You could even creat your own jewelry for which is simply not available locally,just send us the jewelry information and we'll find or make the suitable one for you!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 1 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/26/2014

Rating + 1 Awful Customer Service

Ordered a ring through this vendor and after waiting 14 business days I still have no tracking number (although I do have 2 that say not found for over a week). The seller responded to me after over 72 hours (weekdays) to say here is another non-working tracking number. I still have no item will be canceling my order immediately.
Seller Response:This order is placed on 26th Jul.
The shipping has be arranged on 6th Aug.(The ring is made order by custom,it needs time to produces by 10-15days),and the delievery is on 11th Aug by SF Express.(shipping days about 3-5 business days)
The tracking number is 902048550813,and the website is :

1 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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