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LTWORLD Seller Profile 815-5569882 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from LTWORLD See all products from LTWORLD

LTworld specialize in powerbank ,electronic batteries in order to offer the best prices and the highest quality products.we've set up independent R&D center and labs to provide better battery and charging solutions.We designed our battery solutions and we provide inspection and manufacturing process to make sure the product quality. All of our items have passed strict quality assurance procedures such as CE, UL, and ISO9001/9002 certifications.

All our products are in US Stock, Manufacturer Warranty, 100% secure shopping Guarantee and 100% brand new with 1 year warranty

We ship products via USPS priority/first class from Plainfield IL US, Same Day Ship!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (19 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 9 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 8 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 11/11/2014

Rating + 1 Lumsing118-15 2000 lumen flashlight

No egg rating. Products not usable due to missing parts battery housing. Unable to contact LT world for replacement. Wasted my Money Order number 220037495 and 219297263

Did you find this review helpful? Yes No

Order Date : 11/8/2014

Rating + 1 Slow/no response

Charger did not work. Contacted seller to complain and they asked what Macbook model number I had--I bought a Dell charger. Requested an RMA, but have not heard anything else.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/5/2014

Rating + 1 Broken Mouse

It took weeks just for my order to get to me and when it did the mouse stopped working in just two weeks (I take extreme care of my stuff)
Seller Response:i'm sorry about this problem, but we do hope you can contact us first so that we can solve this problem in a friendly way, a bad review can't fix your issue, thank you.

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Order Date : 11/4/2014

Rating + 5

My item arrived quickly,,,I was expecting to see it in 10 days arrived in four! Impressed. I would buy from them again!

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Order Date : 10/14/2014

Rating + 5 Excellent

Arrived quickly, and as advertised

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Order Date : 9/7/2014

Rating + 5 Very nice and helpful support

I ordered a laptop battery from them, and it arrived swiftly and worked with no problems. After about a month and a half, one of the pins bent, rendering the battery useless. Through a 5 e-mail conversation (which took a while, like 5 days, but I'm assuming it was because of the time difference), I was able to get a replacement within a week. The conversation was one on one, not from a handbook (you know what I mean), which was an added bonus.

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Order Date : 10/14/2014

Rating + 1 Bad experience

just got the item delivered. But it is a junk charger. It never fitted into my Laptop. Never buy from this vendor, and newegg
Seller Response:sorry about this problem, but can you please contact us first so that we can solve the problem for you? we don't want to leave a unsatisfied customer, but if you don't contact us, we wouldn't know about that, thanks.


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Order Date : 9/10/2014

Rating + 1 DOA batteries from LTWORLD

About 6 weeks ago I ordered a batter to replace one for a MacBook Pro. The first battery arrived DOA (The computer would not even recognize it). We then sent it in for a replacement and when it arrived about a week ago it was also DOA, same results. At the begining of this week I sent them an email requesting a refund and I have not heard from them 4 days later... P.S. The got one egg only because that is the minimum.
Seller Response:sorry about this trouble and inconvenience caused, we would do our best to solve it if we know the second battery doesn't work either, but we didn't get your email until this feedback, would contact you again about this issue.

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Unsatisfied Customer
Order Date : 9/17/2014

Rating + 1 Sent the WRONG ITEM

Seller sent a totally different item. Contacted both NEWEGG and Seller to put in a claim for the wrong item over 10 days ago and still no result. Waste of time!
Seller Response:sorry we tried to contact you through message but didn't hear back from you. So if you saw our message, please get back to us so that we can get it solved. And your case shows newegg gave you a RMA to have you return the item, did you return the item? thanks

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BW Rogers
Order Date : 8/18/2014

Rating + 1 Beware

Ordered a laptop battery and never got it. LTWorld says it was shipped and the post office says it was delivered. They just do not know WHERE to. LTWorld says they will send me another for half price. Yeah, ok, they couldn't get the first one here - if they shipped it at all - but if I give them more money things will be better. No thanks, I will write it off and already ordered elsewhere.
I ordered a lot of items that week from Newegg but did not realize the battery was coming from a third party vendor. Never had a problem with Newegg but this is the second time from a Market Place order that I have had issues.
Learning my lesson and LTWorld is a good teacher.
Seller Response:sorry to hear that you are not satisfied with our solution, but since the package is delivered but you didn't get it, it's not our fault, it's not fair for us to bear all the lost.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: Yes

RMA Policy
    It is our goal to provide our customer 100% satisfaction. If, for any reason, you are not satisfied with our product(s), please contact us immediately either by phone or e-mail. We will try our best to solve your problem. If you don’t like the product or order by mistake, return accept within 7 days, we will refund you the product price (no shipping cost will be refunded unless it is proved that the return is a result of our error. We reserve the right to charge a twenty-five percent (25%) restocking fee. Customer is responsible for paying the shipping cost of return product and packing the product carefully to avoid damages during shipment). If the product becomes faulty in 14 days, we provide full refund or exchange after returning. If the product is faulty after 14 days, exchange will be provided or refund in some certain conditions. All products come with 1 year warranty. (The warranty shall not apply to the following circumstances:
    a) Damage caused by undue ware&tear,misuse, improper installation or operation, neglect,accidents.
    b) If item was opened, any parts removed or repaired by any unauthorized person.)
    Prior to returning a product, email us for a RMA and complete the instructions on how to ship the product(s) back to us (Packages without a RMA will not be accepted.). Please see "RMA procedures" below. Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the item was originally purchased.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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