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Seller#: 0UHIQWIKKF2HHM792

Notebook Avenue Seller Profile 714-584-2200 Email This SellerEmail This Seller  See all products from Notebook Avenue See all products from Notebook Avenue

Who we are:

Located in beautiful Southern California, Notebook Avenue specializes in laptops, laptop parts, and peripherals. Our customers trust our experience! Notebook Avenue aims to be recognized as a trusted solution provider in mobile computing market with an excellent track record of providing great customer service.

Returns & Warranty

Items purchased from Notebook Avenue are backed by our 30 day warranty. For more information, please visit our Returns and Warranty section.

Important Note to International Buyers:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (309 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 194 Reviews
Good Rating + 4 58 Reviews
Average Rating + 3 12 Reviews
Poor Rating + 2 16 Reviews
Very Poor Rating + 1 29 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Colin B.
Order Date : 10/4/2016

Rating + 5 Everything is as expected

I got my laptop ahead of schedule, and it arrived exactly how I presumed it would be when I ordered it. Couldn't possibly complain about one thing.

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conrad p.
Order Date : 9/22/2016

Rating + 2 Meh

Be sure to save any drivers you need, I lost mine with re-install, Notebook Avenue just says contact Panasonic customer service, and Panasonic never replies to any inquiries and that is fine by Notebook Avenue apparently.

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Truman S.
Order Date : 10/5/2016

Rating + 4 Very efficient ordering; quick response time

I would recommend this seller to others.

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Order Date : 8/5/2016



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Order Date : 8/5/2016

Rating + 4

The shipping was very timely (came sooner than expected) and the packaging was very secure.

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Jared M.
Order Date : 7/7/2016

Rating + 5 They seem great.

I recently purchased a laptop from these guys and it got shipped faster than expected. Not only did I get it days earlier than expected but it was packed well so it maintained its good condition all the way to my door (which was something I was worring about with it getting there so fast). I haven't needed to contact support for my laptop yet and don't expect to, but they definitely seem like they're running things well.

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Order Date : 6/20/2016

Rating + 4

notebook seems like new, also i like windows 10 pro very much

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Order Date : 6/24/2016

Rating + 4 Excellent Seller

Very easy to deal with and fast turn around. Seller made sure notebook was ready to use upon opening box.

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Donna M.
Order Date : 7/5/2016

Rating + 5 Awesome service!

We have previously used newegg to order computers. However we were not aware that newegg was not the actual seller of their products. Notebook Avenue was the seller on this laptop we recently ordered and the service was fantastic. We placed the order at 3:00 pm and received it the next morning at 9:00 am. We did pay to have it shipped next day air but they didn't even take a day or two for processing, they literally had it to my desk within 18 hours. That's just fantastic! We also had a question on the order, contacted newegg and they sent an email to Notebook Avenue. Within hours we had a personal phone call from them and they were very helpful and courteous. Will definitely use them again!

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Nathan C.
Order Date : 6/10/2016

Rating + 5 Product arrived on time and was in good condition.

The product arrived on time and was like new. I did have an issue with the laptop a few days after arrival, but customer service helped me with the problem.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Following is the definition of terms used in this and other pages on this website. The term "WE" and "US" refer to Notebook Avenue and its authorized representatives.
    The "PRODUCTS" refer to any used or refurbished or new notebooks or parts or accessories sold through this web site.

    Notebook Avenue provides a limited warranty to the first purchaser of the product(s) it sells and agrees that it will, at its option, either repair the defect or replace the defective product or part thereof at no charge to the purchaser for parts or labor as set forth below, excluding shipping the product back to us. The warranty is for repairs only or replacement at our discretion with equal or similar product after we determine that repair is not possible.


    All used or refurbished NOTEBOOKS and parts / accessories carry a 90 DAYS parts & labor carry in depot limited warranty from the date of original invoice unless published otherwise at the time of purchase.

    Batteries which come with the used/refurbished notebook computers are used so the battery performance may vary. We do not give any guarantees on how long a computer will operate on a used battery and do not warranty the battery.

    The notebooks and parts which carry original manufacturer's warranty, only that warranty is applicable to those products and the manufacturer should be contacted regarding the defect including the batteries in manufacturer refurbished notebooks, covered under manufacturer’s warranty policy. We are not responsible for any delays in warranty handling by the manufacturer or the way manufacturer handles their warranty repair.


    All New NOTEBOOKS and parts / accessories carry a one year parts & labor carry in depot limited warranty from the date of original invoice unless published otherwise at the time of purchase.
    New notebooks carry original manufacturer's warranty and only that warranty is applicable to those products. The manufacturer should be contacted regarding the defects covered under manufacturer’s warranty policy. We are not responsible for any delays in warranty handling by the manufacturer or the way manufacturer handles their warranty repair.

    “AS IS”

    We may sell some products "As is". The products sold "As is" do not carry any warranty.


    The warranty covers only malfunctions or defects occurred during normal use of products. Wear and tear of use, defects occurred under extraordinary conditions or climate are not covered by this warranty. This written warranty is final and cannot be altered or modified.

    All parts, covered under this warranty, including repaired and replaced parts, are covered only for the original warranty period. When the warranty on the product expires, the warranty on all replaced and repaired parts also expires.


    The warranty does not cover:

    Product repair and/or part replacement because of misuse, accidents, abuse, electrical power surges, unauthorized repair, damage due to a cause not within the control of NOTEBOOK AVENUE., for example damage occurred during shipping the product back to us for repair/warranty service. The warranty does not cover the software support, including but not limited to, operating system or any other software installed or any hard ware added to a computer after the system is shipped by us.

    Problems caused by high static or other environmental conditions where the computer has been placed or used. · Any breakage on screen is not covered.

    Any alterations or additions done to the computer. Any modifications or adaptation to the computer to enable its operation in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of product damaged by these modifications.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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