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Seller#: 0UHIQWIK4O56WXF4F

Business 2013 Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from Business 2013 See all products from Business 2013

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

How to Track your package

We use the different shipping methods and normally it will take 5~15 business days ,please follow below to track your package

(1) If your tracking number is "LN......",please visit this website below to track the information (this is the Epacket tracking number,we ship by this)

(2)If your tracking number is ".......CN" ,please visit this website below to track the information:

(3)If your tracking number is ".......SG" .please visit this website below to track the information:

(4)If we ship your items via DHL,you can track your package in the official website :

Warranty & Return:
If you received an incorrect, damaged, defective, or item not as described, please contact us first, we can send you a replacement on our cost.
You did not need to return it, you can keep it.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (13 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 8 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 5/14/2015

Rating + 5 Awesome service!

Great customer service. Item worked as planned, and they followed up to make sure it got to me! Thank you for the wonderful service from so far away.

Did you find this review helpful? Yes No

Order Date : 2/28/2015

Rating + 1 Product has not been delivered to me.

My headset never arrived. I ordered it almost a month ago, and nothing showed. Newegg says my order shipped, but there wasn't any form of tracking number, nor any indication that it was near me or dropped off at my door. None. Let this be a cautionary tale. Do not buy from this company. They will let you down.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/5/2014

Rating + 1 Avoid, defective product, put on you to figure out why it doesn't work

7 emails back and forth, vendor still refuses to replace defective product.
I purchased qi charger and base. One of them (or both) doesn't work.
I am supposed to find someone with a phone with a built in receiver to test. How many people out there have a HTC, Google or Nokia phone?
They refuse to replace until I find one of these phones to test...
BTW, they are in China and only reply to one email a day.
Best of luck to you if you decide to purchase from them.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/5/2014

Rating + 1 V26 Full HD 1080P Black Pearl RF Night Vision Alarm Clock IR Clock Camera Motion Detection Remote 5MP Camera

It has been three weeks and I have not received my merchandise.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 11/29/2014

Rating + 1 Garbage

Does not work at all a piece of garbage, do not buy.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/29/2014

Rating + 1 Does doesn't charge

This doesn't charge my modified galaxy note 2 at all. There is also a very small sweet spot for charging

1 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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