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Seller#: 0UHIQWIK91QPWX659

Throwback Deals Seller Profile 800-748-4840 Email This SellerEmail This Seller  See all products from Throwback Deals See all products from Throwback Deals

We strive to offer the best prices without compromising service or quality. Please shop our store for the latest in tablets, GPS, cameras, security cameras and more. Do not hesitate to call so we could answer any question you may have regarding anything you see in our store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (320 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 183 Reviews
newegg
57%
Good Rating + 4 27 Reviews
newegg
8%
Average Rating + 3 5 Reviews
newegg
2%
Poor Rating + 2 13 Reviews
newegg
4%
Very Poor Rating + 1 92 Reviews
newegg
29%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 4/29/2015

Rating + 1 FRAUD!

LISTS PRODUCT AS BRAND NEW! SHIPS REFURBISHED PRODUCT WITH NO VALID WARRANTY!!! THIS IS WHAT WE CALL FRAUD IN THE STATE OF CALIFORNIA.

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Mad Tex
Order Date : 4/8/2015

Rating + 1 Unethical Seller

Purchased Samsung tablet from Newegg. Turns out this was through an unethical "Marketplace" seller-Throwback Deals. The item shipped was a refurbished piece of junk sold as new and for new price. No serial number posted on or stored electronically in the memory. This is done to hide the fact that is was a refurb. The giveaway was the cheap white generic box the product was shipped in. Don't buy from this crook.
Would happily give zero rating but 1 is required...

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Phil P
Order Date : 4/20/2015

Rating + 1 Terrible seller

Ordered ME279LLA (2 of them) shipped me 2 used Canadian models. They don't respond to emails. Not a good firm to deal with. AVOID. I can't believe Newegg let's the kind of vendors sell from their site.

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Gary
Order Date : 4/21/2015

Rating + 1 Awful

Ordered a new Samsung Tab S 10.5. Got a shelf worn previously opened and re-sealed Tab S box that rattled. I did not even look to see what was actually inside. The white tape used to re-seal even obscured the bar code and serial number on the outside of the box. It took two weeks to finally get a return item refund credit.

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Not happy
Order Date : 4/21/2015

Rating + 1 Fraud

Never delivered product. When you call they don't answer with the company name because they run multiple scams out of the same location/#. You will never see your product or money again.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 4/28/2015

Rating + 1 Misleading Representation

'New' product arrived covered in superficial scratches all over the screen, though they thankfully don't seem to be impairing function. That much I could probably let slide, except the back of the tablet though makes it incredibly clear that this was actually a used product, considering it is covered in gouges.

Nowhere on the product page was it suggested I was ordering a used product, but clearly I was, and if I had known that I certainly wouldn't have ordered it. Especially had I known I would be receiving a product with such damage. While it might not impair the product's function, one does tend to expect a new product when paying for a new product, which is what I was led to believe I was doing. They're definitely misrepresenting what they're providing by selling this as though it were new.

1 out of 1 people found this review helpful. Did you? Yes No

unhappy with newegg
Order Date : 4/29/2015

Rating + 1 Fraud

Purchased a Galaxy Note 10.1 2014 Edition. Thought I was getting a great deal. The package arrived in just 3 days so I was delighted at this point. I did read some negative feedback about Throwback deals and how they sent used or wrong models and thought they were "one off" situations. Then I opened the package and it was in a "NOT FOR RESALE" white box (not the recycled packaging that Samsung uses). They didn't even bother to make the device look new. The home button had scratches on it and the literature that the device was supposed to come with is all photocopies. It seems like they sent me a used floor sample that Samsung provided to them likely for free as a marketing tool. Seeing that this happened to me, I am convinced that this is a common practice for them. I would have been better off getting a refurbished model from someone else. At least it might look new, not like this. I am not even certain that this has a manufacturer's warranty.. Stay away from Throwback..

1 out of 1 people found this review helpful. Did you? Yes No

Blayne
Order Date : 2/13/2014

Rating + 1 Awful

Would give zero eggs if I could. Had issue when we first purchased, gave us a 5 year warranty on ipad. 3 months ago screen started to flicker sent back. They have had for 2 months and after attempting a repair said the screen wont come on and is our fault and physical damage. Even though they had it.... Not accredited with the BBB dont even waste your time with them

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 4/3/2015

Rating + 1 item not received

order placed April 3. today is April 27 and Samsung tablet still has not been received. Poor follow up by vendor, who is appropriately named Throwback.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 4/9/2015

Rating + 1 Worthless

Do not trust any seller from Newegg that isn't Newegg, in my opinion. 3 weeks after this order there is still no update on tracking. I have had this problem nearly every time Newegg uses an overseas seller.
I would rate less than zero if it were possible.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    EXTENDED HOLIDAY RETURN POLICY FOR YOUR SHOPPING CONVENIENCE! OUR RETURN PERIOD HAS BEEN ADJUSTED TO UP TO 60 DAYS ON ANY ORDER PLACED AFTER NOVEMBER 1,2014.ANY ORDER PLACED AFTER NOVEMBER 1,2014 MAY BE RETURNED BY JANUARY 10,2015.PRODUCT MUST BE IN THE SAME CONDITION AS YOU RECEIVED IT TO QUALIFY.THANK YOU AND HAPPY HOLIDAYS!

    We offer a 30 day return policy from the day you receive the product.If you wish to return it for any reason simply contact us and we will arrange for a return.Please note that items that have been opened and/or used may be subject to a restocking fee depending on it's condition. We do offer a full money back guarantee on unopened products.Please note shipping fees are non refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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