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Seller#: 0UHIQWIK91QP68DDE

Sunweit Seller Profile 626-2804888 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Sunweit See all products from Sunweit

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

The Sunweit Electronics Factory has found in 2003 in Houjie, Dongguan, China.

Same year, established sales team in Seg Market, Huaqiang North, Shenzhen.

In 2004, computer dept. Established, specialized in offering OEM & ODM service for overseas brand.Main Market in Europe. As our business range expand, we started our CCTV security dept.

In 2005. Mainly provide CCD board & CMOS board for buyers Brazil, Turkey, Russian, Indian and other countries and areas.

In 2006, we managed to register the brand Sunweit, specializing in OEM service.

By attending international exhibitons :Cebit, Ces, Coplex, Gitex, we gradually expand our brand effects, and build Win-win relationship with our customers.

In 2010, as the trend goes and company strength grows, we set up LED department. Offer OEM service for overseas brands.

Till now, for our experience in Offering OEM service on Computer add cards, camera CCD board, and LED lights. We will try our best to offer better service for customers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (7 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/9/2014

Rating + 1 Gameport not recognized!!!!

Still can't figure out how the gameport can be detected by Vista x64... Not sure how the previous reviewer got it to work. I was hoping and understand that there are no x64 gameport drivers, yet this device is sold with that specific ability. Tried to contact sunwelt and response. I've built all my PCs since 386 days... Stay away DO NOT BUY!
Seller Response:Dear Valued customer, Sorry for your trouble. but we don't receive any contact from you. can you tell what's the quality problem of this product? then we can help to solve it. The card has CD driver inside. you just need to insert the card into PCI-E slot, and install the driver. Then it's ready for work.

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Sound Service
Order Date : 11/24/2014

Rating + 5 CCD Board Camera PAL not NTSC

My mistake for not specifying but I received PAL cameras instead of NTST used in USA. Iturns out PAL is sent out by default. Sunweit worked with me on this and is sending replacement cameras at no additional charge! Excellent supplier.

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Order Date : 12/2/2014

Rating + 2

I cant really tell about the product, as I have not received it yet, be advised that it has been over 20 days since my order and I have not received it yet. Upon contacting the seller they did respond right away and gave me a tracking number, however it is still over three weeks to receive this product.

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Order Date : 4/29/2014

Rating + 1 Sunweit sent wrong product and it took them a month!

That sums it up. They are not only slow, they are incompetent. I ordered a USB2 hub with an Ethernet port included. Nothing arrived. I inquired by email. They said, oh, it's waiting in the Hong Kong post office (apparently they sent this tiny item by slow boat -- literally). Finally, 29 days after I submitted the order, it arrived -- and it's a USB3 hub, not the Ethernet hub I ordered.

I do not recommend using this supplier.
Seller Response:1. Hi John, thanks for your feedback. we are sorry one of our workman pack a wrong item to you. we will send the right product to you soon as free.

2.For the transport time, pls kindly understand. we offer free delivery for customers.( HK post in 15 business days). customer don't need pay shipping cost. so we can't choose expensive DHL/UPS etc way from China to USA.

3.your ordered this product on April 29th, we send it immediately On May 3rd after we back from the "Labor Day holiday". it arrives on May 27th. Except those weekend non-business days, it's 18 days arrive.

4. you complain that the item is claimed as gift. Why so? the HK post help to make it as gift, so customer don't need to pay Customs tariffs and make the Customs declaration procedure easier. if claiming is as purchased product, some buyer not able to make it through the Customs, and also need to pay the Customs cost.

5. For the misktake that made, we are sorry and we will try to make it up for you.

2 out of 4 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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