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pcstown Seller Profile 407-278-5200 Email This SellerEmail This Seller  See all products from pcstown See all products from pcstown

Welcome to pcstown CCTV solutions.

Pcstown brings to our customers customized CCTV solutions in offices, warehouses and home. Our product lines range from IR cameras to IP wireless cameras, 4 to 16 channels DVRs. All of these products have made an excellent contribution to home security and office management.

We offer a powerful production capacity, reliable supply and logistics and 24/7 customer support.

We are committed to bring you all your security and surveillance needs.


To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 1 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 3/12/2015

Rating + 1 Item did not function properly upon arrival

Item did not function properly upon arrival. It would not format the hard drive. Had to return to manufacturer for replacement.

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Order Date : 8/26/2014

Rating + 5 GOOD SELLER


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Order Date : 3/25/2014

Rating + 3 zmodo DVR

The price of this unit was outstanding. Very pleased with the purchase with one exception. That being the shipping. It took more than a week for it to arrive. I suspect the seller used DHL which is even worse than USPS in terms of shipping ETAs.

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Gadget Freak
Order Date : 3/11/2014

Rating + 5 Shocked and Awed

I ordered a security DVR on 3/11/2014 at about 11 A.M. and it was delivered to my doorstep by 9 A.M. on 3/12/2014. No special shipping requested. No rush requested. Received DVR in 22 hours!!!! Very happy with this seller! Thank you!!!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

    Merchandise may be returned for a refund or exchange within 30 days from day of purchase. Returned merchandise must be unused, in original packaging and include all accessories. Shipping costs are not refundable. A restocking fee might be applied if the merchandise is used.

    Buyer can send back the merchandise for repair or replacement. A Return Merchandise Authorization (RMA) number must be obtained by contacting us prior to returning any merchandise. Any products returned to us without an RMA will be rejected and/or sent back to buyer at buyer cost and expense. Buyer is responsible for the cost of returning the merchandise. We will replace the item and ship it to buyer at no charge.

    We will employ every resource to ensure that the item is replaced promptly and without hassle.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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