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DSHL Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from DSHL See all products from DSHL

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Welcome to DSHL. We offer a wide selection for Home Garden ,Business Industrial,Car Accessories.Also Providing Camera,PC (Laptop),Phone,Mp3 Player,PDA ,Video Game,Musical Instrument,Sports Accessories,Jewelry Display, Pet Supplies, Halloween Christmas Supplies, Wedding Decoration Supplies,Earrings. We are delighted to see you get what you need !
Our friendly and knowledgeable staff is ready to assist you with your order and any product related questions.Hope you have a satisfied experience and build a long term cooperative relationship or friend-ship with us. if you have any need ,please fell free contac us:

Our work hours: 8:30 AM-6:00 PM pacific time. Mon-Fri. Office closes on holidays.
Email: Tel:+86 13926521472

About Shipping
Most domestic orders are shipped by china epacket post way(like via USPS Standard shipping). Most items leave our warehouse within 1-2 business days after we got your full payment. As soon as it ships, we inform you shipping details, including a tracking number. The delivery takes 7~15business days based on your location. Please make sure you provide valid physical address when you check out.

About Customer Service
You can shop with confidence because we are dedicated to quality and customer service. If you need an immediately help, please send a message. Your question will be answered in 8 hours.

Return Policy
We accept return or exchange within 30 days after package delivered. Contact us first for Return Merchandise Authorization (RMA) before you ship back the package.
Please pack the returned parts in original packing and insure the package when you ship it back. No refund will be made for damaged parts.
If we send the wrong or defective item, we will cover all the cost for exchange; If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (393 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 242 Reviews
Good Rating + 4 70 Reviews
Average Rating + 3 20 Reviews
Poor Rating + 2 20 Reviews
Very Poor Rating + 1 41 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/17/2016

Rating + 1 holding on my pc build because of that delivery time change

why do you put 4-7 days if it is longer than that, 10 days and no tracking number, nothing, waiting for the cpu block, holding on my pc 4 freaking days, and I guess I will have to wait one more week, sorry guys but your shipping methods suck.

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David S.
Order Date : 7/30/2016

Rating + 2

Shipping Information was changed on newegg site after purchase it was 4-7 Days to 6-18 Days. 3 eggs off for misleading information.

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Josue Q.
Order Date : 6/15/2016

Rating + 1 Doesn't Power IP Cameras like it says,

Don't buy this if you need it for IP cameras, it doesnt work. not only that but it doesnt even come with a power cord!

0 out of 1 people found this review helpful. Did you? Yes No

Dustin A.
Order Date : 4/19/2016

Rating + 5 No issues.

Considering the item came from China the shipping was reasonable and the price was good too.

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Order Date : 4/17/2016

Rating + 5 Terrific Vendor

Parts odered arrived on time and in perfect condition. Excellent Quality and finish on the parts, works as described.

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Order Date : 2/26/2016

Rating + 5 Excellent product, customer service

I ordered a wireless adapter for a custom PC I'm building, but there was a color variation between what was pictured and what I received. The seller shipped me the correct one right away, and refunded my shipping for the exchange. Although the part shipped from China, I still received it within 10 days. I would definitely buy from this seller again.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/19/2016

Rating + 1 Product never shipped!

Product never shipped! Where is it?????
Dealing with seller and Newegg was a total pain. DO NOT buy items from China if you can help it.

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Lothar K.
Order Date : 2/12/2016

Rating + 3 Don't count on USPS to actually deliver.

Even though the seller shipped fast, my local post office said the mail was undeliverable as addressed and sent it back to China. The rest of the order from Newegg arrived without problem, which means that my address was correct. Hope to get credit from seller.
Don't know if it was the sellers or the USPS fault that the item was not delivered.

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Mr. J.
Order Date : 2/5/2016

Rating + 2 Extended Delivery Times

This item is from China and I should have read the reviews before ordering. It took two weeks to get these wire extensions for a fan that arrived from another vendor in 3 days.

While this vendor should review it's shipping practices as well as where they stock parts, I place full responsibility on Newegg for having this supplier representing Newegg!! It is impacting the sterling reputation I previously had of Newegg. Newegg needs to vette their vendors to ensure they meet Newegg standards. Very disappointing!

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Steven J.
Order Date : 12/28/2015

Rating + 1 5 days later all i have is an email invoice and a tracking number that doesn't tell me anything.

I bought an item from this company with other stuff from other companies. Other stuff have been delivered and installed, but I can't finish the job because I bought from this company. Upon purchase, I got an email saying it was shipped and and USPS tracking number that tells me nothing. No estimated delivery date. Very disappointed. NewEgg always has prompt delivery. I didn't realize that they were subletting their website space to savory characters like this company. Will have to pay special attention from this point forward if/when I do business with NewEgg in the future.

Attempted to send email inquiring about my purchase. I heard nothing. I gave them a poor rating. Then I heard from them. Asking me to change it. Only thing I wish I could have changed was buying from them.
Seller Response:i admit that 16 days of delivery is sort of long,i do apologize.this is an exception,itis.usually it takes10-15 days from china to usa,i said,if you can't have your item in the next two days,resend or refund without problem,we do track your parcel every day,keep you updated,you can check your email for that,i 'm telling the truth.but it finally arrived,so we didn't refund you at last, meantime i have sent you more than five letters but you didn't respond any of it.about the poor rating part,well,you gave us a poor rating just 5 days after you placed the order,5 days is not possible to have any of shipping info,so we contact you and explain the reason why.the courier company will not update the shipping info when the parcel travel in china and on the way to usa,the latest info is after the parcel arrived in the usa,that takes about 5 days.sorry for the's our fault.this is a real exception.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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