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DSHL Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from DSHL See all products from DSHL

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Welcome to DSHL. We offer a wide selection for Home Garden ,Business Industrial,Car Accessories.Also Providing Camera,PC (Laptop),Phone,Mp3 Player,PDA ,Video Game,Musical Instrument,Sports Accessories,Jewelry Display, Pet Supplies, Halloween Christmas Supplies, Wedding Decoration Supplies,Earrings. We are delighted to see you get what you need !
Our friendly and knowledgeable staff is ready to assist you with your order and any product related questions.Hope you have a satisfied experience and build a long term cooperative relationship or friend-ship with us. if you have any need ,please fell free contac us:

Our work hours: 8:30 AM-6:00 PM pacific time. Mon-Fri. Office closes on holidays.
Email: Tel:+86 13926521472

About Shipping
Most domestic orders are shipped by china epacket post way(like via USPS Standard shipping). Most items leave our warehouse within 1-2 business days after we got your full payment. As soon as it ships, we inform you shipping details, including a tracking number. The delivery takes 7~15business days based on your location. Please make sure you provide valid physical address when you check out.

About Customer Service
You can shop with confidence because we are dedicated to quality and customer service. If you need an immediately help, please send a message. Your question will be answered in 8 hours.

Return Policy
We accept return or exchange within 30 days after package delivered. Contact us first for Return Merchandise Authorization (RMA) before you ship back the package.
Please pack the returned parts in original packing and insure the package when you ship it back. No refund will be made for damaged parts.
If we send the wrong or defective item, we will cover all the cost for exchange; If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (107 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 77 Reviews
Good Rating + 4 12 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 14 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 1/3/2015

Rating + 5

Product arrived quickly and was well packaged.

Did you find this review helpful? Yes No

Order Date : 12/1/2014

Rating + 5 Excellent service

Original shipment was lost in the mail, but seller reshipped promptly and without complaint. Very pleased with both the item I ordered and the service I received from DSHL.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 11/20/2014

Rating + 5 Pata to Sata Converter

Product as advertised, coming from china the shipping was the norm 10 days. It was worth the wait

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/27/2014

Rating + 5

great seller i bought an item and it didnt work. i emailed seller and sent me a knew one. the second didnt work either. so she refunded my money. though i wish the product worked it was really neat.

1 out of 2 people found this review helpful. Did you? Yes No

Order Date : 11/4/2014

Rating + 5 Gracious

Item arrived within the time specified and it was well packaged. The Item did not work for my application. They were quick to respond and have made a prompt refund. I would order from them again.

1 out of 2 people found this review helpful. Did you? Yes No

Order Date : 9/27/2014

Rating + 1 Poor quality. Doesnt even work.

Poor quality riser. Doesn't even work. Tried on five different GPUs and three mother boards, does not with any combination. Would have to ship back to China or cross ship either way its a waste of time. Avoid this seller. Shipping took 2 1/2 weeks to get and the riser didn't even work. Now I'm at a loss of less than 10.00. A lesson learned at my expense.

1 out of 3 people found this review helpful. Did you? Yes No

Order Date : 9/27/2014

Rating + 1 Scammer

0 eggs, Seller offered a refund for a defective product if i would write a 5 star review, newegg should stop doing business with this company. I have forward the sellers email to newegg for their review.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 8/6/2014

Rating + 4 Good Product

My product arrived and it was just as described. Shipping did take a while because it was shipped from China. It was well packaged so everything arrived in great condition.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/5/2014

Rating + 1 never work

it took 2 weeks for this Esata to come to my door but is not working I plug to my pc and is not doing nothing I have check my pc and is no my pc. and I didn't returned because I'm busy at work no time for take to post office so I decide no to returned

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 7/24/2014

Rating + 1 DVD recordable

Item was very poorly packed and broken in pieces.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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