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Walt's TV Seller Profile 480-968-4999 Email This Seller See all products from Walt's TV
Our only measure for success is your satisfaction. We have been committed to exceptional service since 1957, and every one of those years we have endeavored to improve on our already-great foundation. A business like ours doesn't thrive for decades by conducting business as usual. We work hard, because we know that our customers expect only the best.
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Standard Return Policy
Please email firstname.lastname@example.org for a Return Authorization Number. Any item returned without authorization will be refused.
Return of New Items
Walt's allows you to return any new, factory-sealed and unopened merchandise within 30 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. Shipping charges cannot be refunded. If the item was shipped for free then the actual shipping cost incurred by Walt's for shipment to and from customer will be deducted from refund amount.
Return Shipping Costs
You are responsible for shipping any return product to our warehouse. In the case that you exchange a defective product for a new product, Walt's will provide and pay for the outbound shipping for replacement merchandise. Returned merchandise must arrive no later than 30 days after we provide you with a Return Authorization Number.
Returns meeting the conditions outlined above will be processed within 5 business days following receipt. Processing may be slightly extended during peak business periods.
After receiving an RMA#, you have 10 days within which to have the item shipped and/or postmarked for return (actual shipping time will not count against your Return Time Period). If your return is not sent out within that period of time, Walt's reserves the right to assess a restocking fee or refuse return of the product.
Returned merchandise must include all factory packed accessories in the original carton with all UPC and Bar Codes intact. Incomplete returns will receive a reduced credit reflecting any missing accessories. Return merchandise must be double boxed with no writing on the manufacturer's box. Your Return Authorization Number must be displayed prominently on the outside of the shipping box. Please write RMA# on shipping label provided with your order. (Please do not write on the box!).