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Seller#: 0UHIQWIKKCBI5772D

Walt's TV Seller Profile 480-968-4999 Email This SellerEmail This Seller  See all products from Walt's TV See all products from Walt's TV

Our only measure for success is your satisfaction. We have been committed to exceptional service since 1957, and every one of those years we have endeavored to improve on our already-great foundation. A business like ours doesn't thrive for decades by conducting business as usual. We work hard, because we know that our customers expect only the best.

From sales to service, audio to video, installations to warranties, Walt's truly "does it all." Make us your one stop shopping destination and you'll never need another electronics store again!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (13 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 10 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/25/2016

Rating + 1 Not very good.

TV arrived in good time.

Upon removing TV from box and installing noticed the front had some damage... Have contacted seller, exchanged a few emails and now haven't heard anything for a week....


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Order Date : 10/3/2015

Rating + 5 Great seller

I don't have a bad word to say about these guys. They called me to verify my order and shipping details, and when it seemed like there was a slight delay in getting the TV shipped, they sent email updates advising what was going on. My TV arrived today and its perfect. I can't really recommend them enough.

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Order Date : 4/3/2014

Rating + 5 Excellent Seller!

No problems whatsoever with this seller. I would buy from them again. They called before they shipped my Sharp LC-60UQ17U TV to me to make sure all the shipping details were in order. I was emailed tracking details. The freight company that delivered the TV even called me multiple times to make sure the delivery schedule would run smoothly. Everything went as expected. Just awesome!

1 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    All Returns Require Prior Authorization
    Please email for a Return Authorization Number. Any item returned without authorization will be refused.

    Return of New Items
    Walt's allows you to return any new, factory-sealed and unopened merchandise within 30 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. Shipping charges cannot be refunded. If the item was shipped for free then the actual shipping cost incurred by Walt's for shipment to and from customer will be deducted from refund amount.

    Return Shipping Costs
    You are responsible for shipping any return product to our warehouse. In the case that you exchange a defective product for a new product, Walt's will provide and pay for the outbound shipping for replacement merchandise. Returned merchandise must arrive no later than 30 days after we provide you with a Return Authorization Number.

    Processing Time
    Returns meeting the conditions outlined above will be processed within 5 business days following receipt. Processing may be slightly extended during peak business periods.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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