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Seller#: 0UHIQWIKALHZS45A1

Newfrog Seller Profile 800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Newfrog See all products from Newfrog

International seller. Newegg will be responsible for all RMA and general customer service.

Newfrog was founded in 2009, specializing in computer software research and development, and foreign trade e-commerce. The Newfrog company headquarters lie in Shenzhen We have more than 200 employees committed to providing low price, high quality products and professional services to global customers, Newfrog team really appreciates your business and patience,we can be contacted at the gmail email : ezine@newfrog.com

Delivery Time

Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday, weather, local post, local natural disaster & Custom passing.

How to Track Your Package
We use different shipping method and normally it will take 5-15 business day, please follow below to track your package

Normally, your tracking number is "LN........", please visit the website below to track the information (this is EUB tracking number,we ship by this)
http://www.ems.com.cn/ or www.usps.com

We always ship out packages as soon as possible, but please note there may be delays due to international customs and local postal offices. Banggood apologizes for any inconvience this may have caused but we are doing our best to provide you factory direct prices as soon as possible

If you are satisfied with our products and service, please kindly leave us a good review. Your positive feedback will encourage us to have more confident to do better in the future. We are looking forward to improving our service and making you have a wonderful shopping experiences from us, Thanks.

If you have any questions, please feel free to contact us at anytime, we will respond to you in 48hours

Also, if you have any items want to order, just send us the link, we will try out best to find the product for you!

we will give you a good deal if you buy lots of item from us,just send to us before purchase, thanks

thanks for watching and shopping from us,the more you buy, the more you save!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 2 Reviews
newegg
25%
Poor Rating + 2 1 Reviews
newegg
13%
Very Poor Rating + 1 5 Reviews
newegg
63%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 7/29/2014

Rating + 1 Battery

Was not good at all never received item and shipping process was extremely long and then not ever get.

Did you find this review helpful? Yes No

Manice88
Order Date : 6/26/2014

Rating + 3 I got what I expected

Product works great, properly packaged, no issues there. shipping time was a bit too long. 5-10 business days was pretty far beyond that. I actually forgot I ordered it. The part I needed wasnt anything important but if I needed something sooner for my computer I would probably look elsewhere.

but it was cheep and simple which was nice.

Did you find this review helpful? Yes No

N/A
Order Date : 6/19/2014

Rating + 3 usb adapter

Ordered on 6. 19.14 Got it on 7.10.14

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N/A
Order Date : 6/11/2014

Rating + 1 Poor Quality Service

I ordered a part from this seller on June 11, 2014 and didn't receive it until July 8, 2014. The company shipped one single unit from China to my home address by China Post. Talk about a slow boat to China, in this case it was from China. 27 days is not acceptable for delivery time.

Did you find this review helpful? Yes No

skwertball
Order Date : 5/26/2014

Rating + 1 worst ever experience

sold me a part which actually took five weeks (literally on the slow boat from China) and then fried the first IDE hard drive I was trying to examine!

Did you find this review helpful? Yes No

Jim
Order Date : 3/31/2014

Rating + 1 Haven't received the item

Never received the item

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N/A
Order Date : 3/22/2014

Rating + 2 POOR PACKAGING

Received my Arduino Ethernet shield with both bent headers and pins. Why would you mail something like that in a poorly padded envelope. Shipping time was not o bad.

Did you find this review helpful? Yes No

dont have one
Order Date : 2/28/2014

Rating + 1 2.5 weeks to get wrong part

Would have given NEWFROG a zero if it were available. 4.20 for part, 5.00 for shipping - very reasonable. 10.44 to return wrong part -- no way - just going to throw it in the junk drawer
Seller Response:Hello dear friend,
I am very sorry for this kind trouble. Most probably my colleague in wearhosue made a misrake about the shipment. Many apologies for the inconvenience we have made you. If possible, how about full refund you or resending you a new one, the right product?
Would you kindly do me a favor to help me revise the rating?
Looking forward to your reply.
Have a nice day, thank you.
Best regards
Alisa


0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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