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Cameta Camera Seller Profile 800-991-3350 Email This Seller See all products from Cameta Camera
Cameta Camera is a real "brick-and-mortar" full-service camera store and photographic equipment retailer that has been in business on Long Island for over 30 years. Our retail store is located in the town of Amityville, New York, where we have become a long-standing fixture in the community.
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Standard Return Policy
All returns must be pre-authorized through our Customer Service Department, and must be sent back to us in exactly the same condition as you received it. All items must be new and in original boxes. In order to be eligible for return, the UPC code must still be attached to the box. All internal packing materials, instruction manuals, BLANK warranty cards and accessories must also be included for any replacement, exchange, or refund.
After receiving authorization from us, please ship your merchandise (adequately packaged) back to Cameta Camera. Please do not write on, or place shipping labels or stickers, on the manufacturer's packaging. All items must be shipped freight-prepaid, and insured for the full value of the returned product(s). Sorry, Cameta Camera cannot accept COD or freight-collect shipments. We recommend you keep a tracking number for your protection.
Non-defective items, that qualified for "free shipping" on the original order and are being returned, will have the standard shipping charges deducted from the amount of the refund or credit.
Returns should be addressed as follows:
Attn: Returns Dept.
55 Sea Lane
Farmingdale, NY 11735
For the protection of our customers we also cannot allow returns on all consumables, including but not limited to recordable media such as digital memory (unless unused or defective in manufacture as determined by the manufacturer), film, videotapes, or blank CD/DVDs, as well as batteries, paper, chemicals, ink, bulbs, etc.
Please be aware that we cannot be responsible for personal data (contained on memory cards or recorded on built-in camera memory) or items left in returned merchandise.
If any of the above conditions are not met, Cameta Camera reserves the right to refuse the return or charge a restock fee of not less than 15%, at our sole discretion.
Please inspect your purchase carefully. Claims for damaged or missing items must be received within five (5) business days from date of delivery. In the event of equipment received which has been damaged in delivery, all shipping boxes and packing material must be retained for inspection by the shipping carrier. After receiving a damaged shipment, please contact our Customer Service Department immediately for instructions at 1-800-991-3350 or 1-631-389-2138 (Mon-Fri 9am-6pm, Sat 9am-5pm and Sun 10am-4pm).