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Seller#: 0UHG6RKMFMWLMMF36

totobay_sales Seller Profile 755-33002635 Email This SellerEmail This Seller  See all products from totobay_sales See all products from totobay_sales

As a top seller on Internet,totobay is a large trading platform e-commerce company which has been established since 2007 in Hong Kong, dedicated in the retail and wholesale of mobile phone accessories, mobile phone spare parts and related electronic products. Also Totobay has offices and procurement center in Shenzhen.
We have the convenient purchase process and thoughtful products for you to make secure and happy purchases.
We believe your trust and support will enable our fast growth. Wherever you are, Totobay is your best professional mobile phone related product online shopping mall!, We respond email in 1- 24 business hours.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (12 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 9 Reviews
newegg
75%
Good Rating + 4 1 Reviews
newegg
8%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
vroz
Order Date : 1/28/2015

Rating + 1 shipping

DO NOT BUY FROM THIS SELLER!!!
After 2 weeks of placing the order, the item is still over the sea. Not even in US.

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T-Mac
Order Date : 7/4/2014

Rating + 5 Exactly As Described

I received the item exactly as described. I did a phone repair and purchased an expensive part from this seller. It worked perfect and the looked great. I would definitely buy from this seller again.

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Eric
Order Date : 7/4/2014

Rating + 5 on time

11 business days to Alaska excellent time

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Unsatisfied
Order Date : 4/3/2014

Rating + 1 Long ship time, negative results

Waited almost two weeks for this to ship from Asia to replace the broken digitizer on my S3 and then the home keys did not work. I meticulously installed this and tried resetting the ribbon cables to no avail. Now I will have to pay return shipping out of pocket for something that is not my fault... NOT satisfied and I will be following up with Newegg.com

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    RMA Policy
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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