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Seller#: 0UHG6RKM38EN6CABA

Core TechStop Seller Profile +1-2892362394 Email This SellerEmail This Seller  See all products from Core TechStop See all products from Core TechStop

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

Core TechStop Inc is committed to providing each customer with the highest standard of customer service.

Most orders are shipped within 2 business days of receiving your order. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone, e-mail or mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.

Shipping rates:

We ships via Fedex, UPS and USPS. We're sorry, but shipments cannot be made to P.O. Boxes via UPS or Fedex. Shipments to Alaska and Hawaii, or Puerto Rico may only be shipped by 2nd day or Next Day service only. All orders are shipped using UPS or DHL and are sent fully insured.

A signature is required upon delivery. In the even you are NOT home, please call us at +1-289-236-2394 and we will have your package held for pickup. DO NOT ATTEMPT TO REDIRECT THE PACKAGE YOURSELF . IT WILL BE AUTOMATICALLY RETURNED BACK TO US, AND WILL CAUSE FURTHER DELAYS.

Core TechStop Inc Tax Information:

Sales tax is not separately calculated and collected in connection with items ordered from Core TechStop Inc through the Site unless explicitly indicated as such in the ordering process. Items ordered from Core TechStop Inc may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Core TechStop Inc through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Core TechStop Inc Customer Service info:

Phone: +1-289-236-2394

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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