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Seller#: 0UHG6RKMRZ5WV1B3E

MonozsTrade Seller Profile +86136-15999190 Email This SellerEmail This Seller  See all products from MonozsTrade See all products from MonozsTrade

International seller. Newegg will be responsible for all RMA and general customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (14 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 10 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/22/2014

Rating + 1 Never received item

Been waiting a month for an item that shows as "Shipped" with no tracking information.

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Order Date : 12/19/2014

Rating + 1 Never order from them EVER

I waited over 3 weeks before emailing them to see what happened to my package. The tracking info was never posted.

The only good thing was that they replied quickly to my email (only to say that the package was lost....yeah right)

I won't be using any chinese companies from newegg anymore.

Did you find this review helpful? Yes No

Order Date : 11/22/2014

Rating + 1 Really late shipping

I haven't received my shipment in over 3 weeks and it's really irritating to have to wait a month for a headset.

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Queen Bee iz Mee
Order Date : 10/16/2014

Rating + 1 Must Be Arriving By a Slow Boat from China

Placed an order for a cellphone case on Oct 16 2014, 23 days later it has yet to arrive. The USPS tracking number given doesn't show activity past the ship date (10/20) out of China. My phone will be ready for trade in by the time is arrives :(

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Order Date : 10/1/2014

Rating + 5 Good Comunication

Quick to respond when asked questions and willing to work through any issues

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Order Date : 9/17/2014

Rating + 1 FRAUD

Fraudulent transaction. Shipped a super cheap redpepper phone case in a lifeproof box from China. Totally misrepresented product as Lifeproof.

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Order Date : 7/23/2014

Rating + 1 Fake LifeProof Case

I was wondering why the latch for the thunderbolt port on the bottom of my phone case broke after only about a week of use. Come to realize that it's a FAKE! No serial numbers. No warranty. No nothing.

1 out of 1 people found this review helpful. Did you? Yes No

Frank Elsesser
Order Date : 7/14/2014

Rating + 1 Bozos Trade - wrong part shipped late

Arrived late from China, shipped a Galaxy S III and not the ordered part - for a Galaxy S 4.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/11/2014

Rating + 1 Slowest Shipping Ever

I ordered this with other parts from Newegg. I received the UPS order from the East Coast to California then the next day I received shipping information from the seller that it would be sent from 1 county over next day. So it took about 7 days to actually ship the order. This is not acceptable.
Seller Response:Hi,
Pretty sorry to hear that, but we are Asia seller actually, and you placed it on 6/11, received it on 6/18, it only took 7 days from oversea, it is very quickly, we have tried our best to let you receive it quickly. We also greatly hope you also could understand us, thank you.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/10/2014

Rating + 5 Good Seller

My order was delivered promptly. Thank you! :-)
Seller Response:Thank you for your support, we will do it better in the future.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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