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Seller#: 0UHG6RKMH68JGQ477

SteelCityGame Seller Profile 412-423-8773 Email This SellerEmail This Seller  See all products from SteelCityGame See all products from SteelCityGame

We specialize in accessories for your favorite electronics with a simple goal in place: Provide outstanding value along with exceptional customer service. If you have a question about any of our products, please send a message and we will promptly reply!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
100%
Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
backwards traveler
Order Date : 6/12/2014

Rating + 5 I wish all sellers were this amazing!

absolute pleasure in all aspects of the word, this seller went above and beyond to nake me happy. As a 20year online Veteran i was actually surprised that this would be one of the best sellers i encountered in those years AAA+ thanks for everything.

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jayrodclg
Order Date : 3/25/2014

Rating + 5 Great Customer Service.

SteelCityGame's level of care in handling questions and concerns is amazing. I am extremely pleased with the way they handled our interactions. Promptly returning phone calls and striving to meet a customers needs is something they excel in. Other companies could learn a few things from them. I will definitely recommend SteelCityGame going forward. Thanks again for all your help.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    To be eligible for a refund or a replacement, items must be returned in the same condition in which received. The return must be postmarked within 30 days of the date of invoice. All documentation and accessories including manuals and user guides must be included with the return. Shipping charges for returning any item for any reason is the responsibility of the customer. To ensure that returns are properly accounted for at all times during the return process, please obtain a tracking number. The use of delivery confirmation with USPS, FedEx, or UPS to return your item is strongly recommended. SteelCityGame will not be responsible for any item returned without a tracking number and is not accounted for.
RMA instructions
    Please obtain an RMA (return merchandise authorization) and please be sure to include your order ID number & RMA with the return package.
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