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ToolTopia Seller Profile 800-794-6793 Email This Seller See all products from ToolTopia
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Standard Return Policy
Returns must be in unused condition.
New Returns must be in original box with all original packaging enclosed.
There will be no restocking fee if the return is within 30 days from date of purchase.
Shipping charges are the responsibility of the customer (unless defective).
Items are not returnable after 30 days from purchase date.
Software and electronic products are not returnable once opened.
Special/custom orders are not returnable.
Item(s) which drop ship directly from the manufacturer will incur a 15% restocking fee.
Consumables are not refundable unless returned unused in original packaging.
All returns must be accompanied by a Return Authorization number (RA) which can be obtained by Submitting a Ticket to Customer Service.
All items returned for credit must be clearly marked with (RA) number on the outside of the box and shipped back to the address as instructed. Please contact your Customer Servic Representative and they would be happy to assist you with this process.
Please enclose a copy of your packing slip or itemized list of items presented for credit
NOTE: All unauthorized returns will incur a 35% processing fee. Please follow return preparation instructions above to avoid this fee.
How do I return an item under warranty?
All products sold by ToolTopia.com are covered by the manufacturer's warranty repair/replacement policies only.
Please see the Manufacturer Contacts page for information on contacting the manufacturer.