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ToolTopia Seller Profile 800-794-6793 Email This SellerEmail This Seller  See all products from ToolTopia See all products from ToolTopia

Our History: went online Labor Day 2002. Our founding company, Shreveport Air Tool, Inc. (est. 1979), started as an extension of their sales force. In January 2004, as continued to grow, we became a separate company.

We are proud of the fact that we have been in the tool business over 30 years and were one of the first Automotive Tool & Equipment retailers in our industry to go online.

This unique and blended history allows to offer you the best in product knowledge, customer service, and why customers like you have the confidence in us to keep coming back.

About Customer Service:

During business hours you can call us, submit a ticket, or send us an email. Our customer service representatives are ready to assist you with any questions or issues. After hours, please click on the Customer Service Help link to submit a support request and we will address your concern on the next business day.

Call Toll Free: 1-800-794-6793
7:30am-4:30pm (CST), Monday-Friday
Fax: 1-800-395-6376
Email Customer Service Department:
Submit a Support Ticket for Sales or Product Questions: Tickets
125 Freestate Blvd.
Shreveport, LA 71107

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/23/2014

Rating + 5 Superfast Shipping

Delivered my purchase quickly with ZERO problems!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    We will accept any new, returned item, purchased from stock, provided it is in sellable condition.
    Returns must be in unused condition.
    New Returns must be in original box with all original packaging enclosed.
    There will be no restocking fee if the return is within 30 days from date of purchase.
    Shipping charges are the responsibility of the customer (unless defective).
    Items are not returnable after 30 days from purchase date.
    Software and electronic products are not returnable once opened.
    Special/custom orders are not returnable.
    Item(s) which drop ship directly from the manufacturer will incur a 15% restocking fee.
    Consumables are not refundable unless returned unused in original packaging.
RMA instructions
    How do I prepare an item for return?
    All returns must be accompanied by a Return Authorization number (RA) which can be obtained by Submitting a Ticket to Customer Service.
    All items returned for credit must be clearly marked with (RA) number on the outside of the box and shipped back to the address as instructed. Please contact your Customer Servic Representative and they would be happy to assist you with this process.
    Please enclose a copy of your packing slip or itemized list of items presented for credit
    NOTE: All unauthorized returns will incur a 35% processing fee. Please follow return preparation instructions above to avoid this fee.

    How do I return an item under warranty?
    All products sold by are covered by the manufacturer's warranty repair/replacement policies only.
    Please see the Manufacturer Contacts page for information on contacting the manufacturer.
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