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HQRP Seller Profile 973-679-7091 Email This SellerEmail This Seller  See all products from HQRP See all products from HQRP

Welcome to HQRP - Hight Quality Reasonable Price

We offer a huge selection of electronics accessories at low prices. We believe that high level of service, customer satisfaction and high quality of products are the main factors of successful business.
We do our best to provide high level of service to our customers. It includes but is not limited to answering all questions within 24 hours or earlier, dispatching the products to the customers the same or the next day after the purchase, providing 200 days warranty on most products.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (44 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 28 Reviews
Good Rating + 4 7 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 4 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jeffrey R.
Order Date : 1/12/2016

Rating + 1 didn't fit right

battery must not to spec as it would not fit correctly into BOSE charger. only way to make it charge was to hold it in with addition pressure or file away at it... something about its shape prevented it from seating properly.

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Pip Lache
Order Date : 7/31/2015

Rating + 1 Poor product

I ordered 2. The first came in two days & my neighbor ordered one too. Well my battery worked the first day & died after that. Neighbors battery is the same. Plus I never did get my other battery, not that I would expect it to work after my previous experience.

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Order Date : 1/14/2015

Rating + 1 HQRP

I haven't receive my package yet as of today 2/o5/2015.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

    Return of sealed merchandise is allowed within 7-10 days after the delivery date.
    Please contact us to request return authorization prior sending the merchandize back to us.
    We will issue the refund or send a replacement merchandize to the customer at our own decision.
    Our decision is based on inquiry from customer, product availability and other factors.
    Initial shipping and handling fees are the costs of sending the product to customer and will not be refunded.
    In case the item sold has "free shipping", we will refund the amount of purchase, without "actual shipping costs". In case of buyer's remorse, the buyer is responsible for return shipping.
    - Restocking fee 10% is applied for sealed merchandize;
    - In some cases we may grant RMA for opened goods. But in this case restocking fee 15% is applied.
    Defective on Arrival (DOA) shipments need to be reported within 7 days.
    They will be replaced ASAP for free (subject to stock availability) or refunded.
    After the return authorization is sent to the customer, we will have to receive the merchandize within the next 7 business days.
    No refund/replacement will be made if the package is late without notice.
    Products damaged during transportation.
    - Products damaged during transportation should be reported ASAP but not later than 3 business days after the receipt.
    Shipping packaging and product packaging should not be disposed of because they are used as evidence for associated carrier insurance claim. Also we ask the customers to send us the pictures showing the damage during transportation with the initial claim.
    Once such product is reported, we file insurance claim with the shipping carrier and/or resolve this problem with the customer by providing refund or replacement once the shipping carrier fulfills obligations related to the claim.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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