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Seller#: 0UHG6RKM4XYFH629B

Silicon Power USA - Deal Site Seller Profile 510-490-1885 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Silicon Power USA - Deal Site See all products from Silicon Power USA - Deal Site

Silicon Power USA - Deal Site is committed to providing each customer with the highest standard of customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (14 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 8 Reviews
newegg
57%
Good Rating + 4 1 Reviews
newegg
7%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
7%
Very Poor Rating + 1 4 Reviews
newegg
29%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Sick-of-waiting
Order Date : 8/21/2014

Rating + 1 TERRIBLE!!

HORRIBLE! Never received my order! Emailed them and NO response! If I could give a negative egg I would

Did you find this review helpful? Yes No

Andrew G
Order Date : 8/10/2014

Rating + 5 Great

Shipped my item quickly and I received it even quicker.

Did you find this review helpful? Yes No

Blc
Order Date : 8/5/2014

Rating + 1 No good experience

I returned a flash drive for replacement it happen more than 30 days and still waiting. Terrible customer service.

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Sorcerer1951
Order Date : 8/8/2014

Rating + 1 SP SD

I don't know I never received it...

Did you find this review helpful? Yes No

InsertSomethingCleve
Order Date : 7/21/2014

Rating + 5 Great Flash Drive!!!

Received my flash drive quickly, and the packaging was adequate. It's nice and compact, in a durable metal case. No plastic garbage. Works great for the music files for my vehicle.

Did you find this review helpful? Yes No

George T.
Order Date : 7/21/2014

Rating + 4 Silicon Power

Received the SSD in a reasonable amount of time, took a little while to get the item into "shipped" status.
I think I would buy from them again.

Did you find this review helpful? Yes No

N/A
Order Date : 7/18/2014

Rating + 1 Terrible seller

They marked the item as shipped while having not shipped yet for almost a week. Don't waste your time on this seller.

1 out of 1 people found this review helpful. Did you? Yes No

Jamie
Order Date : 6/9/2014

Rating + 5 Flash Drives

Excellent. Shipped fast and product exactly as described. Will use again.

1 out of 1 people found this review helpful. Did you? Yes No

GaryBe
Order Date : 6/20/2014

Rating + 5 seller shipping ok

shipper shipping is ok product was below advertised specs

Did you find this review helpful? Yes No

ScottNE
Order Date : 5/9/2014

Rating + 5 Small mistake nicely corrected

They sent an 8GB USB flash drive instead of a 16GB flash drive. Upon contacting them, they sent the correct drive.
I would order from them again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

    • Items must be returned within 30 days from the date of purchase.
    • The item must be returned in good condition, in original boxes, and with all paperwork and parts.
    • Shipping and handling costs and other additional charges are non-refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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