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Seller#: 0UHG6RKM4XYFH629B

Silicon Power USA - Deal Site Seller Profile 510-490-1885 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Silicon Power USA - Deal Site See all products from Silicon Power USA - Deal Site

Silicon Power USA - Deal Site is committed to providing each customer with the highest standard of customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (168 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 123 Reviews
Good Rating + 4 24 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 4 Reviews
Very Poor Rating + 1 14 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 5/21/2015

Rating + 1 Order

The only reason I'm giving this seller a 'one% egg is because it took too long to process. When I ordered it it said it would be delivered by a certain date, this is now over a month ago and I do not remember exact dates, by the time of my delivery eta I was getting a notice stating my transaction was just now processed and will be on its way. I waited over a week longer to get one flash drive. My other items I ordered the same day and from other sellers were processed on time and delivered on time. So, because of that, that's why I'm giving a poor value to the seller.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 3/20/2015

Rating + 2

slow to ship out

1 out of 1 people found this review helpful. Did you? Yes No

Kevin P
Order Date : 10/29/2014

Rating + 1 Faulty drive horrible customer servide

This drive does not work and I have been trying to get resolution for months now with no results. I would not buy from this seller again.

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Order Date : 2/20/2015

Rating + 1 No merchandise

Ordered this product and it says shipped and delivered. I have not received anything. First time this has happened. Still no response from email. Last time from this seller.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 11/14/2014

Rating + 5 Top Notch

My order was filled and shipped promptly and I received it in great condition. Top Notch service.

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Order Date : 2/17/2015

Rating + 1 Poor Communication and Shipping.

I placed an order on 2/17/15 For a Silicon Power S60 120gb SSD. It is now 2/21/15 and all they have done so far is create a shipping label for my order and mark that it has been shipped, which it hasn't. I have tried to communicate to the seller via the message service on Newegg and they won't respond to let me know any information. I am a system builder, and I am waiting on this SSD to build a system for a customer. They wanted this specific SSD and since Newegg was sold out at the moment I thought I'd try this seller....what a mistake. Now I may have to order a SSD from another source to complete the system build on schedule for my customer which costs me time and money. I highly recommend that you avoid this seller.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/7/2015

Rating + 5 ULTIMA UO5

Excellent tool for the new economic Android tablets on the market. All & all this flashdrive is sexy & sturdy to boot...
Very lovely price for a 64 GB flashdrive...

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Order Date : 1/14/2015

Rating + 2 Slow Shipping

They DIdn't ship the product for a week. I was almost about to cancel the order out of concern. Everything else was great though.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 1/22/2015

Rating + 5 Great Fast Shipment

I bought the flash drive touch T02, I needed something small that I could put on my keychain thats with me all the time, that never in the way-perfect

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Order Date : 7/9/2014

Rating + 5 Fantastic

One of the smoothest processes I've encountered. Everything was quick and painless. Will have no problem using them again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

    • Items must be returned within 30 days from the date of purchase.
    • The item must be returned in good condition, in original boxes, and with all paperwork and parts.
    • Shipping and handling costs and other additional charges are non-refundable.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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