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Seller#: 0UHG6RKM7NF26C8B0

Shen Zhen Wei An Ke Development Co., Ltd Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from Shen Zhen Wei An Ke Development Co., Ltd See all products from Shen Zhen Wei An Ke Development Co., Ltd

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

We are a leading global E-trading marketplace focused on effectively providing world-wide customers with high-quality products made in China at low cost. It is established to fulfill customer needs and makes them satisfied and even delighted with our gorgeous and unmatched service.

You will experience fantastic and amazing trade across the world you have never had before by just clicking mouse in front of your computer. It is a wonderland in which you can find whatever you want and transact in fast, secure and easy way.

Well-cataloged millions of goods and thousands of buyers come from USA EUR, Wal-Mart and K-Mart meet together in this 24 hours carnival of Our customer service team will warmly and wholeheartedly serve you like a family member and a king.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (30 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6 Reviews
Good Rating + 4 3 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 17 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/12/2015


Wish I could give 0 eggs. I love Newegg - I've used them since BEFORE they WERE Newegg. I've never had an issue like this. The seller was supposed to have shipped my item 3 weeks ago....nothing. no order received. So bummed. Have contacted Newegg. We will see...

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Order Date : 6/11/2015

Rating + 1 Don't buy anything

Seller sends wrong parts that don't match, even remotely, what I ordered. Given the wait times for shipping (2 weeks) and the relative cost of the part, you're better off looking for a U.S. domestic solution. Too much money given to UPS for returning parts, even is NewEgg honors their long-standing policy of providing shipping labels. Kudos to NewEgg...thumbs down on this partner. How do I give 0 Eggs?

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Order Date : 6/4/2015

Rating + 1 Wrong item recieved!

I ordered 90 degree hdmi adapters, and recieved an automotive antenna adapter to make your long antenna a little stub. It took almost 45 days to receive the product (recieved yesterday 6/27), and haven't been able to get ahold of anyone with that company as Noone speaks english. I Have had great success with newegg thus far and hope we can reach a path to resolution.

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Order Date : 9/30/2014

Rating + 1 poor

I have yet to receive this item. Very upset about this.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 10/3/2014

Rating + 1

STILL did not get order!

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Order Date : 10/3/2014

Rating + 1 Order #216412143

15 days since you charged my account and not a dam word as to where my order is! YOU got your money, I HAVE NOTHING! NO TRACKING UPDATES AT ALL!! Had I known you would screw me this bad for service I would have NEVER ordered!!! WILL NEVER ORDER AGAIN!!!!!!!!!!!

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Order Date : 9/12/2014

Rating + 1 Items not recieved..

We never recieved items that we ordered and were billed for!

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Order Date : 9/12/2014

Rating + 1 20 days and nothing

Its been 23 days since I placed my order and till now nothing no merchandise, no contact, no shipping number!!!
I don't even know what to do. about to go on a trip where ill need my extra battery and nothing!!
Very frustrating!!!

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Order Date : 7/29/2014

Rating + 1 Don't Order from Here

The item never came. The seller is completely unresponsive to all communication. The tracking number I received doesn't seem to be valid for any of 100 carriers I tried.

2 out of 2 people found this review helpful. Did you? Yes No

dock buyer
Order Date : 7/18/2014

Rating + 5 shipping problem

when is it coming can you speed up the delivery asap i aint even geting nofication or nothing where my shipment is at or nothing please reply asap

0 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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