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Seller#: 0UHG6RKM3O2LEJ4C3

Happy club Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from Happy club See all products from Happy club

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

We are Jin Tong Shang Yun Company located in CA with Ten Years Foreign trade Experience and selling item to all over the world with many products range in electronic ,sports, cloths ,household articles and so on.
We are professional Newegg seller . caring about your purchase, all your items in our store are send with epack tracking number.

Our skype is :newegg.fasteasy
And our Cellphone No is : +86075533129222

If you have any problem or question, please contact us by Newegg email or Skype ,also you could call us.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (348 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 139 Reviews
newegg
41%
Good Rating + 4 50 Reviews
newegg
14%
Average Rating + 3 15 Reviews
newegg
4%
Poor Rating + 2 24 Reviews
newegg
7%
Very Poor Rating + 1 120 Reviews
newegg
34%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Donald L.
Order Date : 5/2/2016

Rating + 1 Buy at your own risk

Dealer has refused to respond to problems with this product.

Did you find this review helpful? Yes No

Donald L.
Order Date : 5/2/2016

Rating + 1 Terrible Dealer

Does not respond to communication

Did you find this review helpful? Yes No

Anonymous
Order Date : 5/12/2016

Rating + 4 Shipped from China

I would have given 5 eggs had this arrived more quickly. Since it comes from China, slowness is to be expected. Shipments from China can't really be tracked, so you're kinda at the mercy of the system as to when it arrives.

Communication with the seller was great, and I did receive ship notification quickly.

Did you find this review helpful? Yes No

Anonymous
Order Date : 3/12/2016

Rating + 1 Negative

When I received my order, it had been dropped, smashed, or broken. I emailed the seller to see what steps to take to replace it and they will not respond to me

1 out of 1 people found this review helpful. Did you? Yes No

Kerry S.
Order Date : 2/19/2016

Rating + 1 Beware

The ad clearly states that this is an IDE enclosure, which is what I needed for my old HDD, but instead, after waiting a couple of weeks for delivery, I received a very flimsy SATA enclosure. Thankfully, Newegg refunded the money and I did not have to deal with returning the item to China and waiting for a refund or possibly receiving the wrong item a second time. Thank you Newegg.

1 out of 1 people found this review helpful. Did you? Yes No

Noah M.
Order Date : 12/29/2015

Rating + 1 Never got the item

I never got this item. I did get a refund, but even after a month I never received anything in the mail. I did get a whistle that came from China, but I have no idea if that has anything to do with this.

1 out of 1 people found this review helpful. Did you? Yes No

Dennis V.
Order Date : 12/4/2015

Rating + 2

biggest issue was how long it took to get item. It was later explained that they were sending from China and takes longer. This fact should of been reflected in estimated delivery date.

1 out of 1 people found this review helpful. Did you? Yes No

Jeffrey M.
Order Date : 1/24/2016

Rating + 1 Good thing it is cheap.

I didn't read the reviews. The piece arrived, I plugged it into my computer.. And, unrecognized Bluetooth adapter. No drivers fixed anything. I ended up finding an article in Portuguese about bad soldering. So, I open it up. Soldering is fine, but the extra 1/8 inch ends laying across the board didn't help. Removed those, and I still get a half connection most of the time. I decided screw it, and bought a Knivio that actually has a number you can call if there's a problem.

Just don't waste your time with this item.

1 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 1/21/2016

Rating + 4 Delivery time

Didn't know that Happy Club was in China. Order took 14 days to get to me which is not bad (considering where it came from) but will order from other vendors that are in the US in the future

1 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 1/28/2016

Rating + 1 Don't waste your time

I would not recommend ordering anything from this seller. I made the mistake of doing so without reading the reviews beforehand and I wish there was a more effective means of getting them off of newegg entirely! The shipping # they gave me for the bluetooth mouse I ordered (only $6.76, luckily) could not be found by any delivery services in the US (because they're a company based in China), so I don't know if I will ever receive it. Read the other reviews before ordering anything!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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