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Seller#: 0UHG6RKM3O2LHME8C

1Byone's Marketplace Seller Profile 909-391-3888 Email This SellerEmail This Seller  See all products from 1Byone's Marketplace See all products from 1Byone's Marketplace

Thank you for your business with 1Byone! 1Byone Proudcts Inc. is a LA, CA based company who mainly sales Home Improvement and Consumer Elctronics items including door chimes, tv antennas, disco party lights, fog machines, iPhone power cases and so on. All of our products have 1 year warranty and we have professional technical support team who get your questions and concerns answered within 24 hours. Shipping from USA CA warehouse and you can get your package within 3-4 business days after your payment has been verified. Give us a shot and we will make sure that you will look to us again!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (919 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 680 Reviews
newegg
74%
Good Rating + 4 159 Reviews
newegg
17%
Average Rating + 3 35 Reviews
newegg
4%
Poor Rating + 2 6 Reviews
newegg
1%
Very Poor Rating + 1 39 Reviews
newegg
4%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Anonymous
Order Date : 9/1/2016

Rating + 1 DO NOT BUY FROM 1Byone!! - Dishonest!

**NEWEGG, This is bad business, they are making a bad name for you
I ordered this product On Sept 1 2016, it was delivered on Sept. 6th. I didn’t hook it up immediately but ended up doing it last week on the 18th. There was not one signal that came through. Not even the slightest distorted channel. In addition the product looked used when it arrived. The box was beaten up and the antenna itself which has a piano black finish to the front was scuffed in several places. It was not in plastic or even covered with a protective sheet, just against the cardboard. The power supply and coax did look new however. After putting in for a return through Newegg, I received the RMA form in an email on Sept 18. I wanted to return this product because it seemed completely defective. Their return policy states 30 days for returns. On Monday Sept 19 we called their office and asked for a few details and said we wanted to return the product. At first the girl that was on the phone said “sure no problem” but then when asked for a shipping label you could hear someone talking to her in the background. She came back to the phone saying that they would not accept a return. You could hear the voice in the background several times throughout the conversation like someone was coaching her on what to say. However she kept contradicting herself with the return policy and then changed the story and said I would have to go through Newegg to return the product. I said that’s not how it works, the return has to go through you. Then she started to get really out there and claimed that they also sell their products to "Amaxxx and EBxy (other online sellers)" and if you returned something that you would go through them as well. I told her that EBxy doesn’t buy you products from you to sell on their site, nor does Amaxxx or Newegg. You sell your products through them. So now I am just being lied to for the simple return of a cheap quality antenna. They eventually told me that they could only replace the antenna and I would have to pay shipping both ways. I said “Why would I want to do that and chance another seemingly used and useless antenna.” They denied their return policy which is right on this page. http://flash.newegg.com/Product/9SIA4GX1GA0091/ReturnPolicy

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Joe B.
Order Date : 8/26/2016

Rating + 5 Very impressed with this seller.

Free overnight shipping. Love it!

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John L.
Order Date : 4/19/2016

Rating + 5 A pleasure doing business with you!

Only complaint was that the tracking number link didn't work & I had to copy/paste it manually.

Otherwise, quality item... good price, rapid shipping√

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John H.
Order Date : 3/13/2016

Rating + 5 Great seller, ships fast, & product is as posted.

Product works almost as good as the 54.00 one I bought 3 years ago.
Wish I had bought more at this price.

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Anonymous
Order Date : 3/13/2016

Rating + 1 D.O.A.

Did not work. no reception. I compared it to the Phillips HDTV which works great.

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Mr. L.
Order Date : 3/12/2016

Rating + 5 Product was what is was advertised... Works well... Low cost

The product works well. it was low priced. It came in a reasonable time.

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JAMES Z.
Order Date : 12/17/2015

Rating + 5 Product Update

The digital antenna works amazingly well!

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Robert M.
Order Date : 11/14/2015

Rating + 3 Nice product but left in the rain

The product was delivered by dropping it over the fence and leaving it exposed to a few hours of rain. The package and contents were soaking wet when I picked it up.

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samm
Order Date : 11/12/2015

Rating + 5

Service was great, fast & arrived before expected.
The product works better then I thought it could, no complaints !

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FurunoFan
Order Date : 11/14/2015

Rating + 4 Good delivery; okay product

They delivered what they promised. Never had to contact them directly

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

    We gladly accept returns and exchanges on defective merchandise within 30 days of your original invoice date. Returned item(s) must be in original package and brand-new condition with all parts included, and make sure they are free from signs of damage, wear and stains.

    Abuse of Return Privileges - Our return policy is in place to ensure our customers never get stuck with a wrong piece of gear. Those who violate the spirit of our return policy by having excessive returns may be subject to limitations or suspension of return privileges.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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