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PC Power & Cooling Seller Profile 760-931-5700 Email This SellerEmail This Seller  See all products from PC Power & Cooling See all products from PC Power & Cooling

PC Power & Cooling is now FirePower Technology

On April 19,1985, PC Power & Cooling began operations in a small warehouse just outside of San Diego, CA. Founded by Doug Dodson, a commodity trader and electronic hobbyist, the company's first products were custom fans to cool and quiet computers.

Over the last 25 years, PC Power & Cooling has produced many innovative products including: the first CPU cooler, the first PC heat alarm, the first independently-regulated PC power supply, the first redundant power system, the first NVIDIA-certified SLI supply, the first One Kilowatt computer power supply, and the first power supply with its own certified test report (Turbo-Cool 1KW).

PC Power & Cooling takes pride in its loyal and knowledgeable customer base, its ultra-reliable product line, its professional and friendly staff, and its financial strength.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (161 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 141 Reviews
Good Rating + 4 16 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mark G.
Order Date : 4/26/2016

Rating + 5

This was a replacement power supply for my primary machine. It had all of the right cables, and went in very easily.

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Heidi, IT Manager
Order Date : 9/23/2015

Rating + 5 OCZ Rose Smells As Sweet

I DO NOT purchase products on Newegg from sellers other than Newegg. This was the sole exception to date. I have loved using OCZ PSUs (power supply units) for many years and was devastated when they stopped producing them. I had to RMA an OCZ PSU and found that FirePower Technology had taken over their manufacture, and was even more pleasantly surprised when their customer service for the previous brand was fantastic. Since they were selling/shipping their own new product I decided to make the sole exception to my rule. The PSUs arrived on the same day as the Newegg shipment, in great packaging and in excellent condition.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/22/2015

Rating + 5 Superb Products & Customer Service!

I have exclusively used PC Power & Cooling (now FirePower Technology) for over 15 years in personal, family and customer PCs. I have only had one power supply fail in all those years - and it was handled / replaced expediently. FirePower produces superb, reliable products and has top notch customer service. Most highly recommended for anyone who wants the best!

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Order Date : 8/25/2015

Rating + 4 Power supply

Good unit, shipped timely. Packaging was ok, the power supply was sitting on the bottom of the box so basically un-protected during shipping, not the best. Other vendors have shipped the power supply protected from shipping abuse on all four sides. Otherwise, happy with the transaction.

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Order Date : 6/25/2015

Rating + 5 Fast service

Fast service and great products.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 11/3/2014

Rating + 5 Love FirePower/OCZ

I'm so glad FirePower is carrying on the OCZ product line and standards. By far my favorite modular PSUs. Top Notch.

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Order Date : 12/13/2014

Rating + 5 Misleading Advertisement

Excellent customer service. but now they are doing away from including the bag to put your extra cables in. when the item description clearly show the bag in the product details. when you receive the psu the cable bag is not with the order.
make sure you check to see what psu your buying, do to the warranty is now not as long as it was on some psu's. its like they don't believe in there own product

0 out of 2 people found this review helpful. Did you? Yes No

Order Date : 12/11/2014

Rating + 5 Quickly Shipped, Easy Transaction!

Came in 2 days, properly boxed and the deal was easily done. What more could you ask for?

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    100% Satisfaction Guaranteed. We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase.
    In order to receive a full refund, the item must be returned in the same condition in which it was sold. Return shipping charges are non-refundable, and restocking charges may apply depending on the condition of items returned, If you are turn or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. FirePower is not responsible for packages lost in transit without proof of tracking.
    To return or ecahnge an item, please first obtain a Return Material Authorization (RMA) number by either calling (800) 722-6555 or logging a trouble ticket at Once your RMA number has been issued, please send the item including proof of purchase and all original packaging and accessories to:
    FirePower Technology, Inc.
    5995 Avenida Encinas
    Carlsbad, CA 92008
    Attn: Product Returns

    Marketplace: If you purchased an item from a FirePower marketplace seller and need to return it, please refer to the Seller’s return policies and procedures.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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