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Seller#: 0UHG6RKMKKC3H3F23

MNW GLOBAL Seller Profile 714-657-3849 Email This SellerEmail This Seller  See all products from MNW GLOBAL See all products from MNW GLOBAL

MNW GLOBAL, INC. is a company located in South Korea and USA, where people work with their heart and utmost effort to find the very best values for our customers.
Every BRAND NEW product we sell includes the complete factory package with all the manufacturer’s supplied accessories. We expanded its business to the Internet on e b a y and A m a z o n etc.
We quickly became the top rated seller.
Since then, MNW GLOBAL, INC. has grown consistently and have maintained our focus on the very core of our success in our valuable customers.
As our feedback rating shows, we do everything we can to make every customer’s experience 100% satisfaction.
Therefore, we will continue to strive to make MNW GLOBAL, INC. your first choice for the best deals on consumer products, rocket fast shipping and superior customer service.
We always strive to provide you the best shopping experience ever.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (35 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 24 Reviews
newegg
68%
Good Rating + 4 1 Reviews
newegg
3%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 2 Reviews
newegg
6%
Very Poor Rating + 1 8 Reviews
newegg
23%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
kirkbross
Order Date : 12/14/2014

Rating + 5 Perfect

I bought this on a Sunday... it shipped free from Korea the next day and I received it the following day... i.e., essentially free next day international shipping.

I plugged it in, powered it up and it was ready to go. No hassles of any kind. It defaulted to the recommended resolution and here I am typing this review.

If you want the least expensive 2560 x 1440 panel (with guaranteed no dead pixels) look no further. The casing / stand are a bit mickey mouse (as expected), but they work fine but 1) what are you hoping to get for under $400? and 2) you're not buying this monitor for a well-built, rugged chassis... you're buying this for the 2560x1440 panel.

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Timblr
Order Date : 12/1/2014

Rating + 5 Wow! Lightning Fast!

I was amazed at how fast I received my monitor from Korea. I ordered it Monday and had it Wednesday. Absolutely amazing. I have never received anything so fast from overseas and I have no idea how they did that! I had to check the tracking just to see if it really came from Korea...and it did! MNW Global is totally reliable and must really have shipping down to a science.

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Peter L.
Order Date : 11/17/2014

Rating + 5 Satisfied customer

I recently purchased a Perfect Pixel Qnix 27" monitor from MNW Global. On inspecting it, I found a bad pixel in the lower left area of the screen. When I notified MNW of the problem they responded promptly, and after I sent photos of the screen, they offered to refund $50. As I did not want to have to deal with repackaging and returning the monitor, I accepted. The refund came through next day.
I had previously bought a matte Qnix monitor from MNW (not the Perfect Pixel unit) and that one had zero defects. Delivery time on both was incredible - two days from Korea.
Although I would have preferred a flawless monitor, I commend MNW on their attitude toward customer satisfaction and would do business with them again.

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Dissatisfied Custome
Order Date : 10/30/2014

Rating + 1 Terrible

Have been going back and forth about a monitor that does not work with our computer. Have asked multiple times about returning it for a refund. Keep getting suggestions of things to try. We don't want it and want to send it back. It doesn't work.

1 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/12/2014

Rating + 5 Amazing all around!

I ordered a Qnix QX2710 from them on Wednesday and it shipped all the way from South Korea to Georgia in the USA in 2 days!! The monitor itself was also packaged in a separate box for safety in shipping. The monitor was in perfect condition, even after me accidentally slamming it into my desk while trying to mount it haha. Would definitely recommend to anyone and I'll probably be getting another one soon.

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Bonk
Order Date : 11/7/2014

Rating + 5 No problems

I ordered this and all the pieces for my new computer from newegg. this was the only part that was coming from a 3rd party seller. It was the first to arrive even though I paid for faster shipping from newegg on the rest of the order. I would have no problems ordering from them again. Product came as expected in good working order.

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N/A
Order Date : 10/16/2014

Rating + 4 Received Scratched Monitor

I received a monitor with a scratch on the screen from this seller. After telling them and providing proof they fully refunded me including the return shipping cost. Very satisfied with the way they handled things.

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Kimo42
Order Date : 10/5/2014

Rating + 5 QNIX QX2710

Great, Fast order and fast delivery.

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JaZaero
Order Date : 10/20/2014

Rating + 1 Buyer Beware

this is a front company, located somewhere in California. No other information is available on them. When attempting to order a monitor, I got hit with a call from FedEx and received a customs, import form, something I've never had to fill out while ordering from new egg in 15 years! and something we could not complete because we could not find the manufacturer's information. When searching for the manufacturers information. Neither FedEx, or myself, or the new egg customer service rep could find anything other than a phone number. the manufacturer uses the oldest trick of generating a FedEx tracking number Immediately upon receiving payment in order to avoid order cancellations (New Egg will not cancel an order if there is a tracking number) even though the order obviously could not have possibly been shipped, Buyer beware…!

1 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 10/6/2014

Rating + 5 speedy shipment, great product & price

great monitor, no dead pixels or screen bleed

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    General Policy

    These are MNW GLOBAL's Standard Return Policies applicable only to products purchased by you directly from the Newegg.com website.

    •All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting MNW GLOBAL.

    •Any return for a refund may be subject to a 15% restocking fee.

    •Products that are not eligible for return and will be sent back to you at your cost and expense if received by us

    •Any product not purchased from Newegg.com

    •Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number

    •Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product

    •Any product from which the UPC code has been removed from its packaging

    •Any product that exhibits physical damage

    •Any product for which you have submitted a mail-in rebate



    International Order Return Policy


    •Return for refund: 30 days

    •Return for replacement within: 30 days

    •Restocking fee: 15%


    Maintain all of the original packaging in the event you need to return a product, including the retail box, manuals, cables, and all other items originally included with the product.
    Do not write or place stickers on the original manufacturer’s packaging.


    "DOA" (Dead-on-Arrival) Products

    If a product arrives and is completely non-functional (DOA or Dead-On-Arrival), contact us immediately or fill out the online RMA request form.
    Most DOA products (excluding software and consumables) can be returned for refund within thirty (30) days of invoice.
    DOA merchandise must be returned with all original packaging and accessories for the return to be accepted.
    Full refunds are given only in the case of non-functional products.
    If the products work well, shipping cost is non-refundable.


    A new, unopened PC monitor can be returned within 30 days of the invoice date for a full refund.
    No restocking fee will be charged.
    However, customer will be responsible for the return shipping cost.


    An opened PC monitor is free from defects in materials or workmanship can be returned
    (in new condition with original product packaging) within 30 days of the invoice date for a refund,
    subject to a restocking fee of up to 15% of the purchase price and related shipping expenses are buyer's responsibility.


    Please kindly contact MNW GLOBAL before returning any product to get the return instruction and return address.
    Thank you.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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