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Seller#: 0UHG6RKMKKC3H3F23

MNW GLOBAL Seller Profile 714-657-3849 Email This SellerEmail This Seller  See all products from MNW GLOBAL See all products from MNW GLOBAL

MNW GLOBAL, INC. is a company located in South Korea and USA, where people work with their heart and utmost effort to find the very best values for our customers.
Every BRAND NEW product we sell includes the complete factory package with all the manufacturer’s supplied accessories. We expanded its business to the Internet on e b a y and A m a z o n etc.
We quickly became the top rated seller.
Since then, MNW GLOBAL, INC. has grown consistently and have maintained our focus on the very core of our success in our valuable customers.
As our feedback rating shows, we do everything we can to make every customer’s experience 100% satisfaction.
Therefore, we will continue to strive to make MNW GLOBAL, INC. your first choice for the best deals on consumer products, rocket fast shipping and superior customer service.
We always strive to provide you the best shopping experience ever.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (23 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 16 Reviews
newegg
70%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
4%
Very Poor Rating + 1 6 Reviews
newegg
26%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
jginnane
Order Date : 9/7/2014

Rating + 1 Seller not following NE policies

It took seven attempts over 2 weeks to return a monitor before MNW sent RMA instructions. You cannot return to Newegg nor to MNW in the USA -- only the overseas shipper, which was not clear at purchase. MNW is attempting to charge me back for both-way shipping, although the first was supposedly "free" and they require a specific shipper. None of this is in the terms and conditions of sale; accordingly I will probably have to open a dispute with Newegg via my credit card company to get my money back. Avoid this seller until you see they will comply with Newegg policies and procedures for affiliates. (There are other sources in the US for this monitor, with US returns.)

I am waiting now to see how much they will attempt to charge me before initiating the next step.

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jginnane
Order Date : 9/7/2014

Rating + 2 Quick ship but bad support

Got my monitor very quickly & well packed. But I wanted to return it because the design was not safe for my intended workplace, and have gotten the runaround -- still no RMA now, after 3 attempts. No English-language website for support, either. Beware!

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Peter L.
Order Date : 8/4/2014

Rating + 5 Amazingly quick delivery

Ordered a Qnix 27" monitor early Tuesday morning and it was shipped the same day from Korea, and on my doorstep in California by Thursday evening. The monitor had no defects whatsoever, and was well protected by foam in its original carton.

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droo
Order Date : 8/28/2014

Rating + 1 MNW are scum

Zero eggs. Avoid at all costs. Liars & dirtbags. They will not replace a busted monitor that arrived DOA. They lie and delay. Do NOT buy from these guys.

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Gridman
Order Date : 8/16/2014

Rating + 5 Unbelievably Fast Shipping

This seller gets monitors shipped to you in two days ostensibly from Korea. The monitor I ordered came in as advertised and undamaged with no dead pixels. I e-mailed a question on a Sunday afternoon about how to remove the base, as that is not covered in the manual, and was answered with the requested useful information within 10 hours. I am a happy customer.

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Pedro
Order Date : 8/13/2014

Rating + 1 Worst Cables EVER!

I ordered a 30' cable and stupid me I ran it through the wall and plugged it in. And the monitor had lines going through the screen. I trouble shot to find it was the cable so I ordered a replacement and overnighted it because i needed it ASAP. So that cable came and before I ran the cable I checked it out and found that this cable was worst than the first. So i had to pay to return the item again! So I ordered one on another site and that cable worked with no issues. This seller on new egg stinks and should be kicked off

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N/A
Order Date : 8/30/2014

Rating + 5

Super fast shipping.
No dead/stuck pixels.

1 out of 1 people found this review helpful. Did you? Yes No

Adam
Order Date : 8/23/2014

Rating + 5 I am thoroughly impressed.

From my experience so far, I would buy from this company again in a heartbeat. I ordered a Pixel Perfect QX2710 monitor. It was shipped (for free) out from South Korea on Monday, arrived on my doorstep in Texas at 7PM Tuesday. I am floored.. that is incredible. The box came with literally a dozen "FRAGILE" stickers slapped all over it, and it was taped so well, I actually had to go get sharper scissors to cut through it. As for the monitor, it arrived "pixel perfect" just as described. Very impressed with everything. Good company. No experience with customer support, and hopefully won't need to.

2 out of 2 people found this review helpful. Did you? Yes No

billsecond
Order Date : 8/9/2014

Rating + 5 Fast Shipment

I didn't realize that I was buying from someone from another country, but it shipped in 3 days. I ordered it on Sat, they received the order Monday Morning, and Thursday Evening, I finally received it.

1 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/17/2014

Rating + 5 good , fast

great shipping, and fast

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Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy
    30 days refund period / 60 days replacement period
    Please email us before return/refund process.
    We will provide return instruction guide.
    Please do not return the item to Newegg shipping address.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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