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Seller#: 0UHG6RKMUWTD3VDA5

My Goods Seller Profile 800-516-1549 Email This SellerEmail This Seller  See all products from My Goods See all products from My Goods

My Goods is an online retail store of consumer electronics, general home products, marine equipment, professional audio & video gear, sports/outdoor products and the list goes on. My Goods boasts always low prices on hundreds of thousands of name brand products. My Goods invites shopping, browsing or even simple product research! The My Goods team has always prided itself in its customer service. We understand that it is very important to the consumer that the company he or she is buying from will work diligently and efficiently to get him or her their order in perfect condition as soon as possible, so we try our best to do just that.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (264 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 158 Reviews
newegg
60%
Good Rating + 4 46 Reviews
newegg
17%
Average Rating + 3 14 Reviews
newegg
5%
Poor Rating + 2 10 Reviews
newegg
4%
Very Poor Rating + 1 36 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Chuck M.
Order Date : 7/4/2016

Rating + 5 Reliable and fair-minded

The speakers I ordered arrived timely. But they really sound poor, maybe my expectations were too high for $25 speakers. So I requested an RMA, and in response was told not to bother, they would simply credit my card. Which they promptly did. So I am fully satisfied with this vendor.

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Samuel S.
Order Date : 6/13/2016

Rating + 5 Fast and accurate

Product as described fast shipping and good price! Thanks

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John E.
Order Date : 5/29/2016

Rating + 1 They want to play hide and seek, no time for games got a business to run!

My problem wasn't with newegg, but with the seller. My order was lost! The only help I received was wait till Thursday to see if it shows up. This computer is not a toy, it is a tool used in running my business. I can't run a business without the tools. Because of that I went and picked up a computer someplace else and refused the order when it showed up on Friday.

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SCOTT H.
Order Date : 5/16/2016

Rating + 1 Such a hassle! Bait and switch - beware!!

Between Newegg.com and "myGoods" I placed an order that was properly advertised, but the product I received was totally the incorrect item. After much hassle and many emails (because their phone greeting sends you in circles and is wasteful), they basically credited me back my money and had zero intention of replacing my item with item I originally ordered, as originally advertised. A total bait-and-switch scheme with terrible customer service. Too many details to type out... this customer is no longer a fan of either seller!

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John R.
Order Date : 5/27/2016

Rating + 1 Stay away from My Goods

Marketplace seller "My Goods" send me a cancellation email claiming there was a listing error. They still kept the item shown as shipped, so newegg billed me for it. Hopefully newegg will refund me. "My Goods" should be dropped from marketplace.

1 out of 1 people found this review helpful. Did you? Yes No

Jacob C.
Order Date : 5/6/2016

Rating + 5 Fast shipping and good service

I didn't enjoy the item I ordered but that's due to personal preference and My Goods let me return the item with ease and the return instructions were very clear.

0 out of 1 people found this review helpful. Did you? Yes No

Nick A.
Order Date : 5/9/2016

Rating + 1 Again, Awful Service - TWICE!

For the second time I ordered something from this sad company and they again, after a week of waiting, without warning refund my order, no product shipped, and then wait a few more days to give me back my money. Unbelievable.

2 out of 2 people found this review helpful. Did you? Yes No

Donnie S.
Order Date : 4/19/2016

Rating + 5 Radar detector

This might be your chance to avoid a high priced ticket. I don't intentionally speed, but sometimes it creeps up to the point of getting a speeding ticket if you were caught. If you get a warning noise check your speed and slow down if needed.

0 out of 3 people found this review helpful. Did you? Yes No

Nick A.
Order Date : 4/27/2016

Rating + 1 Awful Customer Service!! DO NOT BUY

After waiting a week for my order they at the last minute decide to "refund" my order then tell me on the phone that they wont even honor the price they sole me the goods for, and that I need to pay them more in order to get the item I already purchased! After talking on the phone with them trying to understand what happened, they simply hung up on me. These guys need kicked off NewEgg.

2 out of 2 people found this review helpful. Did you? Yes No

Bob K.
Order Date : 4/16/2016

Rating + 1 Shipped From China?

1 week and still waiting for delivery of purchase.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

    We understand that returns and exchanges can often be a hassle. That is why we try to make things as easy as possible for our valued customers. We will gladly accept returns for refund or exchange within 30 days. Please contact customer.service@limitedgoods.com to request return authorization for you order. Please include your order number in your email for reference. After 30 days you can use your manufactures warranty if one is included with the product purchased.

    Returns of non-defective products may be subject to a 15% restocking fee. Non-defective exchanges for different products than were originally purchased may also be subject to a15% restocking fee. Non-defective products must be unopened to be eligible for return. For all returns the customer must assume shipping and handling costs back to our facility. Limited Goods will pay for shipping exchanges back to the customer. All returns without the proper authorization from Limited Goods are subject to return to buyer.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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