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Seller#: 0UHG6RKMYWMA3VABD

Kingcoo Tech Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from Kingcoo Tech See all products from Kingcoo Tech

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

We are a leading global E-trading marketplace focused on effectively providing world-wide customers with high-quality products made in China at low cost. It is established to fulfill customer needs and makes them satisfied and even delighted with our gorgeous and unmatched service.

You will experience fantastic and amazing trade across the world you have never had before by just clicking mouse in front of your computer. It is a wonderland in which you can find whatever you want and transact in fast, secure and easy way.

Well-cataloged millions of goods and thousands of buyers come from USA EUR, Wal-Mart and K-Mart meet together in this 24 hours carnival of wexe.com. Our customer service team will warmly and wholeheartedly serve you like a family member and a king.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (13 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
8%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
8%
Poor Rating + 2 2 Reviews
newegg
15%
Very Poor Rating + 1 9 Reviews
newegg
69%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Woody
Order Date : 10/16/2014

Rating + 1 horrible

took them 18 days to shipped a none funtional fake product to me...i don't what else to say...It will be NO egg,if i could.

Did you find this review helpful? Yes No

Doclyn
Order Date : 9/23/2014

Rating + 1 Koncoo Tech

Three weeks after ordering Logitech mouse, still have not received it. The guarantee was 5 to 15 business days

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No Nickname
Order Date : 9/9/2014

Rating + 1 Terrible

I ordered a Logitech wireless mini Bluetooth mouse M235. Had to wait 2 weeks for the thing to be sent from China. Alias longdong. And the losers send me a wired mouse M100. Not even what I ordered. They don't deserve my business. Filing claim for refund. Buying elsewhere.

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Damian
Order Date : 7/24/2014

Rating + 1 Imitation Logitech M305 Mouse

Took weeks to arrive. Ordered two received one. Inquired. Will never get second one. Paid one price per mouse. Received refund on undelivered item. Item currently listed for lower price. My requested adjustment was denied.

THIS IS NOT AS ADVERTISED. It is NOT a Logitech M305. I own one. I like it so much I wanted a couple others. This imitation that I received duplicated the OEM packaging wonderfully including the part where it says, "One battery months of use". On the OEM mouse it has a very clever and challenging to discover release for ONE AA battery. This knockoff has a much more obvious and completely different battery door in a very common location that requires TWO AAA batteries. The paint came with a lump in it which quickly chipped off. Now all the paint is coming off. As an optical mouse it works horribly. The OEM unit is brilliant. This has terrible reading ability and movements. Anyway, NOT AS ADVERTISED. NOT GENUINE. CANNOT RECOMMEND to others.

1 out of 1 people found this review helpful. Did you? Yes No

gammashe
Order Date : 7/13/2014

Rating + 1 204511217

it has been 33 days-New Egg has been unable to get company-Kingcoo Tech- to answer call,case response, or anything else. Tracking just says DHL-which Suppossedly means US Post, eventually ! I just want mice I paid for over a month ago.Will Never use Kingcoo Tech again.

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Kevin
Order Date : 7/21/2014

Rating + 1 Chinese Knockoff

Once I opened this mouse, I knew something wasn't right. From the outside packaging, this mouse appeared to be a like-for-like of a Logitech M305 mouse that could've been purchased off the shelf.

The packaging was a photocopy and even the user manual that is generally a color foldout, was a two page photocopy. I turned the mouse over and knew right away that this was not a store brand product as the door compartment slipped off rather than having a switch that allowed the top of the mouse to pop off. My original mouse used one AA battery and this mouse took two AAA batteries (even though the packaging indicated one AA battery). The batteries included were called "Thumbcell" with Chinese markings.

The outisde of the mouse had foam padding that was already peeling rather than the rubber padding that most Logitech mice have on the sides. The Logitech logo was painted on rather than silk screen.

The mouse worked ok, just a little jerky, so I went ahead & replaced with a store bought.

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L
Order Date : 6/25/2014

Rating + 1 Defective product - did not work

The mouse turned on for a brief moment, but after that I am not able to get it to work again.

The overall quality of the product is so bad that I'm actually suspicious that this is a counterfeit product. I've purchased this exact model before at Office Depot and a side-by-side comparison of the mouse itself leaves little doubt:
- packaging print quality is poor; paper edges are raggedly cut
- on/off switch design is poor
- the battery cover is hard to get back on once the batteries are in
- the USB dongle is hard to get out -- you have to take the batteries out to get the dongle out
- also runs on two AAA batteries instead of one AA

I would strongly recommend not buying this product and avoiding this seller all together.

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Ravenjinn82
Order Date : 7/8/2014

Rating + 1 Specializes in Counterfeit Merchandise

Just like Dave, I ordered a M505 Logitech wireless mouse. There were no reviews of this company at the time and I finally got around to loading it onto my computer. The Logitech Unifying Software would not recognize the USB or the Mouse. I called Logitech and have sent them pictures and my receipt, but I already know what the result will be. This is a FAKE!!!

I suspect all the products from this company are fake and NewEgg should pull them as a seller.

Good luck getting your money back.

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Dave M
Order Date : 7/7/2014

Rating + 1 M505 mouse

The M505 mouse I received was not a genuine Logitech product but was an "imitation device". The not genuine characteristics have been confirmed by Logitech support. The first thing noticed is that Logitech software will not recognize the "Unifying receiver". This means that many settings cannot be changed and the receiver is useless to connect additional devices such as a wireless keyboard.

The pictorials and description Kingcoo Tech used on Newegg Marketplace show a genuine Logitech product but the product they shipped me was counterfeit. I my opinion all products offered by Kingcoo Tech should be suspected of not being genuine.

2 out of 2 people found this review helpful. Did you? Yes No

Morganza
Order Date : 7/3/2014

Rating + 5

Got my PC Mouse within two weeks, pretty good time considering free shipping from overseas. and it works!

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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