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Seller#: 0UHG6RKM9IY0H3574

cable_player Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from cable_player See all products from cable_player

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Pretty Cheap Easy Buy!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (188 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 92 Reviews
newegg
48%
Good Rating + 4 43 Reviews
newegg
23%
Average Rating + 3 13 Reviews
newegg
7%
Poor Rating + 2 7 Reviews
newegg
4%
Very Poor Rating + 1 33 Reviews
newegg
18%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 4/30/2015

Rating + 1 Beware this seller

I ordered some items on 5/3, and the package is still bouncing around in transit on 5/27. The package has been in Los Angeles "per the tracking" for the last 11 days, and on one of those days, it said my package was "out for delivery". The problem with that is I'm about 1,000 miles from Los Angeles. I reported the problem to the Seller, and they told me to contact the Post Office about it... Sorry, but it's not my responsibility when the seller messes up the addressing. They need to be the one to contact the Post Office. It is only my responsibility when I am not at the office to receive the package. Shipping was only supposed to take 5-15 days... It's been 24 days and due to time constraints, I've already had to secure another solution for my company's needs.

Hope you have better luck than I did with this Seller if you decide to take a chance.

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NobleMD
Order Date : 4/24/2015

Rating + 5 LCD Car Reverse Rearview Monitor Color Camera DVD VCR Remote Control 4.3' TFT

Good service, good product.

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drews
Order Date : 5/1/2015

Rating + 5 great price

nice

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N/A
Order Date : 4/24/2015

Rating + 4 Fast Shipping

Quick shipping and great price!

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CraigJConrad
Order Date : 4/19/2015

Rating + 5 Good seller

Inexpensive, fast delivery, quality product

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DenverRick
Order Date : 3/5/2015

Rating + 1 YOU WILL PAY FOR NOTHING

My device never shipped or arrived.

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Ray
Order Date : 3/31/2015

Rating + 5 2.4" Lens Dashboard Camera Cam Car DVR Black Box Video Recorder COMS 100 °Wide

Great communication. A pleasure to do business with

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RS Wingman
Order Date : 4/10/2015

Rating + 5 Good Company

They're honest, sensitive and anxious enough to make everything right.
Of the four items I ordered, which came from four different places, the one I was most excited about came from China. None of this is their fault. But at some point in it's journey, the item had an encounter with a reject bin. After two weeks completely "off the radar", it showed up at the port-of-entry about 50 miles from my home, then spent a few more days taking a 1000 mile joyride. I picked it up at the post office before it could go AWOL again.
So if you're not in a hurry, they seem to be a great company. But I'll be extra careful from now on, to avoid ordering from overseas.

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Art
Order Date : 3/31/2015

Rating + 5 Good follow-up

I received the DVR on time and cable_player also contacted me to ensure delivery. Contacting them has been easy and their responses quick.

I would buy from them again.

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Jnor
Order Date : 4/3/2015

Rating + 5 Best customer service

This was the absolute Best customer service I had ever experienced when there was an issue with my item being damaged during shipment. Absolute wonderful people there. WORD!!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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