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Seller#: 0UHG6RKMC9RJ10F3B

Best-Buy-US Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from Best-Buy-US See all products from Best-Buy-US

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

We are WEKSI Company located in NY with Ten Years Foreign trade Experience and selling item to all over the world with many products range in electronic ,sports, cloths ,household articles and so on.
We are professional Newegg seller . caring about your purchase, all your items in our store are send with epack tracking number.

Our skype is :newegg.fasteasy
And our Cellphone is : +86075533129222

If you have any problem or question, please contact us by New egg email or Skype ,also you could call us.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (7 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
14%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 2 Reviews
newegg
29%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 4 Reviews
newegg
57%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 8/9/2014

Rating + 1 still havent received product

And not able to tell whats going on. All the info i receive is product is shipped. Other products ordered the same time have arrived days ago. No rsponse on phone number given by newegg

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Ray
Order Date : 7/3/2014

Rating + 1 Beware of spam for stars

I'm giving 1 star rating because the seller has been begging me to post 5 star feedback ever since my purchase. Seller name is Best-Buy-US. Deceptive name because their needy emails are all written in poor English from outside US. One emails has many foreign characters in it.

I don't regularly shop Newegg. I heard in the news Newegg now accepts Bitcoin so I decided to make a Bitcoin purchase and try it out to show my support. The item arrived as expected and works fine. I will try to avoid this seller and their email spam though.

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elfofthefae
Order Date : 6/22/2014

Rating + 1 Product came broken

I received a Bluetooth headset and it was broken in the box. the headset wouldn't even turn on

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N/A
Order Date : 5/25/2014

Rating + 3 Average but slow on the shipping

I ordered a bunch of different items from a lot of sellers via Newegg, well my items from Newegg came in 4 days, the items from this seller came in a 14 days. Big difference since I could not use my first item until i got the second.

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NuBatman
Order Date : 4/18/2014

Rating + 5 Fast responses to mail & great to purchase from

This company was quick to handle issues I had with shipping. Items were a little slow due to customs, but the seller was very helpful. Estimated time may be slightly higher than listed, but products were top notch. When/if I need more external cases I know who to go to. Excellent company to purchase from.

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R2D2
Order Date : 4/27/2014

Rating + 1 Review?

I didn't even get this item yet. it's been weeks already since I ordered. Should this be considered as a missing item? Do you want me to report? I actually forgot about this order. Thanks tho.
Seller Response:Hello,
Sorry. your item was send with this tracking number :LN314072589CN

2014-05-29 12:06, Delivered, HESPERIA, CA 92344
2014-05-29 08:12, Out for Delivery, HESPERIA, CA 92345
2014-05-29 08:02, Sorting Complete, HESPERIA, CA 92345
2014-05-29 05:48, Arrival at Unit, HESPERIA, CA 92345
2014-05-29 02:34, Depart USPS Sort Facility, SAN BERNARDINO, CA 92403
2014-05-29 00:25, Processed through USPS Sort Facility, SAN BERNARDINO, CA 92403
2014-05-26 23:09, Depart USPS Sort Facility, SAN FRANCISCO, CA 94128
2014-05-26 13:23, Processed through USPS Sort Facility, SAN FRANCISCO, CA 94128
, Origin Post is Preparing Shipment
2014-04-30 14:00, Processed Through Sort Facility, SHENZHEN EMS, CHINA
2014-04-29 22:14, Acceptance, CHINA

please kindly check.

Thank you

Regards


1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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