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Seller#: 0UHG6RKMC9RJ10F3B

Best buy Us Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from Best buy Us See all products from Best buy Us

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

We are WEKSI Company located in NY with Ten Years Foreign trade Experience and selling item to all over the world with many products range in electronic ,sports, cloths ,household articles and so on.
We are professional Newegg seller . caring about your purchase, all your items in our store are send with epack tracking number.

Our skype is :newegg.fasteasy
And our Cellphone is : +86075533129222

If you have any problem or question, please contact us by New egg email or Skype ,also you could call us.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (52 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 10 Reviews
newegg
18%
Good Rating + 4 5 Reviews
newegg
10%
Average Rating + 3 2 Reviews
newegg
4%
Poor Rating + 2 4 Reviews
newegg
8%
Very Poor Rating + 1 31 Reviews
newegg
60%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Grant
Order Date : 7/1/2015

Rating + 1 Wrong item was sent by third party.

I ordered an automotive car camera and I was sent a chrome whistle. Definitely not what I ordered! Newegg was good about helping me, but the third party who shipped the wrong item has not credited me or contacted me for a return! They were supposed to contact me within 48 hours. It has now been 5 days. Very dissatisfied!

Did you find this review helpful? Yes No

TheSpider
Order Date : 6/4/2015

Rating + 1 Please avoid this seller.

This seller will only respond to a RMA request if bad feedback is posted about them. When they do respond, it is with broken english and require you to go through endless unnecessary hoops to get a product returned until you are past the RMA period. I'm glad I only got burned for ~$10.00. It looks like other people were not so lucky.

I'm contacting NewEgg about this seller.

1 out of 1 people found this review helpful. Did you? Yes No

petroglyphman
Order Date : 3/24/2015

Rating + 2 earbuds for D9

I ordered 4 earbuds and one of them came with the rubber ear piece missing and the little mini speaker hanging out of the housing by its wires. The other three earbuds work fine. They seem to fit in my ears without pain or difficulty. However, going by my experience, you have a 25% chance of ending up with something less than desirable.

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Eric T.
Order Date : 4/1/2015

Rating + 1 Terrible Customer Service

I contacted the seller because they sent me a bogus tracking number with my order. I've been waiting approximately 1 week for them to respond, and haven't heard a peep. As of right now I don't know if my purchase actually shipped or if they took my money and ran. Will never buy from again.

1 out of 1 people found this review helpful. Did you? Yes No

Papps
Order Date : 2/17/2015

Rating + 2 Shipping?

I expected delays coming from China. OK, charging my credit card before shipping, I can see. But, charging my card 2 1/2 weeks before delivery, a week after the order was placed.
I requested status and was notified my order was at the post office in Detroit. If it was, it wasn't put in the mail for several days.

The product is as expected, works well and was priced right, so no complaints there.
My only qualm is no communications, not only with me the buyer but with Newegg as well, as best I can tell. Newegg still lists no data other than 'shipped'.
I love Newegg and the great products with prices. This suppler only needs to inform the buyer what is going on. They are as bad as my health insurance company's pharmacy... Sigh.

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N/A
Order Date : 2/7/2015

Rating + 1

Arrives in 5-15 days. A month later, still no product.

0 out of 1 people found this review helpful. Did you? Yes No

Dave
Order Date : 12/11/2014

Rating + 1 EASYCAP Cable Adapter USB 2.0 Audio Video Grabber Capture

Aside from being very slow, they did not have the correct tracking number. When the tiem did come, the USB cable fell apart in my hand before I could get it to my computer. Fortunately I had another cable that worked. The software does not woprk on windows 7 as stated. It crashes every time I try to install and use it. Fortunately I have a program that recognises the device.

Did you find this review helpful? Yes No

Tink
Order Date : 12/6/2014

Rating + 1 almost a month

it has been almost a month, and I still haven't received the product.

2 out of 2 people found this review helpful. Did you? Yes No

Ike
Order Date : 11/27/2014

Rating + 1 Hdmi to RCA Converter

I ordered the product and it stated, ships within 3 days, it took over 2 weeks to receive. only to find that the product does not work and company won't return email response as to how to correct. Will have to dispute charge on my credit card.

1 out of 1 people found this review helpful. Did you? Yes No

HD
Order Date : 11/9/2014

Rating + 1 No Product after 2 weeks

they ship via unreliable postal...may be a good product...may never know. 2+ weeks and product has not been delivered...shipped out of China.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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