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Shoplet Seller Profile 212-619-3353EXT172 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Shoplet See all products from Shoplet

Founded in 1994 and serving over 3 million subscribed customers, was the first company to sell office supplies online and an early innovator in the world of ecommerce. Shoplet was founded on a vision of porviding the widest and largest selection of office, business, and industrial supply products at competitive prices, along with excellent customer service and a streamlined ordering process. is currently the number one raked virtual e-tailer in its category in terms of traffic and sales. offers a full spectrun of office supples, as well as technolgy, furniture, cleaning supplies, food and breakroom supplies, and medical supplies. is also a big proponent of the eco-friendly and green movement, offering over 20,000 green/eco-friendly items as part of its vast and extensive product catalog.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (7 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/16/2015

Rating + 1 Poor delvery/customer service

Ordered an item, seller claims it was shipped 20 days ago and product has still not arrived. Tracking id provided is invalid too! Seller has not responded to multiple inquiries.

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Order Date : 4/13/2015

Rating + 1 avoid this seller

purchased an order of lithium 123 batteries. in the description it clearly states a pk 400, which means a pack of 400 batteries. i only received ONE battery. tried getting a RMA to get my refund, but no one responded to any of my emails. bunch of crooks.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    Shoplet is happy to offer you a 30-day money back guarantee for merchandise, but some restrictions from either Shoplet or the manufacturer may apply. If an incorrect item was ordered or you changed your mind about the order, we will have to charge a restocking fee. Damaged merchandise must be reported within 5 business days, please be sure to report the damage immediately with the shipping carrier when the package is delivered so that we can process your claim. If your item is defective, it needs to be reported within 10 business days, and you must have the original box. If you received fewer items than you were supposed to or the wrong item, it must be reported within 5 business days after delivery or carrier noted delivery. Returns must be 100% intact, in the original packaging with the UPC or barcode clearly visible. Any components, manuals, registration card(s), software, cables and/or accessories must also be included. Unfortunately, if merchandise returned to our warehouse is in an satisfactory condition, we may be unable to issue a full credit. To have a return processed for your order, call our toll free number at 1.800.757.3015 Monday - Friday 9am - 6pm EST.

    We will need the following information to process your return:
    Original order number
    Item being returned and quantity
    Reason for return
    Your name and daytime phone number
    Your e-mail address
    Please also advise us as to whether or not you would like your merchandise reshipped or credit posted to your account
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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