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Shoplet Seller Profile 212-619-3353EXT172 Email This Seller See Seller Store See all products from Shoplet
Founded in 1994 and serving over 3 million subscribed customers, Shoplet.com was the first company to sell office supplies online and an early innovator in the world of ecommerce. Shoplet was founded on a vision of porviding the widest and largest selection of office, business, and industrial supply products at competitive prices, along with excellent customer service and a streamlined ordering process. Shoplet.com is currently the number one raked virtual e-tailer in its category in terms of traffic and sales. Shoplet.com offers a full spectrun of office supples, as well as technolgy, furniture, cleaning supplies, food and breakroom supplies, and medical supplies. Shoplet.com. is also a big proponent of the eco-friendly and green movement, offering over 20,000 green/eco-friendly items as part of its vast and extensive product catalog.
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Standard Return Policy
We will need the following information to process your return:
Original order number
Item being returned and quantity
Reason for return
Your name and daytime phone number
Your e-mail address
Please also advise us as to whether or not you would like your merchandise reshipped or credit posted to your account
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.