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Seller#: 0UHG6RKMALHZ3VD0A

TopBox Seller Profile 0755-33564385 Email This SellerEmail This Seller  See all products from TopBox See all products from TopBox

HongKong ShunXinDa Technology Limited is specialized in export Apparel ,Watches,Necklace Jewely,Tablet and Mobile phone accessories such as womens dress, bracelets ,earring ,necklace,watch, folio case, 360 rotating case, smart cover, bluetooth keyboard leather case, bluetooth keyboard dock, stylus, etc.

We are also flexible in providing customized product, and always do our best to assist our customers to enlarge their market share and to promote their brands.

The aim of our company is to provide high quality, competitive marketing prices, excellent services to maximally meet the needs of our customers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (42 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 15 Reviews
newegg
36%
Good Rating + 4 6 Reviews
newegg
14%
Average Rating + 3 3 Reviews
newegg
7%
Poor Rating + 2 4 Reviews
newegg
10%
Very Poor Rating + 1 14 Reviews
newegg
33%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mark_R
Order Date : 7/16/2015

Rating + 5 Good experience

I placed my order and received my product via USPS within the time estimate the seller provided. It would have been nice to have a more rapid shipping option, but I understand that with some overseas sellers, that may not be feasible. Overall, I'm happy with their service.

Did you find this review helpful? Yes No

forestpowers
Order Date : 4/9/2015

Rating + 1 been like 21 days and still no product

disappointed
Seller Response:Hi my friend
we are so sorry to hear about that
what's the problem do you have ,we will try our best to solve this problem for you
we wait your reply
thanks


Did you find this review helpful? Yes No

Vigilante
Order Date : 3/31/2015

Rating + 1 Still waiting

Ordered on 3/31/15, still waiting on 4/12/15.
Seller Response:Hi my friend
Sorry to let you wait a long time, we also feel sad that we can't control the slow post service.
would you pls give us a chance to change the feedback to a positive one with 5-eggs DSR, ok? We'll list you to our VIP member and give you a certain discount in the future. Is it ok?


0 out of 1 people found this review helpful. Did you? Yes No

Lee
Order Date : 2/19/2015

Rating + 1 Bad experience (Negative)

To be honest I have very a bad experience with this! I didn't receive any email about what shipping service is being held and no shipping status report. When I received the item, it didn't even work when I tested on my computer. Also it looks nothing alike from the picture that the seller posted, but my computer detects the same device name because I have used to have one identical from the picture. The worst of all, this WIFI adapter can’t detect any WIFI at all. I did many troubleshooting and nothing works even with such a close range of WIFI signal. I’m going to rate this transaction and the seller a negative feedback. They can keep my money because I don’t plan to waste any expense shipping it back to receive a new one!!!
Seller Response:Dear friend
would you pls give us a chance to change the feedback to a positive one with 5-eggs DSR, ok? We'll list you to our VIP member and give you a certain discount in the future. Is it ok?
If ok, we'll send you a revise feedback link, do you agree? Looking forward to your reply soon. We need your help.
Sincerely
Have a nice day!


Did you find this review helpful? Yes No

BoeZiffer
Order Date : 2/17/2015

Rating + 2 Not what I ordered, but not horrible.

The description of this device states that the case/keyboard is "aluminum" and it is completely plastic! I new the $28 price was too good to be true. However, i'm typing this review with the keybord and it functions very well. If the description said it was plastic i would have given a better rating. The keybord looks and feels cheap, but it does work well.
Seller Response:Hi my friend
Would you pls give us a chance to change the feedback to a positive one with 5-Newegg DSR, ok? We'll list you to our VIP member and give you a certain discount in the future. Is it ok?
If ok, we'll send you a revise feedback link, do you agree? Looking forward to your reply soon. We need your help.
Sincerely


Did you find this review helpful? Yes No

case
Order Date : 2/24/2015

Rating + 5 GREAT SELLER

Item as described. Order shipped the same day.
Samsung Case/Wireless Keyboard....Thanks
Seller Response:Dear friend
would you pls give us a chance to change the feedback to a positive one with 5-egg DSR, ok? We'll list you to our VIP member and give you a certain discount in the future. Is it ok?
If ok, we'll send you a revise feedback link, do you agree? Looking forward to your reply soon. We need your help.
Sincerely
Have a nice day!


Did you find this review helpful? Yes No

N/A
Order Date : 2/5/2015

Rating + 1 flip folio stand

As of this writing, I have yet to receive it.
Seller Response:Hi my friend
sorry for that
this is your tracking No:LN723415053CN
the link:https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LN723415053CN
the status:Your item was delivered in or at the mailbox at 12:50 pm on March 2, 2015 in LONG BEACH, NY 11561.
Did't you receive the goods?
would you mind contact with your local post office,using your tracking No,and your full name
we wait your reply
thanks


Did you find this review helpful? Yes No

e
Order Date : 12/14/2014

Rating + 5 nice folder

This is a nice folder and keyboard. It came with nice packaging, and was easy to set up for use. It folds easily to carry the tablet.

Did you find this review helpful? Yes No

N/A
Order Date : 11/27/2014

Rating + 5 nice solid case

for a great price.

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Dan
Order Date : 11/11/2014

Rating + 1 SalesOrderNumber:170847839

This was the last email that they sent me and I still don't even know what they are trying to tell me. Did they send or refund my money?

Dear Daniel,
Sorry to let you wait a long time, we also feel sad that we can't control the post vary. The warehouse of shipping company has been overbooked, which cause the delay. We accept to refund first, could you pay back if you will receive it? We can give you a discount for the delay.

Please don't leave a negative/neutral feedback or any low DSR to us, hope you can understand we are extremely honest and hard to make business.

Thanks
Lu

------------------
LU
Shenzhen ShunXinDa Trading Co., Ltd.
Email:LU@96mart.com
Tel: 86-755-33564385 Phone: 86-13760372979

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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