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Aluratek Seller Profile 866-580-1978 Email This Seller See all products from Aluratek
Leading the Digital Revolution - Aluratek was formed by a group of industry veterans who believed that computer peripherals and consumer electronic devices can be both sophisticated in their function and user-friendly in their operation.
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Standard Return Policy
2. On 'Compose Message Page', verify the order number you want to return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24-48 hours to respond to your inquiry.
4. Once we have verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.