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Seller#: 0UH4F84UZJL292EC8

Oceantree Seller Profile 800-3901119 Email This SellerEmail This Seller  See all products from Oceantree See all products from Oceantree

International seller. Newegg will be responsible for all RMA and general customer service.

Shipping:
(1).Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
(2). Items are generally shipped out with 1 business day after your payment has been cleared (Sat. & Sun. & Public holiday excluded.).
(3). Orders from the United States will all be shipped out via USPS.? The shipment usually takes 1-7 business days(Saturday and Sunday & & Public holiday excluded), if you need the item urgently, please contact us for detail before purchase.
(4). Local pick up is not available.

We normally ship within on the same day or the next business day of receipt of cleared payment. You will receive an email informing you when your order has shipped. No shipments on Saturday or Sunday or National/Post Office holidays.

Return & Refund policy:

(1).We fully guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description.
(2). All returns - defective or otherwise - have to be preauthorized. Please contact us to get an authorization and returning address before sending the item back.
(3). In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.

Feedback & detailed Seller Rating

Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any Newegg or paypal dispute.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
50%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
50%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 10/15/2014

Rating + 1 Does not deliver what is in description

The case I ordered claimed it came with a power supply, and for $90 you would think it does, but this unit did not.
Tracking number provided was not valid.
Did not respond to questions about the product, such as power supply size.

1 out of 1 people found this review helpful. Did you? Yes No

R
Order Date : 6/10/2014

Rating + 5

They worked hard too overcome shipping problems.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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