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Seller#: 0UH4F84UTROLXWAB8

J&S GAMES Seller Profile 484-707-3659 Email This SellerEmail This Seller  See all products from J&S GAMES See all products from J&S GAMES

J&S Games is a 10+ years family owned and operated business. Thank you for checking out our company! We purchase a variety of products directly from publishers, distributors, closeout sales, volume discounts, overstocks, liquidations ETC & pass those savings onto our customers. We offer exceptionally low priced video games & accessories and much much more! We serve well over 100,000 customers per year & always strive to satisfy everyone. Your purchased is backed by world class customer support + fast & friendly service. That is our promise!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Broadbanned
Order Date : 9/26/2014

Rating + 5 Awesome customer service!

I bought Borderlands 2 for PC and the CD-Key said it was already in use, so they worked with me via email to get a new working key instead of having me ship the package back. I highly recommend them! :)

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Mike
Order Date : 9/12/2014

Rating + 5 Super Fast Shipper- Great Seller!

I ordered a game and got the free shipping, the same day I ordered a more expensive game from Newegg using the 3 day ups option, I received them both the same day. Very impressive!

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N/A
Order Date : 8/26/2014

Rating + 5 Great

I order thinking that wouldn't come right away, it did, thank you for your business
Seller Response:Thank you for your business!

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Dale M.
Order Date : 6/26/2014

Rating + 5 A Recommended Seller.

Great price. Well packed. Quick shipping. A flawless transaction. Would definitely buy from again.
Seller Response:Thank you for your buisness and giving us our first feedback! Enjoy your game!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    Returns are only accepted if returned back to us NEW AND FACTORY SEALED. We only sell new games on Newegg and will deliver them to you Brand new factory sealed. If you return it back to us opened from it's factory seal this will not be acceptable and we will send it back to you with no refund. NO EXCEPTIONS! Returns are accepted within 30 days upon your date of purchase. Buyer is responsible for return shipping costs. 15% restocking fee will be appied
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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