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Seller#: 0UH4F84UTROLWHC3A

DIGI ERA Seller Profile 510-9317993 Email This SellerEmail This Seller  See all products from DIGI ERA See all products from DIGI ERA

DIGI ERA has been selling online since the early 1999's and already has over 100 thousands of satisfied customers! We are completely committed to excellence in both product quality and customer service. We are committed to doing all it takes to keep you a happy customer!

As DIGI ERA valued customer, you can confidently place your order secure online and it will be delivered on time and complete. DIGI ERA is open for online business 24 hours a day. Our friendly online customer service department is available to answer your questions about our products, assist you with returns, and will provide you with tracking information as well.

We will continue on our quest for perfection, to make DIGI ERA your first choice for superior products, at the lowest prices, provided with the finest customer service. We appreciate your business!

Shipping Info

Fast shipping process from CA, USA warehouse by USPS (United State Postal Service)

Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 7 business days
Expedited Shipping: 2 to 5 business days

*** P.O. Box address ***
There are some address USPS does NOT deliver, please send us your P.O. Box address via NewEgg message system,
we will update the address to your P.O. Box address and USPS will deliver the package accordingly.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
newegg
60%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
20%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
20%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
ETD
Order Date : 6/19/2014

Rating + 5 Perfect Transaction

Great price. Received items quickly. No problems! A+ seller.

Did you find this review helpful? Yes No

JC
Order Date : 6/12/2014

Rating + 5 Fast Delivery

Thanks for fast delivery service.
Item is as described with high Quality.
Will buy from this seller again.

Did you find this review helpful? Yes No

N/A
Order Date : 5/19/2014

Rating + 1 Never received item

Can I give it zero eggs, instead?

I ordered two cards and paid extra shipping to make sure they arrived in time for my trip within 5 business days. After ten business days, the tracking info still hadn't been updated and I had not received anything. I contacted the seller and they said they'd send me a replacement package.

A week later, my tracking info updated and said the package had been delivered several days ago. I never received anything. (They did not require signatures, I assume.) I contacted the seller AGAIN to see if the replacement was still on its way. They essentially told me they cancelled the replacement, regardless of the fact that I never received the originals.

I will not trust this seller again and would absolutely NOT recommend this seller to anyone.

Did you find this review helpful? Yes No

SUSIE
Order Date : 5/15/2014

Rating + 5 Great Product with Good Price~

Very FAST shipment. Will definitely do business with again.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: Yes

RMA Policy
    DIGI ERA offers only genuine quality merchandise.
    If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise.
    An RMA number must be requested following below return instruction within 30 days of the delivery date.
    As your request, we will issue you a credit back to your account, or replacement the merchandise.
    Returned or exchanged merchandise must in its exact original condition, including all packaging, accessories and manuals.
    Shipping and handling fees are the costs of us sending the product to you and will not be refunded unless the item is defective.
    In the event an item is sold with "free-shipping", we will refund the amount of sale.
    Units that are found to be physically damaged due to abusive usage or mishandling by buyer or missing components will be returned to the buyer at the buyers expense.
    Please allow up to 7 business days after we receive the package for your return/exchange/refund to be processed.
    We strongly recommend you to contact the manufacture customer support before the defective item return process.
    For warranty issues, please check the manufacture website for details.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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