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Seller#: 0UH4F84UC3BQEJEB9

Tuksy Seller Profile 949-502-8222 Email This SellerEmail This Seller  See all products from Tuksy See all products from Tuksy

All orders received from Newegg before 3:30 PM PST Monday through Friday routinely ship the same day!

If you need something overnight and want to make sure you are going to get it in time feel free to give us a call at 1-949-502-8222 so we can put you at ease!

Questions? Call us anytime day or night at 1-949-502-8222 ( All orders released by Amazon before 3:30 PM PST Monday through Friday routinely ship the same day! We speak English, Spanish, Hebrew, Arabic, Vietnamese & Filipino. is a leading supplier of new and bulk high-end data center equipment, consumer electronic devices and technical services. Much more than a simple retailer, has the advanced technology skills and demonstrated customer success to provide complete end-to-end IT solutions. We have developed powerful partnerships with industry leading suppliers to ensure that our clients have immediate access to the most current technologies at the very best prices. We are founded on experience and expertise that are teamed with a service-oriented approach to offer you a true partner to meet your IT needs. We strive to uphold the utmost level of integrity in everything we do. We understand that long term customer relationships are the foundation for our longevity and success. We are also dedicated to maintaining a strong set of core values, sense of community, friendship and fun within our organization.

Exceptional customer service is in our DNA and we look forward to the opportunity to exceed your expectations!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (71 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 56 Reviews
Good Rating + 4 8 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jim W.
Order Date : 7/15/2016

Rating + 4 Ok

Seller sent scratched switch that had been opened. I called and he overnighted me a replacement. Couldn't have asked for better service. One thing to note though is that the switch was for a foreign market with the proper power cable taped to the box. Supposedly still covered by warranty. I have always been leary of Grey market items and probably wouldn't have ordered this if I had known. Worked out well in the end though. Saved about $70 on a $400 switch.

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Jason S.
Order Date : 6/29/2016

Rating + 2 They were quick to deliver, but the goods were damaged upon arrival and did not work properly

While it is hard to assign blame with certainty as there is a whole chain of custody, the APC Smart-UPS X 1500 I ordered arrived damaged. While the outer carton looked to be in reasonable shape and the outside case of the Smart-UPS X 1500 looked alright, I could clearly see through the vent holes that the internal heat sinks were bent and even the USB connector on back was bent in a manner where it looked like it almost tore free from the board. The unit displayed an error message when turned on. This unit obviously experienced extreme G's at some point in the chain of custody before arriving and I assume this is why the unit was broken. I am doing the RMA with APC and the replacement unit received looks fine, everything is straight, and it runs fine.

While I am happy APC was very prompt in sending me a replacement unit, I think it is important to point out when merchandise, especially merchandise this expensive is this badly mishandled. I mean it takes a lot of force to bend heatsinks and what looks to be a board mounted USB port like what I saw. With this amount of obvious internal damage I am surprised the unit turned on at all.

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Chris B.
Order Date : 2/4/2016

Rating + 1 don't buy SonicWALLs from these guys

Bought a SonicWALL 01-SSC-0217 SOHO from this seller and upon trying to register it I was told that the device I purchased had been black-listed by SonicWALL as it "had been sold to a foreign entity that was not authorized to sell into the USA." Talked with SonicWALL support and they removed the block, and then installed a fresh firmware file direct from the SonicWALL support site just to make sure everything is clean... but I won't be buying from these guys again. Shady.

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David R.
Order Date : 2/11/2016

Rating + 1 Grey Market item

Item came was unable to register with sonicwall. Had to contact greymarket at sonicwall. After multiple phone calls they finally removed the block and added it for me. I would avoid this seller. Really the whole newegg marketplace is bringing this site down hill.

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Order Date : 2/4/2016

Rating + 1 AWFUL

These items were purchased with 1 year TotalSecure. When we attempt to register either of the two that we ordered, we receive a grey market warning. When we reached out to Grey Market Prevention, we are told that the unit we are attempting to register has been sold to a foreign entity that was not authorized to sell into the USA. Unacceptable.

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Order Date : 5/29/2015

Rating + 5 Great Seller

Shipment was shipped fast. They even called to let us know that they shipped it.

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Order Date : 12/1/2014

Rating + 5 Couldn't be happier

Product arrived in perfect condition and sooner than I expected. Thanks!

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Order Date : 6/21/2014

Rating + 5 Great price and shiping

Exactly as described, very well packed, and a great price.

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Order Date : 7/9/2014

Rating + 5 Great service

Seller worked to get the hardware delivered to compensate for a delayed transaction process - upgraded shipping to get it to me by a critical timeline- was very happy and product arrived as expected.

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Order Date : 6/5/2014

Rating + 5 No problems!

Was a little wary of purchasing from seller, as there weren't many reviews on newegg, but for the item they had on sale though, I couldn't pass it up. Item arrived today and is perfect! Thanks Tuksy!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

    Returns are only accepted 30 days from the date of shipment.
    RMAs (Return Merchandise Authorizations) are good for 15 days from the date of issue. After that anything received in our warehouse will be refused. If you are still within the 30 day ship window you can request another RMA, if not the item is no longer returnable.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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