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Seller#: 0UH4F84UU0FN57C14

Vibob Store Seller Profile 626-4000031 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Vibob Store See all products from Vibob Store

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Welcome to Vibob Online Store.

Thank you for choose in our store, where you will find your interested products offered at reasonable prices. A quick look around our site will reveal our massive range of first-rate goods, just like the gps tracker,smartphone accessories,bluetooth,car accessories,creative cool gadgets an so on.

Whoever you are, and wherever you are, our company offers the same price to all: the lowest possible. Whether you’re a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, we should provides light-speed service and fantastic prices. We buy direct from an ever expanding network of Chinese manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from virtually every country in the world , and our goal is to be able to serve everyone worldwide.

We promise to:

Source only the best consumer goods and ensure the highest quality possible.

Help you discover products and manufacturers in China.

Deliver goods to our customers all over the world with speed and precision.

Provide 24 hour customer support on businessdays.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (113 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 70 Reviews
newegg
61%
Good Rating + 4 20 Reviews
newegg
18%
Average Rating + 3 13 Reviews
newegg
12%
Poor Rating + 2 4 Reviews
newegg
4%
Very Poor Rating + 1 6 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Deneen C.
Order Date : 2/24/2016

Rating + 4 Item as described

The item arrived in perfect condition. It just took a while to get here. I wouldn't have minded that so much if I could have kept tabs on it via 'order tracking'. I love the playing cards, so definitely worth the wait. Thank you!
Seller Response:Dear buyer,
Thank you for your positive comment.
Your encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Vibob store team


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Vigilante
Order Date : 9/23/2015

Rating + 1 In this day & age

It took too long to receive the product. I had to scan the User Manual to enlarge the type so I could read it. Reading wasn't much help either. It didn't include any directions for installation, connecting power to the backup camera, or descriptions of the various ports and buttons.

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N/A
Order Date : 4/23/2015

Rating + 4 got it fast

got it fast

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N/A
Order Date : 4/9/2015

Rating + 5 Honest with integrity A+ has Honor

Made a mistake and priced a watch for half the cost
and honored his mistake. watch is good.

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Dan
Order Date : 3/31/2015

Rating + 5 Awesome

Came quick and they look great. They are for show as if you use them the gold foil comes right off but hey it's fun to just have 24k gold playing cards on display!

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chipandbytemaster
Order Date : 1/23/2015

Rating + 5 Great!

Relatively quick shipping from Asia (faster than most). Well packaged and no issues whatsoever!

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randybigred
Order Date : 12/6/2014

Rating + 1 Poor Customer Service

Did not arrive in the 5 to 15 day window as promised. Never responded to emails. Poor seller. AVOID doing business with this seller.
Seller Response:dear friend
I'm really sorry that you can't receive your item within 5-15 business days as our promise,as for this,I apologise to you sincerely,and hope that we can friendly solve this problem.we can also give you some discount.
have a nice day
best regards


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randybigred
Order Date : 12/6/2014

Rating + 1 Slow shipping

Did not arrive in the 5 to 15 day window as promised. Never responded to emails. Poor seller. AVOID doing business with this seller.

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N/A
Order Date : 12/9/2014

Rating + 3 Vibob Store (Review Update)

My order was finally received on 1/5/15 ... ordered on 12/9/14. It is possible it was delayed in being shipping out due to the Christmas rush. The store responded very quickly to my initial inquiry about the shipping delay and followed up on 1/7/15 with an apology email and an inquiry that it was received and in good condition ... it was (very nice of them to check). I initially gave them a one egg rating, but due to the possibly of a shipping delay that might not have been their fault and for their quick email responses and concern ... I would like to raise their egg rating to three eggs.

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N/A
Order Date : 12/17/2014

Rating + 5 Good service

I was unhappy with my purchase but seller provided good customer service and made it all ok.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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