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Seller#: 0UH4F84UU0FN57C14

Vibob Store Seller Profile 0755-25321825 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Vibob Store See all products from Vibob Store

International seller. Newegg will be responsible for all RMA and general customer service.

Welcome to Vibob Online Store.

Thank you for choose in our store, where you will find your interested products offered at reasonable prices. A quick look around our site will reveal our massive range of first-rate goods, just like the gps tracker,smartphone accessories,bluetooth,car accessories,creative cool gadgets an so on.

Whoever you are, and wherever you are, our company offers the same price to all: the lowest possible. Whether you’re a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, we should provides light-speed service and fantastic prices. We buy direct from an ever expanding network of Chinese manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from virtually every country in the world , and our goal is to be able to serve everyone worldwide.

We promise to:

Source only the best consumer goods and ensure the highest quality possible.

Help you discover products and manufacturers in China.

Deliver goods to our customers all over the world with speed and precision.

Provide 24 hour customer support on businessdays.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (63 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 34 Reviews
newegg
55%
Good Rating + 4 9 Reviews
newegg
14%
Average Rating + 3 11 Reviews
newegg
17%
Poor Rating + 2 4 Reviews
newegg
6%
Very Poor Rating + 1 5 Reviews
newegg
8%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
chipandbytemaster
Order Date : 1/23/2015

Rating + 5 Great!

Relatively quick shipping from Asia (faster than most). Well packaged and no issues whatsoever!

Did you find this review helpful? Yes No

randybigred
Order Date : 12/6/2014

Rating + 1 Poor Customer Service

Did not arrive in the 5 to 15 day window as promised. Never responded to emails. Poor seller. AVOID doing business with this seller.
Seller Response:dear friend
I'm really sorry that you can't receive your item within 5-15 business days as our promise,as for this,I apologise to you sincerely,and hope that we can friendly solve this problem.we can also give you some discount.
have a nice day
best regards


Did you find this review helpful? Yes No

randybigred
Order Date : 12/6/2014

Rating + 1 Slow shipping

Did not arrive in the 5 to 15 day window as promised. Never responded to emails. Poor seller. AVOID doing business with this seller.

Did you find this review helpful? Yes No

N/A
Order Date : 12/9/2014

Rating + 3 Vibob Store (Review Update)

My order was finally received on 1/5/15 ... ordered on 12/9/14. It is possible it was delayed in being shipping out due to the Christmas rush. The store responded very quickly to my initial inquiry about the shipping delay and followed up on 1/7/15 with an apology email and an inquiry that it was received and in good condition ... it was (very nice of them to check). I initially gave them a one egg rating, but due to the possibly of a shipping delay that might not have been their fault and for their quick email responses and concern ... I would like to raise their egg rating to three eggs.

Did you find this review helpful? Yes No

N/A
Order Date : 12/17/2014

Rating + 5 Good service

I was unhappy with my purchase but seller provided good customer service and made it all ok.

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N/A
Order Date : 12/14/2014

Rating + 3 slow boat from china

I ordered the playing cards for Christmas two weeks before, but i just got the playing cards January 6th. When I bought the item there was no info saying that it would be coming from China. Every thing i have bought in the past has always came from inside the united states.

Did you find this review helpful? Yes No

Galileo
Order Date : 12/9/2014

Rating + 4 Slow Delivery

I can't give 5 stars due to the fact that items were shipped 2 weeks after my order. Overall it took 24 days to receive my product.
Seller Response:Dear Galileo
Thanks for your feedback,I'm really sorry that you didn't receive your item on time, I also explain that we shipped your goods in 2days after your ordering,as for it takes so long time to arrive,bacause it meets Christmas,postoffice is very busy during that time. but we will do better and better to service for customers,very thank you again.

best regards


Did you find this review helpful? Yes No

N/A
Order Date : 12/11/2014

Rating + 1 Poor service

I placed a order on or around December 17 2014 and my account was charged and I still haven't received the item 227060635 that my item number
Seller Response:hello,friend
thanks for your inquiry.I'm really sorry that you don't receive your item within 10-15 businessdays as our promise,I checked your order status from USPS website ,it displayed that "We attempted to deliver your item at 5:31 pm on January 2, 2015 in ARVERNE, NY 11692 and a notice was left because no secure delivery location was available. You may arrange redelivery by visiting http://www.usps.com/redelivery or calling 800-ASK-USPS, or may pick up the item at the Post Office indicated on the notice. If this item is unclaimed after 30 days then it will be returned to the sender. Information, if available, is updated periodically throughout the day. Please check again later."So I suggest that you contact with the location post.

this is your order tracking number LN614258842CN,you can login USPS website to check.
have a nice day

best regards


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Sky
Order Date : 12/9/2014

Rating + 1 Vibob Store

Ordered item December 9, 2014 ... still waiting for it on January 1, 2015. Vibob store response to "Where is my order?" email ... "your package is normal,please don;t worry it,ok?" It's sad to see a company like Newegg ... with its sterling reputation .... promoting a shame of a company like the Vibob Store. I wanted to give the store a zero egg, but the lowest rating allowed is 1 egg!
Seller Response:Dear sky
I'm really sorry that you can't receive your item within 10-15 business days as our promise,as for this,I apologise to you sincerely,and hope that we can friendly solve this problem.we can also give you some discount.
have a nice day

best regards


Did you find this review helpful? Yes No

J1234
Order Date : 12/9/2014

Rating + 2

I ordered playing cards around dec 8 but I didn't receive the gift until dec 28... It was frustrating waiting so long. I tried to contact the website and was unsuccessful. However, the package did arrive is good condition... So it wasn't too terrible ... I just wish I had the gift before the holidays!
Seller Response:Hello,friend
thanks for your inquiry.I'm really sorry that you can't receive your item on time.if you have any other question,please don't hesitate to tell me,we will do what ever we can do to help you.

have a nice day
best regards


Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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