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Mobile Advance Seller Profile 888-995-5988 Email This Seller See all products from Mobile Advance
MobileAdvance.com was founded in 2005 and based in Los Angeles, California, United States. We are specialized in providing popular mobile electronic and computing products to customers and businesses. Our mission is to introduce the best available products with decent pricing to customers and further enrich the user experience from modern advanced wireless and computing technology.
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Standard Return Policy
Returns for refund only accept within 30 calendar days post sales. Upon receipt and acceptance of your return, Mobile Advance will refund your purchase price, minus shipping/handling, applicable restocking fees and/or any other charges. Buyers will have to pay the freight charge to ship back the return. Buyers agree to pay 15 percent restocking fee off the price of the products for any open box/used products in new condition, which there's no scratches, marks or blemishes. Full refund would be issued to un-open and brand new packages.
Defect Return / Replacement Policy
Customer may return any new computer purchased from Newegg that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 calendar days post sales. We reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee (15 percent) based on the condition of the product. Mobile Advance will not accept returns of any desktop or notebook computer more than 30 calendar days post sales. Upon receipt and acceptance of return, Mobile Advance will refund customer purchase price, minus shipping/handling, applicable restocking fees and/or any other charges.
2) Add delivery confirmation and minimum insurance to avoid lost package.
3) Once we receive the product back and perform examination.
4) We will send you email confirmation with the refund acceptance via Newegg.