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Seller#: 0UH4F84UU0FNHMA22

Mobile Advance Seller Profile 888-995-5988 Email This SellerEmail This Seller  See all products from Mobile Advance See all products from Mobile Advance

MobileAdvance.com was founded in 2005 and based in Walnut, California. We are specialized in providing popular mobile electronic and computing products to customers and businesses. Our mission is to introduce the best available products with decent pricing to customers and further enrich their user experience from modern advanced wireless and computing technology.

Mobile Advance is authorized reseller of following premier partners - HP, Lenovo, ASUS, Acer, MSI, Dell, Sony, Samsung, Toshiba, Panasonic, NEC, Logitech, Microsoft, Linksys, Viewsonic, Belkin, Razer, D-Link, Garmin, Wacom, and many more.

We thank you for your purchase and patronage. If you have any questions, feel free to contact us for inquiries or sales.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
newegg
67%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
33%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/4/2014

Rating + 1 Not as advertised or pictured

This item was pictured as coming with the keyboard dock. The online description at the time of purchase also said it was included. When it arrived (very promptly) there was no keyboard and the website had been changed. I was able to return it. Not sure if this was the seller's or NewEgg's fault. There was also no mention in the ad that this was from a third party and not NewEgg.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/28/2014

Rating + 1 Asus Nexus Table t7"

Unfortun.Item Was not working at all,send back for replace

1 out of 1 people found this review helpful. Did you? Yes No

Skywing
Order Date : 11/25/2014

Rating + 5 Excellent Seller!

Incredibly prompt shipping and outstanding support. They were more than willing to price match after a price drop immediately after placing my order. Would gladly order with them again!

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    Refund Policy
    Returns for refund only accept within 30 calendar days post sales. Upon receipt and acceptance of your return, Mobile Advance will refund your purchase price, minus shipping/handling, applicable restocking fees and/or any other charges. Buyers will have to pay the freight charge to ship back the return. Buyers agree to pay 15 percent restocking fee off the price of the products for any open box/used products in new condition, which there's no scratches, marks or blemishes. Full refund would be issued to un-open and brand new packages.

    Defect Return / Replacement Policy
    Customer may return any new computer purchased from Newegg that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 calendar days post sales. We reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee (15 percent) based on the condition of the product. Mobile Advance will not accept returns of any desktop or notebook computer more than 30 calendar days post sales. Upon receipt and acceptance of return, Mobile Advance will refund customer purchase price, minus shipping/handling, applicable restocking fees and/or any other charges.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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