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Seller#: 0UH4F84U4XYF7X06D

goHardDrive Seller Profile 626-593-9927 Email This SellerEmail This Seller  See all products from goHardDrive See all products from goHardDrive

goHardDrive has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it.

goHardDrive was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. goHardDrive is headquartered in La Puente, California. It is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your PC.

Just because we offer the always lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business, that we're able to use our buying power to get you the best deals. And we intend to continue serving you. Every day!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3,319 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2,731 Reviews
newegg
83%
Good Rating + 4 412 Reviews
newegg
12%
Average Rating + 3 69 Reviews
newegg
2%
Poor Rating + 2 36 Reviews
newegg
1%
Very Poor Rating + 1 71 Reviews
newegg
2%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Anonymous
Order Date : 6/22/2016

Rating + 5

I ordered some drives from this seller. They were very well packed and arrived very quickly; almost too quick. If I ever need to replace a drive I know who to go to.

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Anonymous
Order Date : 6/17/2016

Rating + 5 Nice transaction

I placed an order for a 2.5" hard drive to use in a backup project. It arrived safely a couple of working days later. Everything was as expected, no surprises. The seller kept me informed all the time about the status of the transaction. Overall a nice experience. Thanks.

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Shane S.
Order Date : 6/19/2016

Rating + 5 Received quickly

Item was received quickly, couldn't see any problems with the drive when I did a scan to make sure there weren't any bad sectors.

As for how long it will last, that will be disclosed on the review on the drive itself; I personally haven't purchased a WL drive before, so we'll see how dependable it is.

At first I was worried when I noticed NewEgg was doing the same thing other better-known seller sites do (won't name names since NewEgg flagged mention of those sites as "inappropriate" when I attempted to submit this review of seller), but this was a pleasant first experience in buying from somebody other than NewEgg themselves.

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James C.
Order Date : 6/13/2016

Rating + 5 Very happy

Arrived on time.
Packaged hard drives in professional manner.
Highly recommend.
Great seller.

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glenn t.
Order Date : 6/13/2016

Rating + 5

Quick delivery via USPS (ordered Monday night, received Thursday afternoon; to TX from CA)
Well packed (drive in bubble wrap, in cardboard box, in bubble wrap, in bubble-wrap envelope)
Drive worked fine
Wouldn't hesitate to order from them again

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Jesse B.
Order Date : 5/15/2016

Rating + 5 Quick delivery, fast problem resolution

Seller was very fast with delivery. There was a problem with the 1st delivery, but the seller quickly resolved the issue and promptly delivered the 2nd hard drive without any problems.

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Shawn C.
Order Date : 5/24/2016

Rating + 4 Responsive Seller

Although the item I purchased was inoperative, goharddrive responded quickly with a prepaid RMA. The replacement so far is working fine.

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David B.
Order Date : 5/23/2016

Rating + 5 Excellent Customer Service!

I had an issue with the initial HDD I purchased. I emailed the Co. and they got back to me with postage paid return instructions within 2 hrs. I now have the new HDD installed and it's working fine. This situation was quickly and efficiently handled by great customer service.

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Robert F.
Order Date : 5/31/2016

Rating + 5 Fast Shipping

GoHardDrive was very fast with shipping, also the packaging was good.

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Wendy G.
Order Date : 5/6/2016

Rating + 5 Fast service, easy RMA

I received some defective drives, they sent a prepaid RMA label and within a week I had new (functional) drives. Glad to do business with them again.

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

    Worry Free 30-Day RMA Return
    Please contact us for RMA Request.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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