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Seller#: 0UH4F84U4XYF7X06D

goHardDrive Seller Profile 626-593-9927 Email This SellerEmail This Seller  See all products from goHardDrive See all products from goHardDrive

goHardDrive has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it.

goHardDrive was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. goHardDrive is headquartered in La Puente, California. It is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your PC.

Just because we offer the always lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business, that we're able to use our buying power to get you the best deals. And we intend to continue serving you. Every day!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3,157 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2,582 Reviews
newegg
82%
Good Rating + 4 403 Reviews
newegg
13%
Average Rating + 3 69 Reviews
newegg
2%
Poor Rating + 2 36 Reviews
newegg
1%
Very Poor Rating + 1 67 Reviews
newegg
2%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ajay G.
Order Date : 4/24/2016

Rating + 5 Quick to process my return

I ordered a refurbished hard drive from this seller. It shipped out to me very quickly. Unfortunately, the hard drive did not seem to work.

I contacted the seller and they not only gave me a return, but they also paid the return shipping for me. They made it really easy for me to return the drive and get my money back.

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Ronald G.
Order Date : 5/1/2016

Rating + 4 Good supplier very responsive to issues and quick in response

While I did have some issues with the 80gb drives the company was quick to respond to the issues and more than fair in the way they handled the problem I would have no problem at all dealing with them again in the future.

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ron w.
Order Date : 4/27/2016

Rating + 5 Very pleased with goHardDrive purchase!

Would recommend to others
Fast shipping
Item exactly as described
Well packaged for shipping
Will do business with again
Exceeded expectations

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Levi R.
Order Date : 4/24/2016

Rating + 5 Awesome

Had the drive I needed in stock, and was quickly shipped and received.

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Michael P.
Order Date : 4/26/2016

Rating + 5 Fast and Secure

Would recommend, shipment arrived fast and securely packaged. No problems whatsoever.

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Ralph F.
Order Date : 4/25/2016

Rating + 1 Poor action on part of the seller

I thought I was purchasing a new in warranty hard drive according to the ad.
Seller did mail a new hard drive, but manufacture date was Feb 2011. Hard drive was out of warranty. Seller did refund money after I sent the hard drive back. The action of the seller cost me extra time.

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Joseph B.
Order Date : 4/28/2016

Rating + 5 Good seller

I bought a refurbished SSD. Item was as described, with fast shipping, and no hassles. I would happily do business again.

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Alfin M.
Order Date : 4/27/2016

Rating + 5 Quick and efficient.

I would recommend this seller. Product was as described and shipped quickly.

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Caleb E.
Order Date : 4/26/2016

Rating + 5 Reliable Seller

Under-promised and overdelivered: gave a realistic shipping time, but shipped faster. Product was exactly as described, well packaged. Excellent experience - will order from goHardDrive again.

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Larry A.
Order Date : 4/25/2016

Rating + 5 Goharddrive.com

Very fast, packed well. Very good company

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

    Worry Free 30-Day RMA Return
    Please contact us for RMA Request.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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