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Seller#: 0UH4F84U4XYF7X06D

goHardDrive Seller Profile 626-593-9927 Email This SellerEmail This Seller  See all products from goHardDrive See all products from goHardDrive

goHardDrive has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it.

goHardDrive was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. goHardDrive is headquartered in La Puente, California. It is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your PC.

Just because we offer the always lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business, that we're able to use our buying power to get you the best deals. And we intend to continue serving you. Every day!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (628 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 505 Reviews
newegg
80%
Good Rating + 4 85 Reviews
newegg
14%
Average Rating + 3 14 Reviews
newegg
2%
Poor Rating + 2 7 Reviews
newegg
1%
Very Poor Rating + 1 17 Reviews
newegg
3%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 3/4/2015

Rating + 5 Great Prompt Service on RMA

I received a defective WD 2 TB drive from them.

I asked for an RMA and they offered either a refund or a replacement.

I opted for the refund since I'd already replaced the drive myself.

Thanks

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ace1111
Order Date : 2/4/2015

Rating + 5 Great customer service.

Thanks for the replacement drive. James

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pissedoffbuyer
Order Date : 3/22/2015

Rating + 1 Horrible times

I ordered this hard drive on the 24th of March on a 3 day shipping period, its the 28th now and the last update i got was on the 25th saying it was in Rochester, NY very disappointing with how slow this is getting to my house. Ive build my whole computer and im just waiting on this one part. Not even gonna try customer service becasuse lord knows they probably wont help either. Rant over.

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Izzy Rodriguez
Order Date : 3/5/2015

Rating + 5 Great service; Surprisingly fast shipping

As the review title says, I was quite surprised at the speed in which I received my HDD. The HDD in question being the Western Digital Blue WD5000AAKS 500GB running at 7200 RPM. The boxing was what you would expect, small brown box with bubble wrap to reduce any shock it may receive during shipping. Once I got the OS installed, I was happy with the boot up time. It works, and I'm happy. Hopefully, the HDD won't die anytime soon. And if it does, I'm sure I will be able to receive assistance from this seller to possibly RMA the HDD. Thank you very much for your service and quick shipping. I can definitely recommend this seller.

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N/A
Order Date : 2/15/2015

Rating + 5

Arrived quickly, though delayed due entirely to snowstorms and USPS failing to deliver when they said they would. The hard drive arrived in great shape with plenty of protective wrapping, and it has worked well so far. Solid seller!

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Zug
Order Date : 3/21/2015

Rating + 5 All is well.

Thanks.

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N/A
Order Date : 3/5/2015

Rating + 4 Recived promptly

Got both drives quickly and have not experienced any issues as of yet.

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Charfahl
Order Date : 3/25/2015

Rating + 5 Fast shipping

Ordered a new 2tb drive for my failed old hard drive, and got it only a couple days later, almost faster than ordering from a certain prime shipping company... Drive works great so far, and took my windows 7 install like a pro...

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N/A
Order Date : 3/6/2015

Rating + 1 Was hopeful but...

I bought this HDD to supplement my existing one. After getting prompt service and shipping, was excited to get it hooked up. That was the end of my good experience. Less than two weeks after installation, the HDD came up corrupted. Would not reccommend.

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Bobco
Order Date : 3/16/2015

Rating + 5 Worked like a champ

I received my hard drive quick and it worked well

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    Worry Free 30-Day RMA Return
    Please contact us for RMA Request.
RMA instructions
    Email to info@goHardDrive.com to request for "Prepaid Return Shipping Label".

    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction.
    4. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included.
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