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Seller#: 0UH4F84U4XYF7X06D

goHardDrive Seller Profile 626-593-9927 Email This SellerEmail This Seller  See all products from goHardDrive See all products from goHardDrive

goHardDrive has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it.

goHardDrive was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. goHardDrive is headquartered in La Puente, California. It is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your PC.

Just because we offer the always lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business, that we're able to use our buying power to get you the best deals. And we intend to continue serving you. Every day!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3,139 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2,554 Reviews
newegg
82%
Good Rating + 4 407 Reviews
newegg
13%
Average Rating + 3 71 Reviews
newegg
2%
Poor Rating + 2 39 Reviews
newegg
1%
Very Poor Rating + 1 68 Reviews
newegg
2%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Fred T.
Order Date : 4/17/2016

Rating + 5

Fast shipper good stuff

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Jared S.
Order Date : 4/10/2016

Rating + 5 Great Seller!!!

I ordered 9 White Label 2TB 7,200RPM drives.

All 9 ware working and free from errors with only seconds of power on run time.

A+++

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Anonymous
Order Date : 4/10/2016

Rating + 5 A++++++ Shipping and Packaging!!!

Great Seller, I highly recommend!!!

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Christine G.
Order Date : 4/9/2016

Rating + 5

The hard drive that I was shipped turned up to be bad, but the company gave an extremely fast RMA.

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Anonymous
Order Date : 3/22/2016

Rating + 2 first off the hdd did not function as it should have (would accept the win 7 pro install to proprly happen .... the computer guy also said that the when the dvd rom read install for win 7 wont instal

first off the hdd did not function as it should have (it would not accept the win 7 pro install to properly happen .... the computer guy (pro) also said that the when the dvd rom read/install for win 7 wont install rite then the hdd disk is jacked up...
beyond all recognition

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Brad R.
Order Date : 4/5/2016

Rating + 5 Very Professional

My first drive arrived DOA. It's not Goharddrive's fault, sometime tech just goes bad. anyhow, they sent a replacement drive immediately. Very professional. I give them 5 stars for excellent customer service and communication. I will buy from Goharddrive again. thanks.

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Anonymous
Order Date : 3/19/2016

Rating + 2 Be wary

Despite there being no mention of "used" or "refurbished" on either the Newegg listing, I received obviously used drives in sealed aftermarket anti-static bags. I'll give back an egg for them testing out OK, but these drives really ought to have been on a refurb listing.

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Vincent C.
Order Date : 3/27/2016

Rating + 5 Wow, speedy shipping.

Wow, speedy shipping. Had product the next business day. Made an inquiry, response came same business day. Would definitely use this merchant again.

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Anonymous
Order Date : 3/30/2016

Rating + 5 Ships instantly, Fantastic seller

Seller was fast. accepted payment. The Hard drive I got works and was packed very strongly in 2 layers of bubble wrap. All I had to do was format the drive Manually thanks to Windows 10.

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Marcus A.
Order Date : 3/31/2016

Rating + 5 Reasonably priced, quality goods that arrive quickly.

After multiple transactions I feel comfortable using goHardDrive EVEN if theirs is not the lowest price. Fast processing, quality packing and rapid shipping are the norm. When an item arrived DOA, goHardDrive went out of their way to make it right. They have demonstrated integrity at every turn; out performing whatever they have committed to doing.
I have them on "speed dial" when I am shopping for Hard Drives.

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

    Worry Free 30-Day RMA Return
    Please contact us for RMA Request.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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