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Seller#: 0UH4F84U4XYF57BD5

Reliant Cellular Seller Profile 972-332-8768 Email This SellerEmail This Seller  See all products from Reliant Cellular See all products from Reliant Cellular

Reliant Cellular, founded in April of 2015, is dedicated to providing high quality used and reconditioned wireless devices and accessories. Through a reliable network of suppliers and business partners, we are able to distribute a wide variety of Laptops, Notebooks, Mobile Devices, and Tablets.

Located in Dallas, TX, our goal is simple: To offer high quality products at an affordable price. We will go the extra mile to ensure every customer we interact with is completely satisfied.

We are available to assist you Mon-Fri 10AM to 6PM, excluding major Holidays.

Reliant Cellular
sales@reliantcellular.com
972-998-8790

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (27 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 15 Reviews
newegg
55%
Good Rating + 4 5 Reviews
newegg
19%
Average Rating + 3 4 Reviews
newegg
15%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 3 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mark J.
Order Date : 8/29/2016

Rating + 5 Very Fast Shipping - New product as described

I would definitely order from again. It was new as the listing said and i am very happy so far.

Did you find this review helpful? Yes No

Anonymous
Order Date : 8/13/2016

Rating + 5 Excellent Product, Excellent Seller

Got the item extremely quick. Just as listed and works perfect. Would definitely order from again. They even sent a confirmation email after the sale, which made me (a first time newegg customer) feel a lot better about the purchase.

Did you find this review helpful? Yes No

Wanda G.
Order Date : 3/26/2016

Rating + 1 WORST EXPERIENCE EVER - NEVER AGAIN

I purchased item on 3/26/2016 with expedited shipping:
COPY OF INVOICE BELOW minus the addresses.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
3/26/2016 Inv #137794941Shipped Ineligible for return
Order #259065643
$314.98
Tracking #:
9405509699937452685144
Order Summary
Qty Product Description Price
Shipped from Driven Wireless - Tracking #: 9405509699937452685144
1
Refurbished: Apple iPad 4 4th Gen Retina Display 32GB Wi-Fi + 4G (AT&T) - Black - Warranty
Screen Size: 9.7"
Item #: 9SIA5AF3RH6787
Sold by Driven Wireless What's this? ( Rate this Seller / Report a Problem / Email Seller)
$302.99
Subtotal $302.99
Tax $0.00
Expedited Shipping (3-5 days) $11.99
Order Total $314.98
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The item was inquired about via email on 3/31/2016
Newegg Auto-Notification (Do Not Reply) <info@newegg.com>
Mar 31

to me
Here is a copy of the e-mail that you sent.

Order #259065643 - Shipping Inquiry
-------------- Begin message -----------------
I am showing shipping label created but no activity as far as shipment through USPS. Credit card is also showing charged on Monday 28th. Please confirm if usps and if this will be going out today.

Thanks,
Wanda Guillaume
T&W Services
-------------- End message -----------------
No response from the seller. I asked Newegg to intervene on 4/7/2016 and requested a refund. The seller contacted the phone number on the account advising it had shipped but that he would send another. I contacted Newegg again on the 9th of April to be advised the item miraculously shipped the same day the refund was requested see tracking number
TRACKING NUMBER:
9405509699937452685144
Since I was uncertain if the item I actually purchased was in the box and the fact that you failed to comply with the expedited shipping I had indeed pay for, I had no desire to do business with you further. I paid out of my pocket to have this item shipped back to you - UNOPENED (yes, I took pictures). I advised both Newegg and the credit card company that this item was unopened. See Tracking Tracking Number: 9410810200882014278373 for return/received date 5/11/2016. On May 19th I have once again been charged for this item due to supposed item(s) missing from box. I will be making some phone calls again tomorrow. I urge people NOT to purchase from you. Buyers BEWARE! This is the most inept and unprofessional experience I have had an it has ruined me to purchase from other vendors on this site.
Buyers please feel free to contact me for any further proof or concerns.

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Steven R.
Order Date : 1/17/2016

Rating + 5 Good service, got my phone next day.

Driven Wireless was great, ordered next day service and they processed my order ASAP, I got it the following business day. I called to check on my order because I had a question about something in the email they answered my call quickly and answered my question.

1 out of 1 people found this review helpful. Did you? Yes No

HRBmus
Order Date : 7/1/2015

Rating + 3 refurb iPhone 4s

The item itself was as promised, "A" stock with no condition issues, legitmately unlocked and easy both to upgrade and restore from backup. BUT - I am giving only 3 stars overal because shipping was an issue - expedited shipping did not happen, a two day expected delivery took 8 days and it required a series of emails to straighten out the situation and another to be refunded for the "expedited" fee. (All the email exchanges were very polite.) If you are in an emergency situation and will be without a phone until you get a replacement you may not want to try to guess whether it was the Post Office or the vendor who was at fault.

1 out of 1 people found this review helpful. Did you? Yes No

K.thanks
Order Date : 7/7/2015

Rating + 1 Taking forever

I want my order after i order it, not 6 months later. Hard for most people to understand I guess. But I'm not most people. I like to buy things and then receive them.

I know weird right?
Seller Response:Sir, We apologize about the shipping issue and delay.

Your item, as explained in a previous message and verified with tracking, is on its way. Yes, it has been a few days delay and we apologize about that.

Thank you


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Justin
Order Date : 6/10/2015

Rating + 5 Thanks

Great Product. Fast Shipping. Thank you.

Am going to order something else!

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TX
Order Date : 6/11/2015

Rating + 5 Reliable Seller

Expedient service and fast transaction gave me confidence to buy from Driven Wireless again. Highly recommended!

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Ashley
Order Date : 6/8/2015

Rating + 5 Great service

I received the item I ordered sooner than was expected which came as a pleasant surprise considering shipping was already free.

Product arrived in great condition and works perfectly.

Will continue to do business with seller and recommend their services for those looking for quality merchandise.

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Tony
Order Date : 8/25/2014

Rating + 5 Driven to Impress

I do not usually write these reviews unless I am "wow-ed." Excellent response time from the seller. Within an hour from when I placed my order, I received a tracking number. I used the free 5-7 day shipping and to my surprise, my package arrived at my door within a day.

One additional note - I contacted the seller when I made the purchase to make sure I would receive the charger within 5 days (I was headed out of town). He assured me that if I did not recieve it within the first 2-3 days, he would overnight me another one to make sure I was set.

Device was exactly what I ordered, factory sealed and exceeded expectations. I will go out of my way to order from them again. Really appreciate the seller going out of his way to make sure the customer was satisfied.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Reliant Cellular offers a 30 day Worry Free return policy on any defective merchandise. Returns will be accepted on any merchandise returned in same condition as sold. No broken, or customer damaged merchandise returns will be accepted.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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