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Seller#: 0UH4F84UANJWV1459

Top Quality' Marketplace Seller Profile 86755-1331651592 Email This SellerEmail This Seller  See all products from Top Quality' Marketplace See all products from Top Quality' Marketplace

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Dear customer, Thanks for your order on our store.

If you are satisfied with our product or service, please give us 5 star reviews. Your satisfaction is our greatest achievement! Thank you!
If not, please contact us before leaving the bad review. We support 100% refund policy, and will try our best to solve the problem for you!

Should any question, Please contact us directly!

Best Regards,

Our Email: Tony@oband.com.cn

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (9 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
12%
Good Rating + 4 1 Reviews
newegg
11%
Average Rating + 3 1 Reviews
newegg
11%
Poor Rating + 2 2 Reviews
newegg
22%
Very Poor Rating + 1 4 Reviews
newegg
44%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Olga
Order Date : 6/26/2015

Rating + 1 Order 284974198

Newegg sent me a fake.

Did you find this review helpful? Yes No

MD
Order Date : 6/24/2015

Rating + 1 New Mophie

Well have has this for about 2 weeks and the on off switch is already defective not working properly. Bought it for a trip next week and now I have to figure out how to replace it...

Did you find this review helpful? Yes No

N/A
Order Date : 12/10/2014

Rating + 1 Not Happy.

This was supposed to be a Christmas gift for my Mom, but I never received my order because it was detained at Customs. l am still waiting
for a letter from customs So I can get a refund for my purchase. I thought ordering through NewEgg would have prevented problems, but I guess not.

Did you find this review helpful? Yes No

shiney
Order Date : 10/11/2014

Rating + 2 Not happy, defective item

The item came today, well packed but it is really not usable. I can't believe that such items can be shipped to customers. I don't expect gold plated contacts but that it works (and I buy plenty from China).

The cable that I ordered (PCI-E 16X Slot Riser Card Flexible Ribbon Extender Extension Cable); does not even work. Once you plug it, the computer refuse to even pass POST.

IF you move it or wiggle the connector; you get to the boot screen of Windows; but then it show artifacts.Is not usable at all.

Until they start to check their products; I would suggest to not get this cable, unless you love to burn your computer.

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J
Order Date : 7/6/2014

Rating + 1 Very Poor

Received a flash drive which worked once and then was unmountable. Poor build quality - probably wasn't constructed by SanDisk. Shipped from overseas and took the maximum shipping time to arrive.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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