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Seller#: 0UH4F84UHCCVH3B72

SuperValue Seller Profile 0755-22314596 Email This SellerEmail This Seller  See all products from SuperValue See all products from SuperValue

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

International seller. Newegg will be responsible for all RMA and general customer service.

SuperValue established in June, 2007. A Reliable wholesale and retail Online Shop with Diverse & High Quality Products where you can buy Products at Best Price with reliable quality !
We mainly deals various of articles for daily use products. We are specialize in video games, computer accessories, Mobile phone accessories, clothing, home and garden items, jewellery, media player, car accessories and so on. In the future. we will constantly enrich our items and try to do the best for the customers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
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Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 4 Reviews
newegg
100%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Wèizào
Order Date : 6/27/2014

Rating + 1 Counterfeit

Ordered Compact Flash cards which arrived without retail packaging and with a broken case despite being advertised as a retail item on the website. After some research, I found that the cards are counterfeit due to their poor physical appearance and don't even contain serial numbers.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 6/25/2014

Rating + 1 Product Never Received

Order item on 6/25/14 as of today 7/21/2014 have not received item

1 out of 1 people found this review helpful. Did you? Yes No

DR
Order Date : 6/21/2014

Rating + 1 Awful experience

Ordered 2 32GB Transcend SDHC cards on 6/21/14. After patiently waiting (knowing it was coming from China), I finally contact Newegg to find out what was going on. A day later (7/17/14, nearly a month at this point) I get an email from the seller (SuperValue) telling me DHL lost my package in Hong Kong and they're express shipping me a new order. The next day, I get an email from Newegg saying they have issued an RMA (how exactly can I send it to them if I haven't received it, and I didn't REQUEST an RMA!!) Then I get an email saying the RMA has been processed and my return has been accepted (again, how is this possible?) I log into my Newegg account and it shows that I requested a refund from SuperValue with a reason of "No longer needed". So at this point, I'm waiting for representative to chat with and still haven't gotten my order! I have had nothing but great experiences with Newegg before now. This is my second bad experience with them this month! This may be my last!

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unhappy customer
Order Date : 6/25/2014

Rating + 1 Transcend 2GB SD Card

Ordered this SD card on 6/29/14 and on 7/12/14 I called Newegg to cancel the order because I had not received it yet and no longer needed it. I was told by a Newegg rep that it was shipping from China and should be there in a a day or two. The vendor sent an email ltoday 7/17/14 to let me know there was a mix up in shipping and they are now sending it to me. I no longer need it / want it plz just refund me. Thx

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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