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Seller#: 0UH4F84UOTBD54612

Always.Deals Seller Profile 866-305-7709 Email This SellerEmail This Seller  See all products from Always.Deals See all products from Always.Deals

Always.Deals is a family owned, 25+ year old business that started with us selling radios and tape decks from a corner of our grandfather's hardware store.

Our years in the electronics business and extensive vendor connections mean we source great deals on the best products out there - and we pass the savings to you the customer. Customer service is in our blood and we know we do best when the customer is happy and shops with us again and again - we'll do everything we can to do right by you.

Please be in touch! Email us at newegg@alwasys.deals with any questions! We hope to earn your business!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (324 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 191 Reviews
newegg
59%
Good Rating + 4 50 Reviews
newegg
15%
Average Rating + 3 12 Reviews
newegg
4%
Poor Rating + 2 16 Reviews
newegg
5%
Very Poor Rating + 1 55 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Anonymous
Order Date : 1/4/2016

Rating + 3

Slow shipping turnaround. Took about a week to receive the item I ordered.

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Anonymous
Order Date : 11/29/2015

Rating + 1 Bait and switch

Ordered a Nikon lens from Always.Deals which was listed with a five year Nikon warranty. However the item received was a grey market import with has no Nikon USA warranty at all. Seller did not respond when contacted and they continue to list this with a five year warranty.

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Daniel T.
Order Date : 11/29/2015

Rating + 1 Wel,l the guy on the phone was nice.

1. Order ipad.
2. Wait 5 days, no shipment notification. Send email.
3 Get shipment notification next day, but no further info. Wait 5 days
4. Miss Fedex deliver, call fedex to make arrangment to electronically sign, find shipment is locked, have to call shipper.
5. Call shipper, find that they are unwilling/unable to allow me to e-sign for package (which I do with UPS all the time).
6. Take day off from work to wait for kids Christmas IPad. Fedex arrives early in the morning with an epson printer addressed to me. Deny delivery.
7. Call shipper. They will ship out an ipad as soon as they receive their printer back. Since it was denied it will be a quicker turn around of 2 days, rather then however long it takes to do the RMA thing. YAY!
8. wait another week for package to arrive, Thankfully in-laws are home. Ipad delivered.

free 5-7 day shipping, shipped wrong package, 3 weeks from "place order" to "delivered"

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Anonymous
Order Date : 11/28/2015

Rating + 1 Deceiving product offering

Purchased a 35mm Nikon camera lens advertised with a 5 year warranty. Lens received was a gray market (imported) lens with a one year warranty that will not be serviced by Nikon USA. I contacted the seller to inquire about why I didn't receive the lens as advertised and they only sell gray market lenses for the lens I purchased. I contacted Newegg who informed me the seller has full control over the item description. Still AlwaysDeals has not changed it to state this is an imported lens without a 5 year warranty (which Newegg requested they do on my behalf). They continue to knowingly lie to potential customers (I have checked the page multiple times over the past month to see if any changes were made after I complained).

Seller did offer refund, but I have to pay to return a falsely advertised product which is still dishonest.

1 out of 1 people found this review helpful. Did you? Yes No

robert c.
Order Date : 12/9/2015

Rating + 5 fast shipping

i would recomend tghis seller

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MARK S.
Order Date : 12/1/2015

Rating + 1 ps4 doesnt work

it took longer than expected and then broke after 5 days of use I will never buy from this company again.

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Vykintas D.
Order Date : 11/19/2015

Rating + 5 Great Customer Service

I bough a printer from them for an amazing price. It arrived withing couple of days. However, when printer was first taken out of the box and set up it became evident that something was wrong (critical error preventing printer from booting). One call to their rep and problem was solved. I sent out my damaged unit and withing a day and a half I had a new printer!! Now thats what I call customer service

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dbsuppes
Order Date : 11/30/2015

Rating + 1 Warning!! Do Not Buy from this seller!!

This seller lists refurbished items on the Newegg website as new, when in fact they are refurbished. When you refuse delivery for the item, they only issue a partial refund and keep the rest. Stay away!!

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Kevin
Order Date : 11/30/2015

Rating + 1 How can this be so wrong

I would rate no eggs if possible. I ordered a iPad and got a Cannon Copier. How can you be so wrong. Now I will have to deal with a return with a company that apparently can't read english. I am NOT happy. I need an iPad not a project!

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Tarawa
Order Date : 12/5/2015

Rating + 4 G-Shock Watch

Good price. Great Watch. Sent in a reasonable amount of time.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Returns for Sealed & Unused Merchandise is allowed within 30 days of shipping the item to customer. Please email us at Newegg@clickgoandbuy.net to request an RMA number (a Return Merchandise Authorization). Shipping and handling fees are the costs of us sending the product to you and will not be refunded. Per Newegg’s policy, return postage is on the buyer. In the event an item is sold with no shipping fees to the customer then Click Go and Buy will refund the amount of sale, less "actual shipping costs" to customer. From when approval is sent, we will have to receive the item(s) within the next 10 days. No refund(s)/exchange(s) will be made if the package is received after this time. There is a 15% restocking fee for returns.


    Returns for Opened Merchandise – Is allowed within 15 days of delivery. Open merchandise must be returned in its undamaged manufacturers packaging and must include all accessories. There is a 15% restocking fee for opened items. Please do not tape or write anything on the manufacturers packaging. Merchandise that is received in any way that compromises it original packaging will result in a much higher restocking fee based on its loss of value. The restocking fee for opened items received in a compromised condition is at our discretion.

    Batteries, Cell Phones, Video games, Software & Licenses, Warranties, Home and Kitchen Appliances, Personal Care, Televisions, Larger LCD Screens & Laptops, Used One-Time Use Products cannot be returned if the package has been opened, under any circumstances. Please contact us at Newegg@clickgoandbuy.net, if you need an exception to this prior to buying the above items.


    Damaged or otherwise defective items if reported within 7 days purchase will be replaced free of charge. If your item(s) becomes or is found to be defective beyond the allotted reporting period then the product falls under the manufacturers warranty then you should contact the manufacturer directly.

    Refunds & exchanges, regardless of the nature, are generally processed within 5-10 business days. If the allotted time has already passed and you have still not been refunded in any way please contact us at Newegg@clickgoandbuy.net.

    Do not send your return prior to asking for a RMA number by emailing us at Newegg@clickgoandbuy.net. Return without an RMA on the box may be misplaced altogether and/or will be refused by our warehouse! Please include a copy of the order invoice/packing slip, from the original order along with a copy of the email confirmation in the return package.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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