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Seller#: 0UH4F84UOTBD54612

Click Go & Buy Seller Profile 866-305-7709 Email This SellerEmail This Seller  See all products from Click Go & Buy See all products from Click Go & Buy

With great buying connection and an old style brickfront store we provide the consumer with great prices and products. Customer satisfaction is very important to us and within our new online storefront we can expand our deals across the U.S. We are happy to provide this Service to the average customer without leaving their house. Please email us any questions at newegg@clickgoandbuy.net.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (165 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 105 Reviews
newegg
65%
Good Rating + 4 27 Reviews
newegg
16%
Average Rating + 3 4 Reviews
newegg
2%
Poor Rating + 2 7 Reviews
newegg
4%
Very Poor Rating + 1 22 Reviews
newegg
13%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Robbie
Order Date : 6/30/2015

Rating + 1 Incredibly slow shipping and poor communication

I purchased this iPad as a gift for my girlfriend a week and a half before her birthday. I chose expedited 3-5 day shipping figuring that would give me plenty of time to receive the package. The FedEx shipping label was created within a day and I received my tracking #, but over the next week the package had not left the facility. I finally contacted this seller and was informed that they were still processing an order of iPads they got in (a week later). Once it was 3 days before the mentioned birthday I emailed them again asking to cancel the order so that I could purchase the iPad locally. 5 hours after I sent the cancellation email the iPad conveniently shipped out. It took another week to reach me and I had no gift to give my girlfriend on her actual birthday. Overall I am very dissatisfied with how this seller did not even attempt to contact me to alert me to the shipping delay and then failed to honor my cancellation request before shipping out the package over a week late.

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lq
Order Date : 6/10/2015

Rating + 1 Be careful! Evil Seller!! Terrible liar!

this evil seller,he will give you old item if you buy brand new one,and he will not give you a return label,you will need to return by yourself.
i buy a brand new one xbox but he give me a old one.he agree me to return, but he don't want to give me a return label.
I went to usps found I need 50$ to return. then I ask seller several times, he always say he will give me return label but never give me and just lie that he will send.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 6/18/2015

Rating + 1 Slooooowwwww

Ordered my item and it took 7 days to ship. I paid for expedited service and the item was in stock the whole time. After two attempts to get a shipping notification I finally got an email back saying it would ship the next day. The next day came and went and no movement on my shipping. Rep told me it did ship out that day, check my tracking 1 hour later and it was finally picked up by FedEx, so no it didn't ship out that day.

I love NewEgg, I think everyone loves the expectation that when you order something direct from them, they most of the time can ship it out that day for you, or at the latest the next day. Why NewEgg is in a partnership with a company of this caliber is beyond me.

I'm only ordering goods direct from newegg going forward. In this industry you only get 1 shot to dazzle your customer and unfortunatly I will not be ordering from them again. If you follow some of these reviews, and google them you'll see what I'm talking about, and I should've saw the signs.

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Tvjas
Order Date : 4/26/2015

Rating + 5 Fast service

Thanks my apple hdmi adapter. works great! Thanks for a great sale

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N/A
Order Date : 5/1/2015

Rating + 1 Unresponsive, No Post-Order Followup

Package was lost and never delivered. No reply to emails seeking a replacement and absolutely no followup following the shipment of the merchandise.

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MomEri
Order Date : 12/16/2014

Rating + 5 Purchased iPad Mini

Purchased in gray but was sent white instead. Normally I might be upset but it was Christmas so I was thankful they sent something instead of nothing at all and to be fair, I was not easily reachable at the time so I missed the call.
As for device, it works great and can't complain at all. I am happy with purchase.

1 out of 1 people found this review helpful. Did you? Yes No

Patiently Waiting
Order Date : 3/26/2015

Rating + 2 Damaged Camera

Click Go & Buy sent me a Canon 70D (SDLR) along with a 18-135mm lens and a number of other trinkets in a grouped deal. I was excited about the price. However, upon receiving the camera and lens, I noticed that the lens couldn't focus and spots showed up in the view finder of the camera. After sending the lens into Canon, they told me that the lens had taken on water damage, and would cost $125 to fix. The camera body, I'm guessing, had been water damaged as well and the spots were perhaps some sort of mildew or mold that latched onto the glass inside the viewfinder. After a long process of working with Canon, Newegg, and Click Go & Buy, the dealer finally offered to replace both camera and lens, which I am waiting on now.

Bottom line: Good deal at first, huge hassle, and a number of weeks after my initial order, I still don't have a camera to use.

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GaryML
Order Date : 3/26/2015

Rating + 5 Item As Described

I purchased a MacBook Pro 13" fem the seller. The item was shipped promptly and arrived in good condition. The computer was brand new in a sealed box and matches the description. I was loaded with OS X 10.9 instead of 10.8 but that is immaterial for my needs.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 3/24/2015

Rating + 1 Ipad dead after two weeks

My IPAD died after two weeks. Should have been brand new...did I get a refurbished one?

0 out of 1 people found this review helpful. Did you? Yes No

Tom B.
Order Date : 3/27/2015

Rating + 5 Canon PIXMA MG2520 Inkjet Print Scan

Fast Shipping! Great little printer, and scanner. Had to buy the ink and it was more than the printer itself. But very happy

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    Returns for Sealed & Unused Merchandise is allowed within 30 days of shipping the item to customer. Please email us at Newegg@clickgoandbuy.net to request an RMA number (a Return Merchandise Authorization). Shipping and handling fees are the costs of us sending the product to you and will not be refunded. Per Newegg’s policy, return postage is on the buyer. In the event an item is sold with no shipping fees to the customer then Click Go and Buy will refund the amount of sale, less "actual shipping costs" to customer. From when approval is sent, we will have to receive the item(s) within the next 10 days. No refund(s)/exchange(s) will be made if the package is received after this time. There is a 15% restocking fee for returns.


    Returns for Opened Merchandise – Is allowed within 15 days of delivery. Open merchandise must be returned in its undamaged manufacturers packaging and must include all accessories. There is a 15% restocking fee for opened items. Please do not tape or write anything on the manufacturers packaging. Merchandise that is received in any way that compromises it original packaging will result in a much higher restocking fee based on its loss of value. The restocking fee for opened items received in a compromised condition is at our discretion.

    Batteries, Cell Phones, Video games, Software & Licenses, Warranties, Home and Kitchen Appliances, Personal Care, Televisions, Larger LCD Screens & Laptops, Used One-Time Use Products cannot be returned if the package has been opened, under any circumstances. Please contact us at Newegg@clickgoandbuy.net, if you need an exception to this prior to buying the above items.


    Damaged or otherwise defective items if reported within 7 days purchase will be replaced free of charge. If your item(s) becomes or is found to be defective beyond the allotted reporting period then the product falls under the manufacturers warranty then you should contact the manufacturer directly.

    Refunds & exchanges, regardless of the nature, are generally processed within 5-10 business days. If the allotted time has already passed and you have still not been refunded in any way please contact us at Newegg@clickgoandbuy.net.

    Do not send your return prior to asking for a RMA number by emailing us at Newegg@clickgoandbuy.net. Return without an RMA on the box may be misplaced altogether and/or will be refused by our warehouse! Please include a copy of the order invoice/packing slip, from the original order along with a copy of the email confirmation in the return package.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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