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Seller#: 0UH4F84UOTBD54612

Always.Deals Seller Profile 866-305-7709 Email This SellerEmail This Seller  See all products from Always.Deals See all products from Always.Deals

Always.Deals is a family owned, 25+ year old business that started with us selling radios and tape decks from a corner of our grandfather's hardware store.

Our years in the electronics business and extensive vendor connections mean we source great deals on the best products out there - and we pass the savings to you the customer. Customer service is in our blood and we know we do best when the customer is happy and shops with us again and again - we'll do everything we can to do right by you.

Please be in touch! Email us at newegg@alwasys.deals with any questions! We hope to earn your business!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (459 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 277 Reviews
newegg
60%
Good Rating + 4 65 Reviews
newegg
14%
Average Rating + 3 21 Reviews
newegg
5%
Poor Rating + 2 20 Reviews
newegg
4%
Very Poor Rating + 1 76 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
John H.
Order Date : 4/12/2016

Rating + 5 Happy with this product

This item was well priced and it is performing as we had hoped. We had not used any wireless chargers before and weren't sure what to expect. The charge is not as fast as a direct plug in, but if used consistently or for a long time it charges just fine.

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Anonymous
Order Date : 4/18/2016

Rating + 1 Product not as described, possibly fake

The product was described as a Samsung Wireless Charger - White, but I got a black charger. In addition to that, the packaging seemed off, like it was possibly a fake. I compared this charger to another charger with the same model number that I had gotten directly from Samsung, and there are quite a few differences. The first thing that seems suspect is that the label on the bottom of this charger seems *much* simpler, with less text about certifications, etc. The printing on the label is also of lower quality. The QR code is fuzzy, and the letters in the text is sometimes not printed completely. Finally I've noticed my Galaxy S5 getting hot while charging on this pad, which doesn't seem to happy when I charge using the wireless charger I got from Samsung. I had this happen with a generic charger on my Nexus 5 which I suspect caused the battery on the Nexus 5 to eventually go bad. I am going to stop using this charger.

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Victor A.
Order Date : 4/26/2016

Rating + 1 Ordered white, received black

Ordered 2 white Samsung charging pads, received black. Called them , they say they do not have white.
Why advertise if you don't have it in stock?
Very disappointed.
Returning items.

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Anonymous
Order Date : 4/18/2016

Rating + 1 Knockoff B rand Name Items

I would not recommend this to anyone. I bought it to have a second one, and right away I can tell it isnt real. The packaging was fake, the charging port and led comes off the sides when everything should be pointing one direction. Its obvious it is fake. Never buying anything from this seller again!

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James T.
Order Date : 4/18/2016

Rating + 1 This seller is clearly colorblind.

I bought a Samsung wireless charger from them and my invoice clearly says "white", but when I opened the package it was black. Thank you for not allowing me to match with my phone.

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Scott W.
Order Date : 4/18/2016

Rating + 3 An ok experience

I ordered a Samsung Wireless Charging Pad from this seller. Shipping was rather slow, it took ten days to arrive, and when it did, it was not the optic white color I ordered, but a black one instead. Seeing that I wasn't overly attached to what color I received, and the price the seller offered was good, I was willing to overlook their mistake.

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Anonymous
Order Date : 3/23/2016

Rating + 1 Poor Customer Service and Poor Customer Follow Up - (My wait time for a response from Always.Deals was 1 1/2 Weeks.)

So... I ordered a Macbook from Always.Deals. The Mac Book would not restart. The Mac Book did however shut down and sleep. Apple Software updates locked up the Mac Book. It almost a week and half just to get a response from Always.Deals. Unacceptable. After receiving the proper tech help from Apple. The Mac Book seems decent for now. However I would NOT order anything from Always.Deals again. Plus when I purchased this Mac Book from NewEggFlash is was one price, but on Always.Deal.com is was about $10 to $15 cheaper but they wanted a arm and a leg for shipping.

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Greg H.
Order Date : 3/7/2016

Rating + 1 Horrible costumer service

My package was lost. I contacted the seller but all they said was oh well, according to the tracking information it was delivered and I'm out of luck. So now I'm out 18 dollars and I still don't have package.

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Anonymous
Order Date : 3/17/2016

Rating + 1 Waste of time

Initially sent the wrong item (but promptly!), so I immediately set up an RMA by calling NE customer service. AD sent me a message the next day saying that I had to send the order back, it had to be processed by their facility (up to 4 days) and then they would send me the items I ordered.
I asked them to send the correct item and provide a prepaid label. They sent the label but recommended that if I needed the items quickly, then I should buy from a local store.
I suppose they don't need my business. No more NE marketplace for me!

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Douglas J.
Order Date : 3/22/2016

Rating + 1 Be WARY, Battery is Not Refurbished

Unit is represented as REFURBISHED. I received my computer with a very used battery, 240 plus cycles on it. This represents about 25% of the life of the battery.. on a lesser note the packaging is very shoddy.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Returns for Sealed & Unused Merchandise is allowed within 30 days of shipping the item to customer. Please email us at Newegg@clickgoandbuy.net to request an RMA number (a Return Merchandise Authorization). Shipping and handling fees are the costs of us sending the product to you and will not be refunded. Per Newegg’s policy, return postage is on the buyer. In the event an item is sold with no shipping fees to the customer then Click Go and Buy will refund the amount of sale, less "actual shipping costs" to customer. From when approval is sent, we will have to receive the item(s) within the next 10 days. No refund(s)/exchange(s) will be made if the package is received after this time. There is a 15% restocking fee for returns.


    Returns for Opened Merchandise – Is allowed within 15 days of delivery. Open merchandise must be returned in its undamaged manufacturers packaging and must include all accessories. There is a 15% restocking fee for opened items. Please do not tape or write anything on the manufacturers packaging. Merchandise that is received in any way that compromises it original packaging will result in a much higher restocking fee based on its loss of value. The restocking fee for opened items received in a compromised condition is at our discretion.

    Batteries, Cell Phones, Video games, Software & Licenses, Warranties, Home and Kitchen Appliances, Personal Care, Televisions, Larger LCD Screens & Laptops, Used One-Time Use Products cannot be returned if the package has been opened, under any circumstances. Please contact us at Newegg@clickgoandbuy.net, if you need an exception to this prior to buying the above items.


    Damaged or otherwise defective items if reported within 7 days purchase will be replaced free of charge. If your item(s) becomes or is found to be defective beyond the allotted reporting period then the product falls under the manufacturers warranty then you should contact the manufacturer directly.

    Refunds & exchanges, regardless of the nature, are generally processed within 5-10 business days. If the allotted time has already passed and you have still not been refunded in any way please contact us at Newegg@clickgoandbuy.net.

    Do not send your return prior to asking for a RMA number by emailing us at Newegg@clickgoandbuy.net. Return without an RMA on the box may be misplaced altogether and/or will be refused by our warehouse! Please include a copy of the order invoice/packing slip, from the original order along with a copy of the email confirmation in the return package.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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