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Bang Electronics Seller Profile 909-6731032 Email This Seller See all products from Bang Electronics
Hello, our valued customer! If you have any question please feel free tocontract us first, pls click “Email This Seller” to contract, we will do our best to solve your problem. We believe communication can solve everything. Our team really appreciates your business and patience,we can be contacted at this email: firstname.lastname@example.org
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
if customer have problem with our item in 30days, please contact us, and inform us the problem,.
Pictures or a video will be better to process your return.
All order returns will be solved within 48hours
By placing an order, you agree to the following policies:
Your return must meet the following criteria or it will be rejected and returned back to you at your cost.
All returns must include the following:
1) Original Condition
2) All accessories
3) Manuals, warranty registration, etc.
4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
(5) Defective product should be reported within 14 days of delivery
(6) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.
(7) Refund will be issued after we receive, inspect, and process your return. Newegg will refund back to your method of payment.
We strive the best and support for all of our customers
If you have any questions regarding your order, please contact us and we will respond back within 48 hours.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.