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Seller#: 0UHG6RKMRZ5WV1B3E

MonozsTrade Seller Profile +86136-15999190 Email This SellerEmail This Seller  See all products from MonozsTrade See all products from MonozsTrade

International seller. Newegg will be responsible for all RMA and general customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
newegg
60%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
40%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
erluisi
Order Date : 6/21/2014

Rating + 1 UbiQuiTi Network - Wireless AP/Bridge

With out my consent this seller replaced what I ordered with an inferior model - very, very disappointed and still awaiting my refund!

Did you find this review helpful? Yes No

N/A
Order Date : 6/11/2014

Rating + 1 Slowest Shipping Ever

I ordered this with other parts from Newegg. I received the UPS order from the East Coast to California then the next day I received shipping information from the seller that it would be sent from 1 county over next day. So it took about 7 days to actually ship the order. This is not acceptable.
Seller Response:Hi,
Pretty sorry to hear that, but we are Asia seller actually, and you placed it on 6/11, received it on 6/18, it only took 7 days from oversea, it is very quickly, we have tried our best to let you receive it quickly. We also greatly hope you also could understand us, thank you.


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JB
Order Date : 6/10/2014

Rating + 5 Good Seller

My order was delivered promptly. Thank you! :-)
Seller Response:Thank you for your support, we will do it better in the future.

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N/A
Order Date : 4/7/2014

Rating + 5 Shipping

missunderstanding on shipping but everything is ok.

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wimblyx
Order Date : 4/8/2014

Rating + 5 SanDisk MP3 Player

Good customer service from when I sent my inquiry. The shipper is in Asia, so I assumed a two week shipment, but it took three weeks.... not a big deal. 100% legit. :)

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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