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Seller#: 0UHZRBI9U0FNEQ7C2

Motion Group Developers, Inc. Seller Profile 866-797-7085 Email This SellerEmail This Seller  See all products from Motion Group Developers, Inc. See all products from Motion Group Developers, Inc.

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

ThomaScreens is a large Online Reseller of Computers Parts and Accessories. Our goal is committed to provide every customer with outstanding quality at very competitive pricing and to meet customer satisfaction with our excellent customer service.

All of our items are brand-new and direct from the Source. We carry all kind of the LCD/LED screen panels for all Major Brands, Computer Parts and Accessories,

If you do not see the products you are looking for, please contact us. We will do our best to fulfill your order.

We focus on strong customer relationships, expedited shipping and feature a multi-lingual staff.

Our services include: a wide-ranging LCD screen manufacturer line-up, extensive warranty and same day shipping for orders placed Before 4PM EST. ( We Ship By FedEx, Smart Post and in Some Cases USPS)

We love hearing from you and there are so many ways to stay in touch, Live Chat, Creating a Support Ticket, Email, Phone, We Recommend for Fast Response Livechat (available M-F 9AM - 5PM EST), email and Support Ticket (average Response Time 4 Hours)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (61 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 27 Reviews
Good Rating + 4 3 Reviews
Average Rating + 3 4 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 24 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Louis Miller
Order Date : 4/9/2015

Rating + 5 Service Rocks!!!

The seller gave me the right answer to fix my problem, great customer service.

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Order Date : 4/7/2015



Did you find this review helpful? Yes No

Order Date : 9/17/2014

Rating + 4 Good Company

Now that this company is under new management it is much better than before. Good customer service.

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Order Date : 11/7/2014

Rating + 5 Very fast and worked perfect!

Service was fast and the screen i bought works perfect!
Seller Response:thank you

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Order Date : 9/27/2014

Rating + 1 Dont do it

Screen ordered was not a compatible replacement as advertised, very frustrating.
Seller Response:the screen you order is the one we sent unfortunaly some times manufactures change parts in some models.refund was made

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Order Date : 9/8/2014

Rating + 1

In this age it should not have taken 8 days to receive my merchandicse especially when i paid extra for 2 day shipping.
Seller Response:the screen was sent to the adress put in by the client ,however the item was in the mail room of the buliding and was there until client realised......

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Order Date : 9/18/2014

Rating + 5 Fast shipping great service

great company never had a product arrive faster. will certainly use again!
Seller Response:thank you for the comments

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Order Date : 9/9/2014

Rating + 1 worst ever

Seller Response:unfortunally we do not have any control of clients ordering the wrong part ,we had to waight for the screen to arrived in ordfer to give you the refund.. we refunded the money to your account

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Order Date : 8/16/2014

Rating + 1 worst company ever!

Received replacement they claimed fit my laptop which didn't. They don't answer calls or emails. Got RMA and sent back less than one week after receiving it and USPS says company moved with no forwarding address and sent part back to me. STAY AWAY FROM THESE PEOPLE! SCAM!
Seller Response:the scrren was sent to your adress and it the clien order the wrong screen the refund was made to the client

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Order Date : 8/13/2014

Rating + 1 Very Poor

I have been waiting on a laptop screen since 8-13-2014, to date I still do not have one....I can get no answers from any, We have called and called, NOTHING.....I have never had service this poor
Seller Response:the refund was issued and the delay was do couse we where waitting for the screen to come back to us

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No


    All returned products will be thoroughly inspected and a determination will be made if eligibility and conforming requirements are met. Please verify the product you are returning meets the below guidelines and qualifies for return to avoid any delay in, or denial of, processing your return. If a non-conforming product is accepted for return reserves the right to charge a restocking fee up to 20% at sole discretion. Return processing may take up to 5 business days from the time your product is received.

    Inspection Criteria

    Products must be in the original manufacturers packaging, and shipped securely
    Products must be complete with any standard certification labels (UL listing, capacity, brand name, UPC code) originally placed and not tampered with.
    Product serial number, or any similar identification numbers, must match the serial number on the package or invoice ( maintains serial number tracking).
    Products must be free from damage of any type, including, but not limited to dents, scratches, cracks, abuse, defacement or indication of removed screws/fasteners or seals.
    Products so labeled with a security seal, must have the seal intact and not tampered with.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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