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Seller#: 0UHOPTYVOTBD57D43

MyStore365 Seller Profile 505-715-6651 Email This SellerEmail This Seller  See all products from MyStore365 See all products from MyStore365

Mystore365 is committed to providing each customer with the best products and highest standard of customer service.

We value every single customer, and trying our best to provide exceptional service. If you have any questions in the deal, please do not hesitate to contact us at the first time. We will reply in 24 hours (48 hours in holiday) and try our best to solve the problem for you.

If you are satisfied with our products and service, please kindly leave a positive feedback for us. Your positive feedback would be the best encouragement to make us more confident to develop business and serve you better. We look forward to improving our service and making you have a wonderful purchase experiences from us.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,323 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 974 Reviews
newegg
73%
Good Rating + 4 168 Reviews
newegg
13%
Average Rating + 3 36 Reviews
newegg
3%
Poor Rating + 2 26 Reviews
newegg
2%
Very Poor Rating + 1 119 Reviews
newegg
9%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 7/9/2014

Rating + 5 Professional and responsive

Replace my slimport MyDP cable in a timely manner. I would buy from them again.
Seller Response:manta1110

Did you find this review helpful? Yes No

N/A
Order Date : 8/17/2014

Rating + 5

I was a little hesitant ordering from this seller but everything worked out great. Got my stuff from this seller before the newegg one which is a great surprise.
Seller Response:Dear Friend,

It's our pleasure to serve you. Any more questions please feel free to contact us. We are here to help you. Hope we have more chance to offer the best service for you.


- Mystore365


Did you find this review helpful? Yes No

McLinux
Order Date : 7/12/2014

Rating + 1 Would not issue RMA

Unit did not function. Only received buzzing output. Requested RMA but have not heard anything back from this seller...for nearly 1 month. Don't believe I'll purchase again from them.
Seller Response:Dear friend,

Thanks for your order. We are so sorry for the inconveniences brought to you. To be honest, as soon as we received your message, we applied it immediately, and our customer service representative have contacted you again, please kindly respond our message, and we will try our best to resolve for you.

Apology again for the inconveniences.

Best regards.
Mystore365


Did you find this review helpful? Yes No

Mag
Order Date : 4/23/2014

Rating + 5 Not bad, earlier than expected

Order arrived slightly earlier than expected with undamaged contents, I have zero complaints for this seller.
Seller Response:Dear Friend,

It's our pleasure to serve you. Any more questions please feel free to contact us. We are here to help you. Hope we have more chance to offer the best service for you.


- Mystore365


Did you find this review helpful? Yes No

rockit00
Order Date : 6/19/2014

Rating + 5 Fast Shipper.

Items arrived as described, well packaged, and rather quickly!
Seller Response:Dear Friend,

It's our pleasure to serve you. Any more questions please feel free to contact us. We are here to help you. Hope we have more chance to offer the best service for you.


- Mystore3


Did you find this review helpful? Yes No

Kavminvody
Order Date : 5/15/2014

Rating + 5 Bluetooth OBD2 Scanner Tool Diagnostic

Very good OBD2 Scanner, work with my galaxy s3
Seller Response:Dear Friend,

It's our pleasure to serve you. Any more questions please feel free to contact us. We are here to help you. Hope we have more chance to offer the best service for you.


- Mystore365


Did you find this review helpful? Yes No

Dr_Nerd
Order Date : 5/9/2014

Rating + 4 Got item but...

I get many packages a day. I need invoice to see where item comes from and how much I paid, ect. I order from several different venders, if no invoice it might take 15 to 20 minutes to figure out. With 100 packages a day it gets confusing . I also have sold at 'other places' and always put an invoice, how hard is that? Folks need to take more pride in what they do. Always put an invoice . Take this neutral feedback as a lesson to always ad an invoice.
tray
Seller Response:Dear Friend,

It's our pleasure to serve you. Any more questions please feel free to contact us. We are here to help you. Hope we have more chance to offer the best service for you.


- Mystore365


Did you find this review helpful? Yes No

ZombieNinja
Order Date : 11/10/2013

Rating + 5 Quick free shipping

Quick, easy, and free. Can't get any better than that. Also it was packaged well.
Seller Response:Dear Friend,

It's our pleasure to serve you. Any more questions please feel free to contact us. We are here to help you. Hope we have more chance to offer the best service for you.


- Mystore365


Did you find this review helpful? Yes No

Scott
Order Date : 3/25/2014

Rating + 2 Product still not received after 2 weeks

Our order has still not been delivered after more than two weeks. They responded to our initial request for valid tracking numbers, but now are not responding at all.
Seller Response:Dear friend,

Thanks for your order. We are so sorry for the inconveniences brought to you. To be honest, as soon as we received your message, we applied it immediately, and our customer service representative have contacted you again, please kindly respond our message, and we will try our best to resolve for you.

Apology again for the inconveniences.

Best regards.
Mystore365


Did you find this review helpful? Yes No

Pis_ed off in SC
Order Date : 3/8/2014

Rating + 1 Worst online shopping ever!

I regret there is not negative egg. I ordered 5 IDE to SATA adaptor boards and received 5 IPhone repair kits. I sent an email telling "Mystore..." that the order was shipped incorrectly. No response. Another email and they want me to send another email to another address showing the shipment and shipment label in a photo. Done, then they want me to send the IPhone repair kits back at my expense and that they only have 4 of the 5 adaptors that I paid for. Another email stating I will not send anything back until I receive my units as ordered and paid for. After two more emails and over two weeks, I received 4 of the 5 units I ordered. No return envelope included to send the IPhone repair kits back. I will not send them back until I receive my complete order with a paid shipping envelope included to send the IPhone repair kits back.
To top it all off, only 3 of the 4 adaptors worked.
Paid for 5, got 4 and 3 worked and they want me to send their error back to them on my expense. No way!
Seller Response:Dear friend,

Thanks for your order. We are so sorry for the inconveniences brought to you. To be honest, as soon as we received your message, we applied it immediately, and our customer service representative have contacted you again, please kindly respond our message, and we will try our best to resolve for you.

Apology again for the inconveniences.

Best regards.
Mystore365


Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Buyer will be responsible for shipping the products back to mystore365.
    You may contact us directly through email or phone and we will help to resolve the issue to your satisfaction.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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