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NU ERA Seller Profile 800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from NU ERA See all products from NU ERA

International seller. Newegg will be responsible for all RMA and general customer service.

Welcome to NU ERA, where you’ll find high-quality items you really want, at savings from 30% to 70% percent off retail prices from original Taiwan and China makers.

NU ERA ships orders around the Globe daily, offers a vast inventory of electronic products, computer components, mobile accessories with best quality performance and remarkable services.

Our friendly and prompt customer service conduct by New Egg supports customers to shop with us daily and referred to friends and family members.

Every item listed on New Egg site is ready to ship daily except some of the hot products.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (77 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 37 Reviews
Good Rating + 4 17 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 4 Reviews
Very Poor Rating + 1 16 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 2/24/2015

Rating + 1 ELM 327 OBD11

Tried 2 different ways to use tool one with Android app and by downloading drivers on line to my pc. NOTHING WORKED this tool as of now is usless to me. This is the 1rst time I have received a tool with no driver dic sent with a tool for installation. I am not pleased with this item

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Order Date : 7/26/2014

Rating + 1 Junk, did not connect to any of 5 devices

Junk. It did not connect to my Samsung phone, my brothers LG phone, a HTC, Iogear usb bluetooth adapter, old usb belkin adapter. Nothing. It's just junk. It does show up at ready to pair, however it does not with "1234", "0000", "6789", or any other number tried.

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Order Date : 12/21/2013

Rating + 1 'Not received, no contact

This seller did not ship and/or I did not receive anything, no notices. I think that this seller might scamming.

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Order Date : 11/14/2013

Rating + 1 NO QC

Sell defective products with pirated software

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Order Date : 9/19/2013

Rating + 1 Buyers beware

I purchased item but it is missing components and I am unable to contact anyone about it.

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Order Date : 3/8/2013

Rating + 2 1/worked 2/was dead

Poor knockof

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Order Date : 4/14/2013

Rating + 1 Failed never delivered

I was provided two (2) tracking numbers: one returned as invalid, the other showed delivery in I while my delivery address is on the east coast. Notified Newegg customer service multiple times with abysmal results. First attempt the rep referred me to Uline a packaging sales firm. Second although informed of the delivery to an incorrect location, they were uninterested in assisting with resolution.

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Order Date : 12/4/2012

Rating + 1

Doesn't work.

Couldn't get to sync with either Android or iOS devices.

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Order Date : 3/12/2013

Rating + 1 Sells broken stuff

I bought two blue tooth devices from this seller. They did not provide any PIN codes to pair the device. I checked Newegg's item description and found the standard codes of 0000 and 1234, but I had already tried those. Neither device will work and I have tried multiple Android phones. Worst of all there's a video showing someone pairing with the exact same Android phone that I was trying to pair with.
Also, the seller included a CD filled with pirated software and Key-gens.

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Disappointed in NY
Order Date : 1/14/2013

Rating + 1 Run Away

If it was possible to give 0 Eggs then they would get that or less. Seller has no way to contact them and customer service is offered through NewEgg. I purchased a daily deal from them (OBDII Code Reader) it came with no documentation and NewEgg provides no support except to suggest I email the seller or call them in China. I cannot begin to describe how disappointed I am in NewEgg, this item has been removed from the site like it never existed. NewEgg expects me to pay return shipping on an item because I cannot prove it is defective (since it cannot be used without a PIN Code).
I will never buy another Marketplace item and I will look to other vendors before purchasing from NewEgg in the future.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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