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Seller#: 0UH8ISD14UKCHM86E

Natures Room Seller Profile 877-695-1199 Email This SellerEmail This Seller  See all products from Natures Room See all products from Natures Room

In 1998, Natures Room began as a small company, running its operations out of the basement of a private home. The company was started mainly to satisfy the curiosity and love of bird watching.

Since 2001, Natures Room has grown into a nationally successfully birding and outdoor supply company, offering 7000 + products to nature lovers.

Over the course of our success, we have tried to keep the most important facet of this hobby as our mission statement. "To protect and aid nature in a positive way," is what we base our decisions on each day.
With declining bird populations, due to sprawl and growing housing markets, as well as, pollution, experts and researchers have stated that providing nesting sites and feeders for a variety of birds and back yard wildlife
can help to protect declining species.

Since we opened for business of January 2001, we have enjoyed our customers and have grown because of them. We believe our success is a result of:

The selection of quality products at competitive prices

Our ability to aid our customers with correct information and equipment for bird watching

Our ability to react to the season and ship quickly and on time

We hope you find this information helpful in your search to aid and support wildlife in your area.

We also believe in recycling as much as possible and will frequently reuse cardboard boxes for shipping. We will continue to add products made from recycled materials and hope that you will enjoy them as much as we have enjoyed
finding new ways to save the environment.

If you have any questions regarding our business, please dont hesitate to contact us.

We look forward to serving you,

The Natures Room Team

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (20 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 11 Reviews
newegg
55%
Good Rating + 4 1 Reviews
newegg
5%
Average Rating + 3 1 Reviews
newegg
5%
Poor Rating + 2 1 Reviews
newegg
5%
Very Poor Rating + 1 6 Reviews
newegg
30%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 8/12/2014

Rating + 2 order took over 2 weeks to receive

when received it was fine.

Did you find this review helpful? Yes No

none
Order Date : 7/23/2012

Rating + 1 Received Broken Product

Received Broken Bird Bath with large crack in it from Nature Room. Also the box was damaged with punctured holes and torn areas on it. We will never order again from Newegg that deal with Nature Room. We called Nature Room several time with no response from them. Very disappointed. Next step we will contact BBB.

Did you find this review helpful? Yes No

mworkm
Order Date : 4/15/2012

Rating + 5 172687098

Very pleased with the order process, selection and the prompt shipment. It was a pleasure to order from newegg

Did you find this review helpful? Yes No

N/A
Order Date : 4/3/2012

Rating + 1 Bad service

Rate my shopping experience??? I haven't even receive the item I purchased!! Ordered on April 3rd, it's April 19th today and I have not received a thing. I called and they said the item is back ordered even though I got an email with tracking info, wth?

Did you find this review helpful? Yes No

Mumio
Order Date : 3/29/2012

Rating + 5 Perky-Pet Hummingbird Oasis Feeder

Great price, super-fast delivery. This is a great hummingbird feeder!

Did you find this review helpful? Yes No

N/A
Order Date : 3/14/2012

Rating + 5

I ordered 2 birdfeeders, but only received 1. However, Diane from Natures Room called me on the phone; I emailed her a copy of receipt; she immediately put the remaining birdfeeder in the mail to me. WONDERFUL customer service. I am very happy and would order from them again (and again, and again). Thank you so MUCH!

Did you find this review helpful? Yes No

N/A
Order Date : 2/1/2012

Rating + 5 hummingbirds feeder

you have the best hummingbirds feeder. Our hummingbirds love you . Thank you

Did you find this review helpful? Yes No

N/A
Order Date : 12/6/2011

Rating + 5 No complaints!

The item arrived safely packaged and relatively quickly. The box size was a bit overkill but that's not a huge deal.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Natures Room stands behind all of its products with a 100% Satisfaction/30-day money back guarantee. If for any reason you are unhappy with your product just email returns@thebirdshed.com within 30 days of the delivery of your product, for an RMA number. Please include the original order number, what you are returning, the reason for the return & your name on the email.

    Shipping charges will not be credited on refused orders and orders with bad or incorrect addresses, additionally the customer will incur all shipping charges, even if the order was sent out with free shipping.

    Actual outbound (from Natures Room to the customer) shipping charges will not be credited on any returned item or items, this includes, customers that purchased an item or items with a free shipping offer, or Natures Room Special Shipping offer.


    Example 1: If you return an order that totaled $112.95 and the shipping cost to you is $0.00, but the actual UPS or USPS shipping charges incurred by Natures Room was $12.95, you will be credited $100.00.


    Example 2: If you return an order that totaled $47.95 and the shipping cost to you is $7.95, but the actual UPS or USPS shipping charges incurred by Natures Room was $7.95, you will be credited $40.00.


    Natures Room does not credit freight for returns from a customer to Natures Room. Any additional administration fee's that may occur to complete a transaction will also be charged to the customer.


    To ensure proper credit (minus the shipping cost) for your return:
    Please over-pack all manufacturers boxes
    Must be returned in resalable condition in the original manufacturers packaging.
    RMA number must appear on the return-shipping label.
    RMA numbers are valid for 7 business days.
    Do not damage or mark the original manufacturers box
    Return to:
    Natures Room
    ATTN: RMA#
    6 High Street Unit 5
    Plainville MA 02762

    We can only credit the card used for the original purchase.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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