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OKSTATION Seller Profile 0755-36956706 Email This SellerEmail This Seller  See all products from OKSTATION See all products from OKSTATION

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

International seller. Newegg will be responsible for all RMA and general customer service.

Product Description

OKSTATION attempts to be as accurate as possible. However, OKSTATION does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by OKSTATION itself is not as described, your sole remedy is to return it in unused condition.

Returns, Refunds and Exchanges

If you are not satisfied with the product you can contact our customer service to apply for a replacement or refund within 7 days after you receive it. But if it is not due to quality problems,you are responsible for payment of shipping fees already incurred. The product should be sent back in the original packaging. If it is due to quality problems,we will then take responsibility for payment of the shipping fees. In this case you should firstly contact customer service and provide proof in the form of pictures or video. Upon request to report a defective product,you may either choose a replacement or refund.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (7 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/6/2013

Rating + 1 Never came

Its was two months ago when i purchased a mouse from here, and it has not arrived.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 12/8/2013

Rating + 1 Never received, no notifications

I ordered my product on Dec 8th. I received notification on Dec 12th that it had shipped. However, it is now Dec 31st and I have not received my product and the tracking number provided by the company is invalid.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 12/7/2013

Rating + 1 never received item

I order Item 12/07/2013 17 days before Christmas. no delivery date or shipping details, but they did charge my AmEx account.

2 out of 2 people found this review helpful. Did you? Yes No

Not Happy
Order Date : 12/8/2013

Rating + 1 Never receivced item

Never received item. Says it was shipped. Doesn't give a date, no info on tracking. So the company must not care weather I received my item or weather I can track it or not.

1 out of 1 people found this review helpful. Did you? Yes No

Billy Bones
Order Date : 11/23/2013

Rating + 2 Overpriced

I initially expected that the reason why I use newegg is the security and ability to resolve issues when dealing with Chinese sellers but after buying other product direct from China I have found that it is not worth the extra $50+ dollars in the cost.
Most Chinese dealers will treat you fair for the repeat business. If they ask for copies of your Credit Card or do suspicious things then don't deal with them.
Also the best way to deal with China is go through Paypal or better so you have a 3rd party to dispute charges.

As far as OKSTATION they sent me the two phones that I purchased which costs around $50 each over buying them direct.

I was expecting that paying that extra was going towards shipping then find out it's through regular mail.

I have no problem with OKSTATION but when you buy Tablets, Phones or other electronics from China and go through these companies that give you the idea that they are exclusive then you will be charged out the nose for last years models.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 11/15/2013

Rating + 1 Don't buy from OKSTATION...

I've never had a problem with Newegg before my recent purchase from OKSTATION. I purchased an iPad Air case/keyboard on Nov. 15th. As of today, Dec 1st, I still haven't received the product or any updates on shipment besides it has shipped and some random tracking number. The iPad came from China and it arrived already!!!! CHINA!!!!

Note to your best interest it would be best not to let OKSTATION sell any products through you site.

Dear OKSTATION....please give me my money back and keep your product. It would be best to only sell in Europe. Cheers, RudeYank

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 11/9/2013


Might not be the manufacturers fault but it has been 20+ days and i have not recieved my mouse yet

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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