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Seller#: 0UHOPTYV7NF270E90

ORICO TECHNOLOGIES CO.,LIMITED Seller Profile 800-390-1119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from ORICO TECHNOLOGIES CO.,LIMITED See all products from ORICO TECHNOLOGIES CO.,LIMITED

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

ORICO Technologies Co., Ltd. is an independent R&D manufacturer and innovative corporation, supplying branded medium& upscale mobile storage, desktop HDD storage, professional disks RAID storage and all kinds of computer accessories products.

ORICO is an international famous professional storage brand and get favorable reputation and higher share in upscale storage market for serving bank, insurance company, school, minor enterprise and family.


ORICO Brand Concept:

We began as a piece of white paper, full of passion for inspirations , creating brand-new products, from common to outstanding, from general to extrodinary. We keep challenging “authorities”, challenging ourselves. We concentrate on best user experience, and continue to innovate and transcend!ORICO insists on “Initial Concept, Original Design”! Innovation is our motivation, transcendence is our dream! This is our brand concept.

ORICO products introduction:

● International leading storage hardware manufacturer for minor enterprises and DIY consumers

● High Quality products are reliable and easy to use, which got wide approve by all over the world.

● Sales volume of DIY storage devices in china has exceeded 100,000,000pcs.

● ORICO enters into China market on Aug2009 and has become the biggest and uppermost storage devices technology company in minor enterprise and personal DIY field.

● ORICO’s product philosophy: EASY YOUR PC

● Leading China DIY storage market in 2010

Manufacturer Contact Info:
● Website: http://www.orico.cc/
● Support Phone: 86731-88965802EXT8033
● Support Email: newegg@orico.com.cn
●Facebook: https://www.facebook.com/ORICO-Official-1451523031808855/
●Twitter: https://twitter.com/ORICOOfficial
●Youtube: https://www.youtube.com/user/ORICOVlog

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3,017 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2,382 Reviews
newegg
80%
Good Rating + 4 434 Reviews
newegg
14%
Average Rating + 3 88 Reviews
newegg
3%
Poor Rating + 2 39 Reviews
newegg
1%
Very Poor Rating + 1 74 Reviews
newegg
2%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Roger B.
Order Date : 5/2/2016

Rating + 2

Had problems and custermer service was originally helpful. After realizing it was defective they asked for my purchase information,model number etc. Now have not heard anything for 5 days.

Did you find this review helpful? Yes No

antonio m.
Order Date : 4/27/2016

Rating + 5 Good seller, Quality

quick shipping for free, product as described,, can't ask for much more.

Did you find this review helpful? Yes No

Melvin W.
Order Date : 4/28/2016

Rating + 5 Great External Case

Yes I would recommend this seller.
External Case is aluminum with solid performance has been working very good 3.0 and 2.0 transfer rates. installed a 1 Tb drive
Shipping was faster.
Have not had any problems with it and will purchase again, Great Case on the go for my extra files and back ups

Did you find this review helpful? Yes No

Ian J.
Order Date : 4/27/2016

Rating + 5

No issues

Did you find this review helpful? Yes No

Gerald K.
Order Date : 4/28/2016

Rating + 5 usb3.0 hub

quick shipping product works great
Seller Response:Dear Gerald

Much appreciate for choosing ORICO as your preference.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

We believe that our products will be better and better.

My email address is abby@orico.com.cn, please feel free to contact me if you have any problem.

We looking forward to hear from you and purchase from ORICO again!

Best Regards

ORICO Customer Care Team


Did you find this review helpful? Yes No

Paul M.
Order Date : 4/27/2016

Rating + 5 Quick and easy

Solid seller, quick delivery, great product.
Seller Response:Dear Paul

Much appreciate for choosing ORICO as your preference.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

We believe that our products will be better and better.

My email address is abby@orico.com.cn, please feel free to contact me if you have any problem.

We looking forward to hear from you and purchase from ORICO again!

Best Regards

ORICO Customer Care Team


Did you find this review helpful? Yes No

Anonymous
Order Date : 4/24/2016

Rating + 5 GREAT SELLER

I WOULD RECOMMEND SELLER TO ALL. QUICK SERVICE EXACTLY WHAT I ORDERED AND GOOD PRICE
Seller Response:Dear Valuable Customer,

Much appreciate for choosing ORICO as your preference.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

We believe that our products will be better and better.

My email address is abby@orico.com.cn, please feel free to contact me if you have any problem.

We looking forward to hear from you and purchase from ORICO again!

Best Regards

ORICO Customer Care Team


Did you find this review helpful? Yes No

THOMAS G.
Order Date : 4/26/2016

Rating + 5 Top quality @very reasonable prices

I recently purchased several external usb3.0 2.5" enclosures and neoprene cases to protect them. As I upgrade my SSD's I use these to house the old ones and they work very well, are top quality and function top notch. Also Orico makes excellent usb 3.0 hubs which I have used for several years without an issue.
Seller Response:Dear THOMAS,

Much appreciate for choosing ORICO as your preference.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

We believe that our products will be better and better.

My email address is abby@orico.com.cn, please feel free to contact me if you have any problem.

We looking forward to hear from you and purchase from ORICO again!

Best Regards

ORICO Customer Care Team


Did you find this review helpful? Yes No

Anonymous
Order Date : 4/25/2016

Rating + 4

Only issue I had with the purchase price changed a few days later but that was solved relatively easily by an email & I got the item at the reduced price. Other than that the item worked just fine & showed up promptly. I would have no issue using Orico again.
Seller Response:Dear Valuable Customer,

Much appreciate for choosing ORICO as your preference.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

We believe that our products will be better and better.

My email address is abby@orico.com.cn, please feel free to contact me if you have any problem.

We looking forward to hear from you and purchase from ORICO again!

Best Regards

ORICO Customer Care Team


Did you find this review helpful? Yes No

lester z.
Order Date : 4/23/2016

Rating + 5 thanks excellent

thanks for the quality product
Seller Response:Dear lester,

Much appreciate for choosing ORICO as your preference.

Your kind feedback is the best encourage that keeps us moving forward and constantly improving our goods and services.

We believe that our products will be better and better.

My email address is abby@orico.com.cn, please feel free to contact me if you have any problem.

We looking forward to hear from you and purchase from ORICO again!

Best Regards

ORICO Customer Care Team


Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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